Job Title: Business Analysis - Risk & Data Governance
Location: REMOTE
Type: Contract
Leads enterprise business analysis, process diagnostics, and governance assessment, translating complex M365 workflows, cross-tenant dependencies, and compliance gaps into quantified financial impact, risk exposure, and actionable transformation insights aligned to Core Modernization objectives.
Key Responsibilities
1. Enterprise Business Analysis & Process Diagnostics
- Lead end-to-end workflow mapping (intake → fulfillment → closure) across M365 and adjacent services
- Conduct structured analysis using:
- BPMN, UML (use case, activity, sequence diagrams)
- Data flow and logical data models
- Perform As-Is / To-Be analysis to identify:
- Operational inefficiencies
- Handoff gaps and process fragmentation
- Automation opportunities
2. Governance, Compliance & Risk Analysis
- Perform ISO-aligned governance and compliance assessments:
- ISO 27001 / 27701 / 42001
- NIST framework mapping
- Conduct:
- Privacy Impact Assessments (PIA)
- Threat & Risk Assessments (TRA)
- Develop: Enterprise risk register (likelihood, impact, financial exposure)
- Control effectiveness and audit readiness assessments
3. M365 & Multi-Tenant Governance Analysis
- Assess M365 governance maturity, including:
- Data lifecycle management
- Configuration and policy compliance
- Platform health and audit readiness
- Support AMM (Advanced Management for M365) assessments:
- Evaluate governance, lifecycle, and policy alignment
- Analyze Multi-Tenant Governance (MTG) models: Global vs local policy structures and Cross-tenant data classification and access controls
- Identify: Governance inconsistencies, Manual controls and enforcement gaps and Data fragmentation and duplication risks
4. Financial & Operational Impact Modeling
- Quantify: Collaboration waste (time, effort, rework)
- Rework sinkholes and fulfillment delays
- Risk & value leakage
- Translate findings into: FTE capacity loss, financial exposure and cost-of-inaction models
- Support traceability of calculations to: Service logs, Incident data, Stakeholder input
5. KPI, Reporting & Data-Driven Insights
- Define KPI frameworks aligned to operational performance, including:
- Fulfillment cycle time
- First-pass success rates
- Audit readiness metrics
- Design and facilitate: Interactive KPI reviews
- Dashboard-driven insights using Power BI / Tableau
- Enable: Real-time monitoring
- Intervention trigger definition
6. Business Case & Transformation Enablement
- Contribute to: Strategic investment business case, ROI and FTE optimization model
- Support: AI readiness assessments (data trust, governance, auditability)
- Provide structured inputs into: Transformation roadmap, Prioritized recommendations
Key Deliverables Accountability
- End-to-end workflow maps (BPMN/UML-based)
- Technology and data flow analysis (as-is state)
- ISO/NIST-aligned risk register and impact model
- M365 governance maturity assessment (AMM + MTG aligned)
- KPI framework and dashboard requirements
- Financial impact and FTE loss model
- Analytical inputs into business case and roadmap
Core Capabilities
- Business Analysis & Process Excellence
- 12+ years enterprise business analysis and process re-engineering experience
- Advanced modeling: BPMN, UML, data flow diagrams
- Requirements management: BRDs, user stories, backlog grooming
- Governance, Risk & Compliance
- ISO 27001 / 27701 / 42001 gap analysis
- NIST framework alignment
- PIA / TRA execution and audit readiness
- M365 & Data Governance (Functional Depth)
- AMM365 governance assessment experience
- MTG (multi-tenant governance) modeling
- Experience with governance tools (e.g., AvePoint)
- Data, Reporting & Financial Insight
- KPI definition and dashboard reporting (Power BI, Tableau)
- Financial and operational impact modeling
- SQL/data validation and analytics
Delivery & Methodology
- Agile (Scrum/SAFe), Waterfall, Lean Six Sigma
- Stakeholder facilitation and workshop leadership
- Cross-functional coordination and requirements translation
Pay: $50.00-$60.00 per hour
Work Location: Remote
