We’re looking for a Human Resources Manager for our client, Vancouver Society of Children’s Centres (VSOCC), who are a leader in the childcare sector and have a strong reputation for quality programming and state-of-the-art environments. They have strong community and government partnerships and poised for growth. Located in downtown Vancouver, this role allows for work flexibility. The successful candidate must be able to complete a clear criminal record check.
The Vancouver Society of Children’s Centres (VSOCC) has been serving families with young children since 1995, building a vibrant and supportive community. Today, they operate 33 programs across 15 locations, supporting more than 775 families.
Reporting to the Chief Executive Officer, the Manager, Human Resources plays a key role in shaping and advancing VSOCC’s people strategy, with the potential to grow into an executive team position. This role leads a broad range of HR functions, including recruitment and retention, succession planning, employee and union relations, training and development, performance management, employee engagement and well-being, and health and safety. The position also drives organizational development initiatives, legislative compliance, HRIS oversight, and continuous improvement through analytics and process enhancements.
Working closely with leaders and staff across the organization, the Human Resources Manager supports the effective delivery of HR programs and fosters a positive, collaborative workplace culture. This role oversees a Human Resources Associate and a Casual Coordinator.
To learn more about VSOCC’s mission, values, and approach to early childhood education, please visit their website and review the About Us section: https://vsocc.org/about-vsocc/.
Human Resources Manager Responsibilities:
Talent Acquisition
- Develops strategies for efficient, effective and progressive recruitment, selection and retention of staff in conjunction with hiring managers
- Develops and manages an employee orientation and electronic onboarding program
Employee Relations
- Provides support, counsel and advisory to managers in all areas of human resources including recruitment, employee relations, health & wellness benefits, training and development, performance management, succession planning and employee health and safety
- Supports development, implementation and monitoring of the performance management process including: coaching managers through progressive discipline, performance improvement planning and performance reviews
- Oversees employee engagement through internal surveys, exit interviews, evaluations and tracking of turnover rates
- Conducts investigative interviews to examine cases of policy violations/complaints/incidents, providing recommendations to Senior Management
- Works in partnership with legal counsel to oversee and resolve involuntary terminations, grievances, and mediation/arbitration proceedings
- Acts as a resource and referral for employees on day-to-day HR related programs, practices and issues
Labour Relations
- Acts as liaison with the union staff representative. Schedules and leads the Labour Management Committee, coordinates and distributes agenda and minutes.
- Participates in the collective bargaining process.
- Administers and supports the grievance process, including investigation, documentation, and resolution in accordance with the collective agreement
Succession Planning
- Provides leadership in succession planning and workforce planning, and develops, implements, and administers talent management strategies that foster the growth of emerging staff and support a high-performance workforce aligned with organizational goals.
- Collaborates with managers to identify, develop, and implement internal training initiatives that support supervisor and management professional development.
- Provides leadership in the management of professional development plans, ensuring the right employee base with the skills, knowledge and competencies to meet organization’s goals
HR Operations and Compliance
- Participates in the development and implementation of HR strategies and initiatives aligned with the organization’s strategic plan
- Leads the planning and delivery of the health and wellness program and coordinates the annual benefits renewal process
- Manages HRIS systems, policies, and procedures, collaborating with external consultants to support system optimization and administration; ensures data integrity and produces regular and ad hoc reports for managers and the senior leadership team.
- Assists in the development, management and maintenance of HR policy and procedure manuals and systems
- Ensures compliance with Privacy legislation regarding HR related files, and documentation
- Performs other related duties as required.
The successful candidate has:
- Effective communication skills with the ability to build strong relationships at all levels across the organization.
- The ability to work well under pressure. Balance multiple priorities while keeping calm in a fast-paced environment where things can change quickly.
- A strong knowledge of Human Resource processes and best practices
- A proven track record in full cycle recruitment
- Experience effectively supporting a diverse management team
- An ability to exercise initiative and independent, sound judgement
- Superior verbal and written communication skills
- Excellent interpersonal and facilitation skills
- High degree of integrity, ability to maintain and exercise utmost confidentiality and discretion
- Ability to gather and analyze information skillfully, identify issues and resolve problems
Qualifications:
- A Bachelor’s degree or Diploma in Human Resources
- CPHR designation is an asset
- Experience with ADP is an asset
- Broad knowledge of Human Resources with minimum 5+ years of experience in a generalist role (i.e. HR Generalist, HR Manager, HR Business Partner)
- Previous experience working in a unionized environment, labour relations, union negotiations is an asset
- Knowledge of BC Employment Standards legislation, Human Rights legislation, Workers Compensation Act and all other relevant legislation
- Proficient in Microsoft Office products and HRIS (preferably ADP Workforce Now)
Compensation and benefits:
In addition to an innovative team environment and growth opportunities, they offer:
- The discussed salary range is $85,000 – $95,000, depending on experience
- Candidates with additional experience and higher compensation expectations may also be considered
- Four weeks’ paid vacation
- Up to 4% employer-matched RRSP contributions;
- 100% employer paid health and welfare benefits;
- Free downtown parking
- Phone allowance
Please note that this is a hybrid role based out of their Downtown, BC office (3 on-site / 2 remote days). Applicants who are not located within commuting distance of our Head Office or are not looking to relocate to the Greater Vancouver/Lower Mainland/Fraser Valley region will not be considered.
Candidates must be legally authorized to work in Canada. Only those selected to move forward will be contacted.
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