Job Description
Position Title: Senior UI/UX Designer
Classification : IS27
Department/Account : Application Services
Job Code: 90000665
Work Unit : Application Development
Job Title: Information Systems Officer
Manager Title: Director, Application Services
Last Updated : January 2026
DEPARTMENT OVERVIEW
ESIT Advanced Solutions (a DXC Technology company) Application Delivery and Innovation (AD&I) Services department is responsible for the planning, design, development, and sustainment of enterprise and public-facing digital systems supporting clients across the BC Broader Public Sector, including Ministry of Finance, Ministry of Transportation and Transit and multiple other ministries.
The department delivers and supports mission-critical applications used by thousands of internal ministry users across multiple locations and by members of the public accessing essential government services. These systems operate in complex regulatory, security, and accessibility-driven environments and span a mix of legacy platforms and modern digital solutions.
AD&I works in close partnership with business stakeholders, delivery teams, and external partners to modernize user experiences, improve service outcomes, and ensure digital products are reliable, secure, accessible, and user-centered. User experience design is a critical capability enabling successful adoption, operational efficiency, and positive public outcomes.
DESCRIPTION
The Senior UI/UX Designer applies advanced professional knowledge to design and deliver high-quality, accessible, and user-centered digital solutions. This role is regarded as a subject matter expert in user experience design and frequently contributes to the development of new ideas, methods, and standards.
The position works on complex and high-impact initiatives where analysis requires in-depth evaluation of multiple factors including user needs, business objectives, accessibility requirements, enterprise constraints, and public-sector policies. The Senior UI/UX Designer exercises significant independent judgment within broadly defined practices and provides expert guidance to project teams and stakeholders.
This role is a senior individual contributor position with no direct staff supervision, and includes mentorship, training, and functional leadership responsibilities.
ACCOUNTABILITIES/DELIVERABLES
Leads user experience deliverables for complex, enterprise-level initiatives involving Agile or hybrid delivery teams, ensuring user-centered design principles are embedded throughout the solution lifecycle
Produces user interfaces and interaction models for digital products, including low- and high-fidelity prototypes, production-ready UI designs, reusable components, and design patterns
Gathers, evaluates, and translates user and business requirements in collaboration with product owners, business analysts, developers, and architects
Develops and recommends design solutions that address business needs, operational constraints, and public-sector policy requirements
Illustrates design concepts using storyboards, journey maps, process flows, sitemaps, and wireframes
Maintains and contributes to enterprise UI design systems and standards for web and mobile applications
Plans, conducts, and interprets user research and usability testing, including qualitative and quantitative methods, and applies findings to inform design decisions
Ensures user experience designs comply with accessibility standards (WCAG 2.1 AA or higher), usability best practices, and enterprise guidelines
Collaborates across disciplines including business analysis, development, architecture, testing, and operations
Applies an iterative, evidence-based design approach informed by user feedback, analytics, and peer review
Leads preparation of UX-related documentation supporting solution design and delivery
Provides mentorship, coaching, and formal training to analysts, developers, and other team members on UI/UX practices
Assists in the development and continuous improvement of UX standards, guidelines, and reusable assets
Reviews and evaluates designs and project activities for alignment with UX standards, accessibility requirements, and enterprise architecture
Actively participates in delivery initiatives to ensure effective stakeholder engagement and timely communication
Keeps current with modern design tools, techniques, best practices, and emerging trends relevant to public-sector digital services
Provides cost and effort input to support planning of application development, enhancements, and modernization initiatives undefined
Works collaboratively with peers, delivery teams, client representatives, and external partners
Works collaboratively with peers, delivery teams, client representatives, and external partners
Works collaboratively with peers, delivery teams, client representatives, and external partners
Contributes to digital solutions that are public-facing, highly visible, and critical to service delivery
SUPERVISORY RESPONSIBILITIES
Direct (directly supervises assigned staff) 0
Indirect reports (supervises through subordinate supervisors) 0
PROJECT/TEAM LEAD OR TRAINING RESPONSIBILITY
Supervises students or volunteers: Yes
Provides formal training to other staff: Yes
Leads project teams: No
Assigns, monitors, and examines work of staff: Yes
SELECTION CRITERIA
Education and Experience
Bachelor’s degree in Design, Human Factors Engineering, Human-Computer Interaction, Social Sciences, Communications, Business, or an equivalent combination of education and experience
Minimum 7 years of progressively senior experience in UI/UX design, typically supported by 10 or more years working on complex digital products, enterprise systems, or public-facing applications
Demonstrated experience working as a senior individual contributor within Agile or hybrid delivery environments
Proven experience designing accessible digital solutions in alignment with WCAG 2.1 AA or equivalent public-sector accessibility standards
Experience producing high-quality UX artefacts including personas, journey maps, usability test plans and results, wireframes, prototypes, functional specifications, and design documentation
Knowledge, Skills, and Abilities
Mandatory (Must-Have)
Advanced application of UI/UX design principles, theories, and practices across multiple digital products or services
