waterloo, on technical product owner Jobs – 15 Openings This Week

Director, Product Management
Gateway Services Inc —Guelph, ON
- $150,000–$175,000 a year
- Full-time
- Computer Science
- PMP
- Engineering
13h
Product Owner
Manulife —Waterloo, ON
- $70,500–$117,500 a year
- Full-time
- Bilingual
- PMP
- Project management
- Disability insurance
- Dental care
5d
Digital Product Owner - Web & Mobility - 14-month Contract
OTIP Group of Companies (OTIP, Orbit, Curo) —Waterloo, ON
- $87,731–$120,686 a year
- Full-time
- Azure
- Salesforce
- DevOps
Quick apply
16h
Senior Product Manger - Mobile Apps
Constant Contact —Waterloo, ON
- $119,240–$149,050 a year
- Remote
- Computer Science
- Bachelor's
- No university degree
- Paid time off
Quick apply
Senior Product Manager, Payments Growth
Jobber —Kitchener-Waterloo, ON
- $145,900–$197,400 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
Director & Chief Product Owner
Manulife —Waterloo, ON
- $118,300–$168,300 a year
- Full-time
- Engineering
- Master's degree
- Bachelor's
- Disability insurance
- Dental care
8d
Principal Product Manager – Growth Partnerships & Collaborative Experiences
Constant Contact —Waterloo, ON
- $155,000–$194,000 a year
- Remote
- Product management
- Paid time off
Quick apply
Technical Project Lead
Connect Tech —Guelph, ON
- $70,000–$85,000 a year
- Full-time
- Sales
- ERP systems
- Software development
- Profit sharing
- Wellness program
Quick apply
Product Manager
NAVBLUE, Inc. —Waterloo, ON
- Full-time
- Hybrid work
- Computer Science
- Engineering
- English
- Paid time off
- Flexible schedule
Portfolio Manager
NAVBLUE, Inc. —Waterloo, ON
- Full-time
- Hybrid work
- Sales
- Engineering
- Presentation skills
- Flexible schedule
- Life insurance
Crew Compliance Specialist
NAVBLUE, Inc. —Waterloo, ON
- Full-time
- Hybrid work
- Bilingual
- Computer Science
- English
- Flexible schedule
- Life insurance

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Director, Product Management

Gateway Services Inc
Guelph, ON

Apply Now

Job details

Full-time
13 hours ago

Skills

SAFe
Computer Science
Vendor management
PMP
Content management systems
Engineering
ERP systems
Process improvement
Information Systems
Master's degree
Analysis skills
Presentation skills
Bachelor's
Product development
Data management
Product management
APIs
Agile
Business
Communication skills
Information management

Full job description

Job Overview

Gateway operates in a unique service environment where trust, transparency, operational precision, and compassionate customer experiences are essential. The platforms supporting our business do more than manage data, they enable veterinary partners, care center teams, and pet families to interact seamlessly during some of life's most meaningful and emotional moments.

As Director, Product Management, Platforms, you will help build the digital foundation that supports these experiences while enabling Gateway's continued growth across North America.

This is a high-impact, high-visibility product leadership role at the center of Gateway’s digital growth strategy. As Director, Product Management, Platforms, you will own the foundational platforms that enable Gateway to deliver consistent, transparent, and compassionate experiences for veterinary partners and pet families across North America, spanning product data, pricing, content operations, and strategic partner integrations.

These are not back-office IT projects. They are the infrastructure layer that enables faster product launches, consistent pricing, scalable content operations, and deeper connectivity with our partners. Your work will directly drive revenue growth, operational efficiency, and Gateway’s ability to expand into new markets and services.

This is a senior individual contributor role, reporting to the Chief Customer Office. It is embedded in a cross-functional environment and partnering closely with Marketing, Operations, Finance, and Commercial teams. You will be leading critical platform initiatives from strategy through execution, acting as the connective tissue between technical delivery and business impact. The right person for this role is energized by ownership, comfortable being hands-on, and thrives in a lean, high-trust environment where results speak for themselves.

Duties & Responsibilities

Define and Drive Platform Strategy

Own the product strategy, roadmap, and success metrics for Gateway’s platform foundations, ensuring each platform investment delivers measurable business value.
Establish a single source of truth for service offerings, memorial products, pricing, and content across all customer, partner, and internal systems.
Translate requirements from Marketing, Operations, and Finance teams into prioritized, well-scoped platform capabilities.
Evaluate and recommend platform vendors, integration approaches, and build-vs-buy decisions based on business fit, scalability, and implementation complexity.

Define and Enable Core Business Platform Capabilities

Lead the end-to-end selection, implementation, and adoption of foundational platforms that manage Gateway’s product data and digital content across all channels and systems.
Normalize service, pricing, and product data to create a consistent foundation for customer experiences, veterinary partner interactions, and operational execution across Gateway's network.
Enable non-technical teams to manage and publish content without Engineering dependency, reducing time-to-market for campaigns and experience updates.
Integrate platforms with downstream digital properties to ensure data and content consistency at scale.

Expand Partner and System Integrations

Own the strategy and delivery for integrations between Gateway's platforms and key third-party systems, including veterinary practice management systems, partner technologies, and other solutions that support the customer and clinic experience.
Manage partner relationships through integration design, build, and launch, ensuring technical delivery meets operational requirements on both sides.
Track integration adoption and usage post-launch, iterating based on partner feedback and performance data.

