West Kelowna, Bc Shelter support worker Jobs – 15 Openings This Week

Shelter/Transitional Housing Client Support Worker
NOW Canada Society (AG Shelter) —Kelowna, BC
- $29.50–$33.54 an hour
- Full-time
- First Aid Certification
- In-person
- Associate's degree
- Dental care
- Paid time off
Quick apply
5d
CPO-EA 15R - Employment and Assistance Worker
BC Public Service —Kelowna, BC
- $64,356.82–$72,835.33 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
Resident Support Worker - Full Time
Kelowna Gospel Mission Society —Kelowna, BC
- From $24 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- Organizational skills
11d
Casual Residential Support Worker
Turning Points CS Kelowna and West Kelowna —Kelowna, BC
- $27.53–$31.57 an hour
- CPR Certification
- High school diploma or GED
- First Aid Certification
Quick apply
Casual Frontline Support Worker - West Kelowna
Kelowna Women's Shelter —Kelowna, BC
- $32.51 an hour
- 10 hour shift
- CPR Certification
- First Aid Certification
- Social Work
Quick apply
Residential Worker (Overnight Shift)
Boys & Girls Clubs of the Okanagan —Kelowna, BC
- $25.95 an hour
- Part-time
- Paid sick leave
Residential Worker (Overnight Shift)
BGC Okanagan —Kelowna, BC
- $25.95 an hour
- Part-time
- Paid sick leave
Quick apply
Outreach Navigator
Canadian Mental Health Association, Kelowna Branch —Kelowna, BC
- $26.57 an hour
- Temporary
- Microsoft Word
- CPR Certification
- Microsoft Excel
- Dental care
- Employee assistance program
Quick apply
1d
Shelter Diversion Worker -Temporary
Boys & Girls Clubs of the Okanagan —Kelowna, BC
- $25.95 an hour
- Temporary
- Paid sick leave
Outreach Worker - Casual
Kelowna Gospel Mission Society —Kelowna, BC
- From $24 an hour
- Microsoft Office
- High school diploma or GED
Shelter Diversion Worker -Temporary
BGC Okanagan —Kelowna, BC
- $25.95 an hour
- Temporary
- Paid sick leave
Quick apply
Community Based Victim Services - Specialized Adult Caseworker
Kelowna Women's Shelter —Kelowna, BC
- $31.56 an hour
- Full-time
- Microsoft Office
- Databases
- Case management
- Store discount
- Disability insurance
Quick apply
Child & Youth Case Manager
Kelowna Women's Shelter —West Kelowna, BC
- $32.62 an hour
- Full-time
- Bachelor's
- First Aid Certification
- Case management
- Store discount
- Disability insurance
Quick apply

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Community Inclusion Worker
Pacific Coast Community Resources —Kelowna, BC
Coordinate, implement, and facilitate the person’s participation in community-based social, vocational and volunteer activities. Valid BC Driver’s License.
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Shelter/Transitional Housing Client Support Worker

NOW Canada Society (AG Shelter)
Kelowna, BC

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Job details

Permanent | Full-time
5 days ago

Benefits

Extended health care
RRSP match
Dental care
Paid time off
Employee assistance program
Vision care
Life insurance
On-site parking

Skills

Food Safety Certification
DEC
First Aid Certification
Associate's degree
Communication skills

Full job description

Job Title: Client Support Worker
Location: AG Safe House/Transitional Housing Program Richter Site

Job Type: Permanent Full-Time
Reports To: Director of Shelter and Transitional Programs

Positions: Awake Overnight Thursday- Saturday 12am-8am (Shelter) and Sunday 11pm-7am Transitional Program.

Job Summary

The Client Support Worker provides direct support, safety, resources, and advocacy to women transitioning from crisis situations - such as homelessness, domestic violence, substance use and mental health challenges - into stable housing and independence. This role prioritizes harm reduction, trauma-informed care and client centred services for individuals experiencing homelessness, substance use, mental health challenge, or other barriers to stable housing. The Client Support Workers will adhere to the AG Shelter and Transitional Housing policy and procedure, creating a safe and stable environment that fosters residents’ well-being.

