West Vancouver, Bc Guest service Jobs – 1208 Openings This Week

Vacation Consultant
Armstrong Collective —Vancouver, BC
- $50,000 a year
- Overtime
- Hybrid work
- Hospitality
- Sales
- High school diploma or GED
- Disability insurance
- Dental care
Guest Experience & Operations Coordinators
Carey Hall —Vancouver, BC
- $24 an hour
- Weekends as needed
- Hospitality
- Customer service
- Bachelor's
- Dental care
Quick apply
Server (Casual/On-Call)
PARC Retirement Living —West Vancouver, BC
- $27.85 an hour
- Part-time
- Customer service
- Hotel
- Restaurant
Quick apply
Hotel Concierge
Executive Hotel Le Soleil —Vancouver, BC
- From $28.61 an hour
- Weekends as needed
- Microsoft Word
- Hospitality
- Microsoft Excel
- Dental care
- Paid time off
Quick apply
Park Guide
Capilano Group —North Vancouver, BC
- $20.50 an hour
- Part-time
- Bar
- Public speaking
- First Aid Certification
Quick apply
4d
Overnight Guest Service Agent
Marriott International, Inc —Vancouver, BC
- $26.71–$35.61 an hour
- Full-time
- No experience needed
- High school diploma or GED
- Supervising experience
14d
Hiring Day August 4+5 - Service Team
Earls Beachhouse —West Vancouver, BC
- Part-time
Supervisor, Guest Experience
Vancouver Airport Authority —Vancouver, BC
- $71,560–$93,525 a year
- Full-time
- Bilingual
- English
- Analysis skills
9d
Front Desk Agent
Marriott International, Inc —Vancouver, BC
- $30.61–$34.01 an hour
- Full-time
- No experience needed
- Hotel
- High school diploma or GED
Host
Earls Beachhouse —West Vancouver, BC
- $18.25 an hour
- Part-time
- Restaurant
- Communication skills
Floating Front Desk Associate | Vancouver
WeWork —Vancouver, BC
- $45,000–$480,000 a year
- Full-time
- Hospitality
- Customer service
- High school diploma or GED
- Designated paid holidays
- Paid time off
Greeter
White Spot —Vancouver, BC
- $18.25 an hour
- Guest services
- Restaurant
- Flexible schedule
Guest Services Agent (Part-Time)
Seaside Hotel Vancouver —North Vancouver, BC
- Up to $32.64 an hour
- 8 hour shift
- Hospitality
- Customer service
- Hotel
- Store discount
- Dental care
Quick apply
Product Guide
Arc'teryx —West Vancouver, BC
- $20.70–$23.80 an hour
- Part-time
- Sales
- Merchandising
- Leadership
Office Assistant (OA) Floater
IATSE Local 891 —Burnaby, BC
- $29.65 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Vision care
Quick apply
3d
Server (Full-Time)
PARC Retirement Living —West Vancouver, BC
- $26.25–$27.12 an hour
- Customer service
- Hotel
- Restaurant
- Disability insurance
- Dental care
Quick apply
2d
Banquets Server
Capilano Golf and Country Club —West Vancouver, BC
- $26.85 an hour
- Part-time
- Serving
- Hospitality
- Customer service
Quick apply
Esthetician - Part-time
Arbutus Club —Vancouver, BC
- From $18.80 an hour
- Part-time
- Sales
- Customer service
- Communication skills
- Store discount
Sommelier, Whistler BC
Bearfoot Bistro —British Columbia
- From $20 an hour
- Weekends as needed
- Serving
- Public speaking
- English
- Dental care
- Employee assistance program
Quick apply
2d
Restaurant/Lounge Manager
Prophecy Cocktail Bar —Vancouver, BC
- $65,000–$75,000 a year
- Full-time
- Serving
- Hospitality
- Customer service
- Dental care
- Paid time off
Quick apply
Restaurant Operator
Tacofino Hastings Inc. —Vancouver, BC
- $60,000 a year
- Weekends as needed
- Leadership
- Restaurant
- Dental care
- Employee assistance program
Quick apply
Client Service & Administrative Assistant (Wealth & Insurance)
Financial (Insurance and Investment) Firm —Richmond, BC
- $18.25–$25.00 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Dog Wrangler - Pet Care Specialist
Pathfinder Pet Care and Dog Ranch —Richmond, BC
- $17.85–$22.00 an hour
- Part-time
- Management
- Heavy lifting
- Customer service
Quick apply
Esthetician - Full-time
Arbutus Club —Vancouver, BC
- From $18.80 an hour
- Full-time
- Sales
- Customer service
- In-person
4d
Special Events Assistant
Amur Financial Group —Surrey, BC
- $25 an hour
- Microsoft Word
- Microsoft Excel
- Inventory management
Quick apply
8h

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Vacation Consultant

Armstrong Collective
Vancouver, BC

Apply Now

Job details

Permanent

Benefits

RRSP match
Disability insurance
Dental care
Vision care
Life insurance

Skills

Hospitality
Sales
Call center experience
High school diploma or GED
Guest services
Communication skills
Time management

Full job description

Important Timeline:

We are actively conducting interviews throughout July and August. Please note that, although interviews are taking place now, successful candidates are expected to begin the role either in mid-September or mid-October.

