Who We Are
Q Residential is a growing apartment management company, focused on matching unique client needs and lifestyles, with well-appointed, secure and superbly maintained residences, in quality locations. Our vision is to continue our growth by ensuring our tenants and employees receive professional and courteous service.
Reasons to Join Our Team
- Competitive salaries and Employer paid benefits.
- Recognition awards, bonuses, and events.
- Ongoing training and career advancement opportunities.
- Apartment benefit
Assistant Resident Manager/Superintendent
We are seeking full-time Assistant Resident Managers/Superintendents to live on-site and work at our residential building in St. Catharines, Ontario. Come join our team! We invite teams of two to apply. Examples of partnerships that have joined us include:
- Married couples
- Long-term couples
- Best friends
- Siblings/cousins
Job Duties & Responsibilities
- Ensure that the building and grounds are safe, clean, and presentable.
- Respond to tenant questions, concerns, emergencies, and complaints in a timely manner.
- Build positive tenant relations and communications.
- Assist the Cleaner with thoroughly cleaning lobbies, vestibules, laundry room, elevators, garbage chute and compactor rooms, washroom, hallways & stairwells, including mopping and vacuuming of all floors.
- Rent vacant units and collect rents.
- Assist the Resident Manager with the move in and move out of tenants.
- Monitor building activities.
- Assist the Resident Manager with performing administrative tasks such as data entry, logging, etc.
- Assist the Resident Manager with performing basic building repairs in electrical, plumbing and mechanical systems.
- Assist the Resident Manager with performing seasonal work as required such as gardening, snow removal (shoveling and salting).
- Understand and comply with health and safety practices, work instructions and procedures, as established through the Q Residential Corporate Compliance Policy.
Work Environment
- Must be able to deal effectively with unruly or unhappy tenants.
- Time will be spent walking throughout the property, including up and down stairs.
- Must be willing to work nights and weekends, and respond to after-hour emergencies.
Qualifications
- Maintenance skills
- Customer Service skills
- Ability to multi-task and work as part of a team.
- Strong follow up skills and able to deal with tact, diplomacy, and confidentiality.
- Yardi experience is an asset.
Salary
Salary is dependent on experience. Previous experience is required, but we are open to individuals with transferable skills such as cleaning, maintenance experience (plumbing/electrical), and administration.
Compensation & Perks
- Full housing/apartment benefit.
- Competitive salary plus covered living expenses (rent, utilities, and more).
- Total package designed to maximize your earnings while minimizing your cost of living.
- Ideal for individuals/couples who want financial stability and a live-in lifestyle.
- Additional perks include professional development, and a supportive work environment.
We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.
Q Residential is committed to providing accessibility to all candidates and will make necessary accommodations to ensure equal opportunity among all applicants.
Job Types: Full-time, Permanent
Pay: From $40,000.00 per year
Application question(s):
- Please answer ‘Yes’ to acknowledge that this application is for two people applying together, and you will be applying with someone (e.g., spouse/partner, parent, best friend, sibling, cousin, etc.).
- Are you willing to take a criminal background check which include: Social media search, global watchlist search, and employment verifications?
Experience:
- property management: 1 year (preferred)
Work Location: In person
