The Bell-Valet team demonstrates a daily commitment to excellence by providing professional and memorable experiences that put people first. The successful candidate for this role must be available for a wide variety of shifts including early mornings, evenings, weekends, and holidays.
Responsibilities:
- Welcoming the guest upon arrival.
- Assisting guests with baggage.
- Parking and retrieving guest vehicles.
- Assist guests with luggage to and from room/vehicle.
- Working with Guest Services team to ensure a positive and efficient guest experience.
- Identifying guest needs and proactively working to handle all guest requests.
- Ensuring that the guest's expectations are met by delivering quality guest service in a prompt and professional manner while recognizing that each guest is unique.
- Contributing to the teamwork atmosphere within the hotel and to the ongoing improvement in the delivery of quality service at the Front Desk, At Your Service and Concierge Departments.
- Other duties as required.
Qualifications:
- Previous hotel experience in a similar position is an asset.
- Commitment to superior customer service.
- Excellent communication skills, both verbal and written.
- Ability to practice and maintain consistent key standards.
- Comprehensive knowledge of Victoria/Vancouver and surrounding areas.
- Ability to work in a team-oriented environment.
- Able to stand for extended periods of time.
- Able to lift, push, or pull up to 50lbs.
- Flexible schedule with the ability to work a range of hours including evenings and weekends.
- Valid BC Driver's license with the ability to drive both standard and automatic vehicles.
Managed by Atlific Hotels, the full-service, upscale Victoria Marriott Inner Harbour overlooks Victoria's vibrant and dynamic downtown, located just steps from world class attractions, shopping, venues, and dining. With 236 elegantly appointed rooms and 5,000 square feet of meeting space, this hotel is committed to providing exceptional and personalized customer experiences that set new standards for modern hospitality.
You are invited to email your cover letter and resume in confidence to [email protected]. Thank you for your interest in working with Victoria Marriott Inner Harbour, however, only individuals selected for interviews will be contacted. Atlific Hotels & Resorts is supportive of workplace diversity and encourages applications from all qualified individuals.
Job Types: Full-time, Permanent
Pay: $21.44 per hour
Benefits:
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care
Licence/Certification:
- Class 5 Driver's License (required)
Location:
- Victoria, BC V8W 3Z5 (preferred)
Work Location: In person