Schedule:

Candidates must have flexibility, as this is not a standard Monday–Friday role. The position follows a shift-based schedule that may include rotating hours, evenings, weekends, holidays, and occasional overtime as required.

Purpose:

Reporting to the Team Lead, Sales, this role sells Rocky Mountaineer experiences to travel trade partners and guests, creating life-changing moments through every interaction. The Vacation Consultant manages inbound and outbound sales opportunities, guiding guests through the sales cycle, maximizing revenue, and delivering a high standard of service. Each interaction is treated as both a sales opportunity and a meaningful guest experience.

Key Responsibilities:

Sales Process Execution

Promote and sell Rocky Mountaineer vacation experiences, exceeding guest and partner expectations while optimizing revenue
Handle incoming and outbound calls with professionalism, tailoring recommendations to guest needs
Apply the defined sales process to drive conversion and upsell opportunities
Continuously improve personal sales performance, demonstrating initiative, resilience, and accountability for results

Relationship Management

Build and maintain strong relationships with travel partners and guests, creating positive and lasting impressions
Collaborate with Business Development and internal teams to support shared sales goals
Communicate clearly and adapt approach to suit different audiences, fostering trust and alignment

Service and Booking

Provide accurate, up-to-date product, policy, and booking information
Manage follow-ups and process bookings accurately in compliance with company standards
Take ownership of issues and resolve them proactively to ensure a positive outcome
Identify opportunities to enhance service and streamline processes
Assist with projects as assigned by the Team Lead, Sales or Manager, Reservations.

Qualifications:

Education / Certification / Licenses

High school education of equivalent experience required
Travel insurance certification required within six months

Experience

2 years’ experience in a sales or guest service environment with the ability to build immediate rapport
Previous experience in tourism/hospitality industry, call center, and/or sales environment an asset
Experience with service recovery and problem solving

Skills & Attributes:

Strong communication and interpersonal skills, with the ability to influence and build rapport quickly
Sound judgment and problem-solving skills, with a focus on timely, effective decisions
Organized with strong time management and the ability to prioritize in a fast-paced environment
Self-motivated, accountable, and comfortable working independently while contributing to team goals
Adaptable and open to change, with a continuous improvement mindset
Positive, professional, and guest-focused approach, with attention to detail
Proficiency with standard business tools and reservation systems; additional languages an asset

Work Environment:

Fast-paced sales centre environment with a hybrid work model (3 days in office, Greater Vancouver area)
Regularly required to sit or stand at a desk, use hands and fingers to operate a computer and telephone, and communicate clearly
Specific vision abilities required due to computer-based work
Shift work consisting of scheduled hours with potential for rotating schedules, including evenings, weekends, holidays, and occasional overtime
Participate in ongoing training related to new and changing products, often delivered remotely
Manage high call volumes in a queue environment while multitasking across systems to access and provide accurate information

Compensation:

The base salary offered for this role is $50,000.00 per annum and can vary based on job-related expertise, qualifications, experience and internal equity. Eligible for Armstrong Collective's dicretionary bonus program.

Eligible Benefits:

Armstrong Collective supports our team members’ health and wellness by providing a comprehensive medical plan with 100% employer paid premiums, some of which includes:

Medical, Dental, Vision, Life Insurance.
Short term disability, long term disability benefits.
Travel emergency assistance.
Vacation time and sick time.
Up to 5% RRSP and/or TSFA match.
Two complimentary annual train tickets after first year of employment.

Armstrong Collective, Rocky Mountaineer and Canyon Spirit are an equal opportunity employer, driven by our values of creating meaningful moments, being one team, and achieving extraordinary outcomes. Our strong company culture supports our vision of a diverse, open, safe, and respectful workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members. If you require any accommodation during the application process or throughout your employment, please let us know. We will work with you to ensure your needs are met and to create a supportive environment.

Please ensure to opt-in for text messages when you apply in order to receive interview updates.

#ArmstrongCollective

#LI-RS1

Apply Now

Refine Your Search

guest service jobs in west vancouver, bc

Vacation Consultant

Guest Experience & Operations Coordinators

Server (Casual/On-Call)

Hotel Concierge

Park Guide

Overnight Guest Service Agent

Hiring Day August 4+5 - Service Team

Supervisor, Guest Experience

Front Desk Agent

Host

Floating Front Desk Associate | Vancouver

Greeter

Guest Services Agent (Part-Time)

Product Guide

Office Assistant (OA) Floater

Server (Full-Time)

Banquets Server

Esthetician - Part-time

Sommelier, Whistler BC

Restaurant/Lounge Manager

Restaurant Operator

Client Service & Administrative Assistant (Wealth & Insurance)

Dog Wrangler - Pet Care Specialist

Esthetician - Full-time

Special Events Assistant

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