Vernon, Bc Login Jobs – 1 Openings This Week

Technical Support Representative:
Absolute Wi-Fi Solutions —Kelowna, BC
- Weekends as needed
- Sales
- Organizational skills
- Guest services

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Technical Support Representative:

Absolute Wi-Fi Solutions
Kelowna, BC

Apply Now

Job details

Skills

Sales skills (Interpersonal skills)
Customer relationship building
Sales
Customer service orientation
Organizational skills
Customer support
Guest services
Communication skills
Client interaction
Time management
Help desk

Full job description

Absolute Wi-Fi Solutions provides 24/7-365 email and toll free technical phone support.

Work from the comfort of your own home office! Absolute Wi-Fi Solutions provides service to over 15,000 guests each day and is growing rapidly! This position involves answering technical support calls and emails from our clients and their guests.

Essentials:

Telephone professionalism.
Pleasant demeanor.
Able to work well alone or as part of a team.
Extensive experience with all wireless enables products.
Demonstrate strong written and verbal communication skills.
Ability to be flexible with work schedule, including weekends and holidays.

Duties:

Independently solve guest connectivity issues.
Walk guests through the login process.
Assist guests with tiered billing options.
Authenticate gaming devices.
Keep accurate logs of all calls and emails.

Competencies/Skills and Experience:

Extensive knowledge of wireless connectivity.
Previous sales experience is essential.
Strong written and verbal communication skills.
Solid time-management and organizational skills.
Interpersonal skills.
Solid relationship building skills.
Able to manage multiple tasks with ease.
Ability to operate solely and as a member of a team.

Do you want to part of our technical support team? Tell us why: [email protected]

Apply Now

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