Strong understanding of inclusive and universal design principles for diverse and non-technical user populations
Demonstrated ability to plan and execute qualitative and quantitative user research and translate findings into actionable design recommendations
Ability to evaluate and review designs for alignment with enterprise architecture, standards, and delivery constraints
Strong analytical, problem-solving, and decision-making skills
Ability to communicate design rationale, research findings, and recommendations effectively to technical and non-technical stakeholders, including senior management
Excellent written and verbal communication skills in English
Tools & Technologies (Mandatory / Strong Preference)
Advanced proficiency with modern UI/UX and prototyping tools such as Figma, Adobe XD, Sketch, InVision, or equivalent
Experience contributing to and maintaining enterprise design systems and reusable UI component libraries
Familiarity with collaboration and delivery tools commonly used in public-sector Agile environments (e.g., Jira, Confluence, Azure DevOps, or equivalent)
Experience designing responsive web and mobile interfaces
Familiarity with accessibility testing tools and techniques (e.g., Axe, Lighthouse, screen readers)
Desired (Good-to-Have)
Experience across multiple UX sub-domains including information architecture, interaction design, usability engineering, content strategy, information visualization, or service design
Experience facilitating workshops to identify target users, define user needs, and build consensus across stakeholder groups
Experience influencing product or delivery teams to prioritize user needs using evidence-based insights
Familiarity with data-informed design approaches, analytics, or usability metrics
Awareness of emerging trends such as AI-assisted design tools and automation, with the ability to assess applicability within public-sector and enterprise environments
Experience working within regulated, large-scale, or public-sector environments
REQUIRED COMPETENCIES
We take care of our people (what we offer):
Salary Package
Employment Type: Full Time, Regular
Union/Non-Union: Union-BCGEU
Salary Grid Level: Level 27, Schedule 2
Annual Salary: $108,127.09 - $123,492.78 (Based on a 40-hour Work Week)
Prior to April 1, 2026 : $108,127.09 - $123,492.78
- As of April 1, 2026 : $111,370.92 - $127,197.57
Benefit Package
15 Vacation days, with entitlement increases with service
Maternity, Parental and Pre-Adoption Leave with option for top up
Employee Assisted Program including paid counselling services for you and your family
Paid sick leave for when life happens
Extended health and dental
Public Service Pension plan, matched by Advanced Solutions
Excellent Rewards and Recognition Program
- An eligibility list may be created. Lesser qualified applicants may be under-implemented or appointed at a lower level.
Why Choose Us?
Where will a career with Advanced Solutions take you? To the leading edge of information technology, working with industry partners from around the world. At Advanced Solutions you will work with outstanding people in a challenging and dynamic environment. We strive to provide you with the tools, the training, and the opportunity to take charge of your future and take advantage of change to maximize client service and work within a centre of excellence.
The Opportunity
Advanced Solutions, a DXC Technology Company is a wholly owned subsidiary of DXC Technology. We are a unionized service delivery channel that delivers world-class business process and information technology services, collaborating with industry-leading partners to provide the best possible solutions for our customers. We combine our deep pool of experienced staff with cutting edge technology to deliver results. We have met the challenges of innovation many times and have a clear and confident vision for leading clients on their digital transformation journeys.
Who You Are
Display a high level of effort, commitment, and mature judgment
Maintain a professional and confidential manner at all times
Trustworthy and responsible behavior
Eagerness to learn and a willingness to accept feedback and direction
Customer Focus
Adhere to Advanced Solutions Core Values
Embrace and Champion Change: We enthusiastically participate, collaborate, innovate, and welcome change.
Encourage and Take Initiative: We are an engaged and progressive workforce promoting personal and professional growth
Personify Integrity: We are reputable and productive which builds the foundation of our success
Flexible Work Arrangements
- Schedules to fit your lifestyle
- Flexibility in Location (Role Specific)
- Hybrid work environments may be available to ensure that you feel supported
Diversity, Inclusion & Workplace Information
At Advanced Solutions, we care about our people and provide a workplace culture that supports a healthy work-life balance. Our workplace model supports both remote and hybrid work, offering employees the options to better align with their lifestyle and productivity. Whether working in Canada or collaborating in person at our Vancouver Island Technology Park office in beautiful Victoria, BC, we’re committed to fostering a culture that values balance, inclusivity, and wellbeing.
We promote a diverse, equitable work environment and welcome employment applications from individuals of all backgrounds. Our employees enjoy competitive and comprehensive extended and group benefits and participate in a very progressive defined benefit plan through the BC Public Service Pension Plan.
We care about our people and are leaning into a workplace culture that supports a healthy work-life balance. Advanced Solutions is proud to be pivoting to become a remote and/or hybrid workplace. Employee’s will have the option to work from anywhere within Canada, or from our Vancouver Island Technology Park Office in beautiful Victoria, BC, or a combination that suits their needs. To learn more about the Victoria Office, please visit the VITP Information Site .
Submitting your Application
Positions are open to all applicants eligible to work in Canada. Please ensure your application clearly identifies how you meet each of the stated qualifications, with particular emphasis on the education, training, and experience requirements. This information will be utilized in screening your application and determining whether you will be considered for the next stage of the recruitment process.