Drive Adoption Across the Organization

Own change management, training, and stakeholder communication to ensure platform adoption across Marketing, Operations, and Finance teams.
Act as the primary point of accountability for platform questions, escalations, and cross-functional alignment.
Report on platform adoption, delivery status, and business impact on a regular cadence to leadership.

Partner with Engineering on Delivery

Work closely with Engineering leadership to define requirements, manage implementation timelines, and ensure quality delivery across internal and outsourced resources.
Participate in release planning, sprint reviews, and QA to keep platform launches on track and meeting defined acceptance criteria.

Education, Training & Qualifications

Education

Bachelor's degree in Business, Computer Science, Information Systems, Engineering, Marketing, or a related discipline, or an equivalent combination of education and experience.
Equivalent combination of education and relevant experience will be considered.
MBA or other advanced business or technology-related degree is considered an asset.

Professional Experience

7+ years of progressive Product Management experience, including ownership of enterprise platforms, digital products, or business-critical systems.
Demonstrated experience leading platform strategy, roadmap development, implementation, and adoption within a complex, multi-stakeholder environment.
Experience supporting service-based, healthcare, veterinary, logistics, hospitality, or other multi-location operating businesses is considered an asset.
Proven success delivering enterprise technology initiatives that drive measurable business outcomes.

Technical Knowledge

Strong understanding of platform ecosystems, data governance, systems integration, and digital experience architecture.
Experience with one or more of the following: Product Information Management (PIM),
Content Management Systems (CMS), Pricing platforms. ERP systems, CRM platforms,
API and integration technologies
Familiarity with Agile product development methodologies and product lifecycle management.

Preferred Certifications

Certified Scrum Product Owner (CSPO)
Pragmatic Institute Product Management Certification
SAFe Product Manager/Product Owner Certification
Project Management Professional (PMP)
Product Management certifications from recognized industry organizations

Leadership and Business Competencies

Strong strategic thinking and business acumen.
Ability to translate customer, partner, and operational requirements into scalable platform solutions.
Experience influencing cross-functional teams without direct authority.
Strong analytical, vendor management, and stakeholder engagement skills.
Excellent written, verbal, and presentation communication skills.

Skills & Abilities

Skills

Product strategy and roadmap development.
Enterprise platform selection, implementation, and optimization.
Strong understanding of platform ecosystems, data management, and systems integration.
Experience with PIM, CMS, ERP, CRM, pricing, and other enterprise platforms.
Vendor evaluation, contract management, and build-versus-buy decision making.
Agile product management and product lifecycle methodologies.
Business process analysis and requirements gathering.
Data-driven decision making and performance measurement.
Financial acumen, including business case development and ROI analysis.
Change management and organizational adoption planning.
Excellent written, verbal, and presentation communication skills.

Abilities

Ability to operate effectively in a high-accountability, high-ownership environment, demonstrating initiative, sound judgment, and a commitment to delivering results.
Ability to translate complex business needs into scalable platform solutions.
Ability to connect technology investments to measurable business outcomes.
Ability to influence and align cross-functional stakeholders without direct authority.
Ability to balance strategic thinking with hands-on execution.
Ability to manage multiple priorities and complex initiatives in a fast-paced environment.
Ability to assess risk, make sound decisions, and operate effectively in ambiguous situations.
Ability to communicate technical concepts clearly to non-technical audiences.
Ability to build credibility and trust with leaders across Operations, Marketing, Finance, Commercial, and Technology functions.
Ability to identify opportunities for process improvement, efficiency, and scalability.
Ability to lead organizational change and drive adoption of new platforms and processes.
Ability to analyze data, identify trends, and make recommendations that support growth and operational excellence.
Ability to understand the needs of veterinary partners, internal stakeholders, and pet families, and incorporate those perspectives into platform decisions.

Working Conditions

This position is a hybrid role, and will be located in the greater Guelph area.
Requires prolonged periods of sitting, working at a computer, and participating in virtual meetings.
Requires the ability to communicate effectively through video conferencing, telephone, email, and other digital collaboration tools.
Must be able to maintain a dedicated workspace with reliable internet connectivity and the ability to work independently.
Work may involve managing multiple priorities, deadlines, and concurrent projects in a fast-paced environment.
Occasional work outside of normal business hours may be required to support project deadlines, system implementations, vendor meetings, or collaboration across multiple time zones.
Periodic travel may be required for team meetings, leadership events, vendor engagements, care center visits, or other business-related activities. Estimated travel: 10-25% (adjust based on your expectations).
Must be able to travel by automobile and commercial airline when required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Apply Now

Refine Your Search

technical product owner jobs in waterloo, on

Director, Product Management

Product Owner

Digital Product Owner - Web & Mobility - 14-month Contract

Senior Product Manger - Mobile Apps

Senior Product Manager, Payments Growth

Director & Chief Product Owner

Principal Product Manager – Growth Partnerships & Collaborative Experiences

Technical Project Lead

Product Manager

Portfolio Manager

Crew Compliance Specialist

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I want to receive the latest job alerts for technical product owner in waterloo, on

Define and Drive Platform Strategy

Define and Enable Core Business Platform Capabilities

Expand Partner and System Integrations

Drive Adoption Across the Organization

Partner with Engineering on Delivery

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