Grounded in trauma-informed care and client centred practice, the Client Support Worker plays a key role in supporting residents as they navigate their path to stable housing. This position operates in alignment with the Mission and Values of NOW Canada Society.

Position Overview

The Shelter and Transitional Housing Client Support Worker provides direct support to women, youth and children accessing AG Shelter and Transitional Housing. This role focuses on crisis intervention, emotional support, life skills development, and housing stability. The ideal candidate is compassionate, adaptable, and committed to a trauma-informed, and harm reduction approach

Key Responsibilities

Resident Support and Crisis Intervention

Welcome and assist residents with a respectful, inclusive and non-judgmental approach.
Provide emotional support, guidance, and crisis intervention as needed.
Conduct intake assessments, develop individualized support plans, and set achievable goals with residents.
Support residents in meeting their basis needs.
Conduct regular check-ins to help residents maintain housing stability.

Program and Resource Navigation

Offer referrals to community resources such as counseling, health care, substance use, and mental health support.
Assist residents in securing permanent housing by providing rental assistance information and application support.
Organize life skills workshops
Distribute harm reduction supplies and provide education on safer substance use practices.

Shelter and Transitional Housing Operations

Monitor and maintain a safe, clean, and welcoming environment.
Conduct safety checks and uphold shelter guidelines while maintaining a low-barrier, client centred approach.
Implement house expectations, mediate conflicts, and foster an environment of mutual respect.
Assist with meal distribution, laundry, and facility organization as needed.

Documentation and Team Collaboration

Maintain accurate records, logs, and reports for program documentation, ensuring confidentiality and compliance with organizational policies.
Communicate effectively during shift changes to ensure continuity of care.
Collaborate with community agencies, service providers, and internal teams to provide holistic support.
Attend staff meetings, training sessions, and professional development opportunities.

Qualifications and Requirements:

Required:

Diploma in Social Services or a related field, or an equivalent combination of education and experience.
Experience in social services, harm reduction, crisis intervention, or a related field.
Strong understanding of issues related to homelessness, substance use, mental health and trauma.
Ability to work effectively in a fast-paced, and dynamic environment while maintaining empathy and professionalism.
Strong communication, de-escalation, and conflict resolution skills.
Certifications: Standard First Aid, Naloxone training, and Non-Violent Crisis Intervention (or willingness to obtain).
Criminal record check required (vulnerable populations)
Valid drivers license and a driver abstract in good standing may be required.

Compensation and Benefits:

Hourly wage based on NOW Canada’s wage grid.
Comprehensive benefits package, including paid time off, health insurance and RRSP matching program.
Professional development and training opportunities.

If you are interested in applying, please submit a cover letter and updated resume highlighting your skills and experience to Jenn at [email protected].

Anticipated start date for positions is July 28th, 2026

Pay: $29.50-$33.54 per hour

Benefits:

Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Education:

DCS / DEC (preferred)

Experience:

Emergency Shelter: 1 year (preferred)

Licence/Certification:

First Aid Certification (preferred)
Food Safety Certification (preferred)
Naloxone Training (preferred)

Location:

Kelowna, BC V1Y 2R3 (preferred)

Work Location: In person

Quick apply

Refine Your Search

shelter support worker jobs in west kelowna, bc

Shelter/Transitional Housing Client Support Worker

CPO-EA 15R - Employment and Assistance Worker

Resident Support Worker - Full Time

Casual Residential Support Worker

Casual Frontline Support Worker - West Kelowna

Residential Worker (Overnight Shift)

Residential Worker (Overnight Shift)

Outreach Navigator

Shelter Diversion Worker -Temporary

Outreach Worker - Casual

Shelter Diversion Worker -Temporary

Community Based Victim Services - Specialized Adult Caseworker

Child & Youth Case Manager

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