Okanagan Frozen Dough is seeking a dedicated, career-oriented individual to join our team as Assistant Director of Operations at our Armstrong, B.C. facility.
Since 1994, Okanagan Frozen Dough has been a trusted supplier of high-quality frozen dough products to bakers, grocers, and foodservice customers throughout Western Canada. Over the years, we have expanded our product offering to include more than 100 premium, ingredient-based products, earning a strong reputation as a reliable partner for our customers.
As we continue to grow and respond to increasing demand, we remain committed to expanding production capacity while maintaining the flexibility to support small-batch needs and customer product development strategies. Our dedication to excellence has led us to implement innovative systems across our production processes and achieve SQF certification, validating our commitment to rigorous food safety and quality standards.
As we transition and position ourselves to scale, the Assistant Director of Operations will work closely with the Director of Operations and play a key role in ensuring smooth, efficient, and effective plant operations. This role supports joint leadership of the Armstrong team while maintaining high standards for quality, customer service, safety, and food safety through compliance with OKFD policies, procedures, and SQF requirements.
Key Responsibilities:
· Assist in overseeing the daily operations of the manufacturing plant, ensuring production goals are met while maintaining product quality and safety.
· Work alongside the Director of Operations to implement and optimize processes and workflow in line with company objectives.
· Lead production, maintenance, shipping & receiving, logistics, food safety & quality assurance, as well as administrative teams.
· Provide day-to-day leadership support across production, maintenance, shipping and receiving, logistics, food safety and quality assurance, and administrative functions to ensure alignment across the facility.
· Manage, train, and support production staff to ensure a safe and productive work environment.
· Ensure adherence to all SQF standards, conducting regular audits and maintaining all necessary documentation.
· Collaborate with food safety and quality control personnel to ensure product specifications and food safety requirements are met.
· Measure, assess, and report on performance metrics to track progress against organizational goals and support execution of key projects.
· Use operational data, ERP systems, and production reporting tools to identify trends, support decision-making, and drive continuous improvement.
· Troubleshoot operational issues and implement corrective actions as needed.
· Support equipment and facility upkeep by working with Maintenance to ensure compliance with safety regulations, maintenance schedules, and operational requirements.
· Support the implementation of both large- and small-scale initiatives within the plant and across the broader organization, as required.
Requirements:
· Ideally 10+ years of operations and/or manufacturing leadership experience, preferably in a food or beverage related industry.
· Ability to calmly handle time sensitive, critical items, and perform under high degrees of stress to meet safety (incl. food safety), production, customer service, and quality needs
Requirements (Continued):
· Strong knowledge of SQF and food safety standards. Certification as an SQF Practitioner is required or must be obtained within a defined period after appointment.
· Demonstrated leadership skills, with the ability to motivate and manage teams.
· Excellent communication, problem-solving, and organizational skills.
· Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
· Strong analytical skills with experience in data analysis and performance reporting.
· High degree of competency working with technology, ERP systems, production reporting tools, and similar business systems.
· Ability to work flexible hours and respond to plant needs outside of regular business hours if required.
· Bachelor's Degree in Engineering, or a related field (or equivalent experience) would be considered an asset.
· Familiarity with Lean Manufacturing and continuous improvement processes is also a plus.
If you are interested in applying for the Assistant Director of Operations role, please provide a resume and cover letter highlighting your qualifications and interest to Brenden Locken (Director of Operations – Armstrong) via e-mail to [email protected]
Only select candidates will be contacted for an interview.
Job Types: Full-time, Permanent
Pay: $75,000.00-$90,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Life insurance
- Paid time off
- RRSP match
- Vision care
Education:
- Bachelor's Degree (preferred)
Experience:
- management: 10 years (preferred)
Work Location: In person
