Vernon, Bc Guest service agent Jobs – 10 Openings This Week

Assistant Front Office Manager
Sparkling Hill Resort —Vernon, BC
- $50,000–$55,000 a year
- Overtime
- Customer service
- Microsoft Office
- High school diploma or GED
- Store discount
- Disability insurance
Quick apply
14d
Marriott Hotel Front Desk Agent
Fairfield By Marriott Vernon —Vernon, BC
- $18.25–$19.50 an hour
- Part-time
- Customer service
- Hotel
- Front desk
Quick apply
10d
Guest Service Agent- Part-Time
Four Points by Sheraton Kelowna Airport —Kelowna, BC
- From $20.60 an hour
- Part-time
- Experience working with individuals with disabilities
- Hotel
- High school diploma or GED
- Dental care
Quick apply
Guest Service Agent- Part-Time
Hampton Inn & Suites by Hilton Kelowna Airport —Kelowna, BC
- $20–$21 an hour
- Part-time
- Experience working with individuals with disabilities
- Hotel
- High school diploma or GED
- Dental care
Quick apply
Front desk/Night Auditor - Relocate to Port Hardy, B.C.
Kwa'lilas Hotel —British Columbia
- $20–$23 an hour
- Temporary
- Microsoft Word
- Serving
- Microsoft Outlook
- Wellness program
- Relocation assistance
Quick apply
3d
Seasonal Guest Services Agent
Eldorado Resort —Kelowna, BC
- $20.00–$20.60 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Front desk
Quick apply
Contact Centre Sales Agent (Remote - BC/AB)
The Travel Corporation —Kelowna, BC
- $19.35 an hour
- Overtime
- Remote
- Salesforce
- Guest services
Quick apply
Guest Services Manager
Hampton Inn & Suites by Hilton Kelowna Airport —Kelowna, BC
- From $22.90 an hour
- Weekends as needed
- Inventory control
- Hotel
- Front desk
- Dental care
Quick apply
Front Desk Agent- Part Time
Fairfield West Kelowna —West Kelowna, BC
- $18.75 an hour
- Weekends as needed
- Customer service
- Hotel
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
9d

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Marriott Hotel Front Desk Agent
Fairfield By Marriott Vernon —Vernon, BC
You’ll be the first point of contact for guests, helping create a welcoming and professional experience from check-in to check-out. Check guests in and out.
$18.25–$19.50 an hour
Quick apply
10d
Front Desk Agent- Part Time
Fairfield West Kelowna —West Kelowna, BC
Answering calls and assisting guests with reservations or any other inquiries in a timely manner. Process guest arrivals and departures, including all necessary…
$18.75 an hour
Quick apply
9d

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Guest Service Agent/Night Auditor
Days Inn Orillia —Orillia, ON
Uses suggestive selling techniques to sell room nights, hotel loyalty program, and to increase occupancy and revenue opportunities.
From $18 an hour
Quick apply
8d
1025 - Guest Service Agent
Vrancor —Oakville, ON
Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy. Mails any delayed guest charge receipts.
$18.00–$19.50 an hour
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Assistant Front Office Manager

Sparkling Hill Resort
Vernon, BC

Quick apply

Job details

Permanent | Full-time
14 days ago

Benefits

Store discount
Extended health care
Disability insurance
Dental care
Discounted or free food
Vision care
Life insurance

Skills

Customer service
Team leadership
Coaching
Microsoft Office
High school diploma or GED
Client services
Hospitality Management
Accounting
Customer service orientation
Payroll
Front desk
Deposits
Office management
Guest services
Business
Cash handling
Guest issue resolution
Communication skills
Client interaction
Team coordination

Full job description

Join the Front Office team at Sparkling Hill Resort! We have a position available for a service oriented individual for the full-time position of Assistant Front Office Manager. The ideal candidate will be responsible for the supervision and control of all Front Office areas including Front Desk, Reservations and Valet, in coordination with the Front Office Management team.

Perks & Benefits:

Sparkling Hill team members get to enjoy a variety of perks & benefits which we provide as a thank you for hard work and dedication. Perks and benefits include:

Deeply discounted room rates available to team members
Discounts on gift shop retail, food and spa treatments
Extended health benefits
Career growth opportunities in the form of promotions and department transfers to expand your knowledge and exposure to the industry

Duties and Responsibilities:

Provide direct supervision of Front Desk Agents, Reservations Agents, and Valet/Bell Persons
Respond to guest inquiries and requests promptly and courteously
Count, record, and verify cash deposits.
Record and distribute gratuities
Prepare various reports for management
Have extensive knowledge of Maestro Property Management System in order to coach and train employees
Respond to internal and external phone calls and emails
Resolve guest concerns in an efficient and courteous manner
Assist team members with check ins and check outs, parking and bringing up guest vehicles, answering phone calls, and other duties as needed
Act as a liaison with other Department Managers and Assistant Department Managers to promote effective communication and efficiency within the resort
Attend meetings as necessary to represent department, both internally and externally
Lead team members by example, and be an excellent representation of Sparkling Hill both in and away from the resort
Scheduling and payroll duties
Responsible for all aspects of department management in the absence of Front Office Manager
Other duties as required

Requirements:

High School Diploma required
Degree or diploma in hospitality, business, or tourism management preferred
Demonstrated experience in a management role, preferably in a hospitality environment
Ability to supervise, coach, and direct employees in an effective manner
Proficiency with Microsoft Office and all other necessary systems
Basic accounting skills
Excellent communication and organization skills
Ability to maintain a high level of customer service and professionalism at all times
Availability for flexible work hours including days, evenings, weekends, holidays, and overtime as needed
Reliable transportation is essential

Qualified applicants may submit their cover letter and resume to Ms. Toni Williams-Gibbs, Guest Experience Manager. Only candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

Benefits:

Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
Store discount
Vision care

Ability to commute/relocate:

Vernon, BC: reliably commute or plan to relocate before starting work (required)

Education:

Secondary School (required)

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

guest service agent jobs in vernon, bc

Assistant Front Office Manager

Marriott Hotel Front Desk Agent

Guest Service Agent- Part-Time

Guest Service Agent- Part-Time

Front desk/Night Auditor - Relocate to Port Hardy, B.C.

Seasonal Guest Services Agent

Contact Centre Sales Agent (Remote - BC/AB)

Guest Services Manager

Front Desk Agent- Part Time

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