Dispatcher Clerk
City of Richmond BC —Richmond, BC
- $33.84–$39.78 an hour
- Day shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Truck Dispatcher
HAP Trucking ltd —Delta, BC
- $5,000–$7,000 a month
- Full-time
- Customer service
- In-person
- Communication skills
- Dental care
- Paid time off
Quick apply
6d
Service Dispatcher
Broadway Refrigeration —Burnaby, BC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HVAC
- Designated paid holidays
- Dental care
Quick apply
Dispatcher (Service Industry)
Crown Glass Ltd —Burnaby, BC
- $55,000–$65,000 a year
- Full-time
- Plumbing
- HVAC
- Construction
- Dental care
Quick apply
13d
Dispatch Coordinator & Customer Service With Kato Electrical Inc.
Kato Electrical Inc —Vancouver, BC
- $50,000–$60,000 a year
- Full-time
- Customer service
- Analysis skills
- Data entry
- Dental care
- Paid time off
Quick apply
Truck Dispatcher
TFL —Delta, BC
- $3,500–$4,500 a month
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d

More jobs to discover

Find similar jobs that you might be interested in.

Roll Off Truck Driver
Revolution Waste Solutions Inc —Vancouver, BC
Conduct pre-trip and post-trip inspections of the truck to ensure safety and compliance with regulations. Strong knowledge of safety regulations related to…
$40 an hour
Quick apply
Dispatcher
Bumper to Bumper —North Vancouver, BC
Valid driver’s license and good record of conduct. Schedule vehicle repairs with local repair facilities and communicate vehicle issues to management.
From $19 an hour

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Dispatcher - Crane/Heavy equipment/Construction
Pumpcrete/Modern Crane —Acton, ON
Communicate with operators, customers, sales staff, and management throughout the day. Manage schedule changes, emergencies, and customer requests in real time.
From $95,000 a year
Quick apply
Dispatcher - Niagara Region Transit
Voyago —St. Catharines, ON
You can answer phones, fax, and email correspondence in a professional and courteous manner. You can utilize the radio to communicate clearly and effectively…
$20.40 an hour
Quick apply

Show more jobs in cities nearby

I want to receive the latest job alerts for emergency dispatcher in vancouver, bc

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Dispatcher Clerk

City of Richmond BC
Richmond, BC

Apply Now

Job details

10 days ago

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Word processing
Microsoft Office
High school diploma or GED
PeopleSoft
Data entry
SharePoint
Communication skills

Full job description

Dispatcher Clerk

The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a vision that is only made possible by developing our most valuable asset – our people. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive benefits and attractive incentives. If you are looking to make a difference, and to share our vision, then please apply.

Overview

The Dispatcher Clerk is responsible for assisting the public through various modes of communication, including in- person and creating service requests for the appropriate responsible Public Works section to respond to the issue. The dispatcher also monitors radio communication, SCADA (Supervisory Control and Data Acquisition), Work Yard security cameras and calls out staff for after hours situations.

Examples of key responsibilities include, but are not limited to:

Operating a multi-phone line system and taking calls from the public and other sources.
Providing customer service functions for external & internal customers, including in person.
Responding to these calls through service requests created using Infor Public Sector (IPS).
Calling out staff, outside of business hours, including during emergency situations.
Monitoring the operations of Richmond’s SCADA System for Flood, Water, Sewer and Roads sections, which includes monitoring of the city’s Pump stations.
Monitoring, recording, and reporting information received concerning weather conditions, interdepartmental building alarms and security and Works Yard access.
Performing clerical duties including data entry of time sheets.
Providing information and customer service to internal and external customers.
Providing training when necessary.
Performing other duties as required.

Knowledge, Skills & Abilities:

Knowledge of departmental functions, procedures, rules and regulations relative to the work performed.
Knowledge of municipal streets and traffic routes.
Knowledge of public works crew assignments and of the equipment, materials and work-related terms used in operations.
Skilled in providing customer service in a multitasking environment, through multiple sources, including in-person
Skilled in the use of radio, telephones and multi-phone line systems.
Knowledge and experience working with MS Office Suite applications such as Word, Outlook, Excel and SharePoint.
Ability to speak directly, clearly, and concisely while handling inquiries in a prompt manner with tact and accuracy.
Ability to exercise sound judgement in determining the urgency of situations before alerting senior staff and/or dispatching crews.
Ability to process large amounts of information and exercise sound judgement and decision making to effect quick and accurate decisions reflecting departmental policy and process.
Ability to establish and maintain effective working relationships with others.
Ability to work under minimal supervision.
Ability to perform word processing and data entry with a high degree of accuracy.
Ability to learn and use Infor Public Sector (IPS), SCADA, SharePoint, PeopleSoft, and/or other software programs required of the job.
Must be available to work all 3 shifts types (day, afternoon & midnight), especially midnight shifts.
Comfortable working alone.
Ability to successfully clear a Police Information Check.

Qualifications and Experience:

Completion of Grade 12 or equivalent plus up to one (1) year of experience in dispatch, radio communication, r and customer service; or an equivalent combination of training and experience may be considered.
Attention will be given to candidates available to work midnight shifts.
Attention will be given to candidates with experience in a municipal or public works environment.
Previous experience with IPS, SCADA, and/or PeopleSoft is preferred.

Working Conditions:

Work is performed in an office environment where some sitting and concentrating at a computer monitor is required.

Additional Information:

Employee Group:

CUPE Local 718

Position Status:

Auxiliary

Duration of Appointment:

Salary Range:

$33.84 - $39.78 per hour

Hours of Work:

Dispatch is a 24/7 operation with 3 shifts per day: Day (7:30am-3:30pm), Afternoon (3:30-11:30pm), Midnight (11:30pm to 7:30am the following morning).

Application Posted:

6/4/26

External Closing Date:

6/17/26

PCC#:

Apply Now

Refine Your Search

emergency dispatcher jobs in vancouver, bc

Dispatcher Clerk

Truck Dispatcher

Service Dispatcher

Dispatcher (Service Industry)

Dispatch Coordinator & Customer Service With Kato Electrical Inc.

Truck Dispatcher

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for emergency dispatcher in vancouver, bc

Dispatcher Clerk

Overview

Examples of key responsibilities include, but are not limited to:

Knowledge, Skills & Abilities:

Qualifications and Experience:

Working Conditions:

Additional Information:

Job seeker tools

Employer Tools

Browse

Stay Connected