West Vancouver, Bc Guest service agent Jobs – 26 Openings This Week

Guest Experience Agent - Nanaimo
VIFC —Vancouver, BC
- $24–$26 an hour
- Weekends as needed
- Hospitality
- Customer service
- First Aid Certification
- Wellness program
- Paid time off
Quick apply
1d
Front Desk Agent
Viaggio Hospitality Group —Vancouver, BC
- $18.50–$20.00 an hour
- Weekends as needed
- Serving
- Hotel
- Presentation skills
- Dental care
- Vision care
Quick apply
8d
Overnight Guest Service Agent
Marriott International, Inc —Vancouver, BC
- $26.71–$35.61 an hour
- Full-time
- No experience needed
- High school diploma or GED
- Supervising experience
13d
Front Desk Agent
Marriott International, Inc —Vancouver, BC
- $30.61–$34.01 an hour
- Full-time
- No experience needed
- Hotel
- High school diploma or GED
Park Guide
Capilano Group —North Vancouver, BC
- $20.50 an hour
- Part-time
- Bar
- Public speaking
- First Aid Certification
Quick apply
3d
Guest Services Agent (Part-Time)
Seaside Hotel Vancouver —North Vancouver, BC
- Up to $32.64 an hour
- 8 hour shift
- Hospitality
- Customer service
- Hotel
- Store discount
- Dental care
Quick apply
Royal Service Agent - Full Time
FAIRMONT —Vancouver, BC
- $33 an hour
- Weekends as needed
- Customer service
- Hotel
- Communication skills
- Disability insurance
- Dental care
Quick apply
13d
Reservations Agent
Pan Pacific Vancouver —Vancouver, BC
- $26.34 an hour
- Weekends as needed
- Marketing
- Microsoft Office
- Databases
Quick apply
Guest Service Agent
Sandman Hotel Group —Richmond, BC
- $24 an hour
- Part-time
- Customer service
- Hotel
- Accounting
- Dental care
- Employee assistance program
Quick apply
23h
Front Desk Agent
Coast Hotels —North Vancouver, BC
- $19 an hour
- Part-time
- Customer service
- Microsoft Office
- Hotel
Quick apply
2d
Front Office Agent
PETERSON GROUP PROPERTI —Vancouver, BC
- $28 an hour
- Weekends as needed
- Microsoft Word
- Customer service
- Hotel
Quick apply
Night Auditor / Guest Service Agent
Grand Park Hotel Downtown —Vancouver, BC
- $19–$21 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
Front Desk Agent
Hotel Opportune —Vancouver, BC
- $18.50–$19.00 an hour
- Part-time
- Bilingual
- Microsoft Excel
- English
Quick apply
17h
Front Desk Agent / Guest Services Representative (Part-Time) ( Thursdays/Fridays 4:00pm to 12:00am)
Easter Seals BC/Yukon —Vancouver, BC
- $18.91 an hour
- Part-time
- Hospitality
- Customer service
- High school diploma or GED
Quick apply
1d
Guest Services Agent
Onni Property Management Services Ltd —Vancouver, BC
- $18.25 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Vision care
Quick apply
10d
Assistant Front Office Manager (Full Time)
Hyatt Vancouver Downtown Alberni —Vancouver, BC
- $70,000–$75,000 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Dental care
- Tuition reimbursement
17h
Front Desk Supervisor
Wedgewood Hotel & Spa —Vancouver, BC
- $28–$30 an hour
- Weekends as needed
- Hospitality
- Inventory management
- Microsoft Office
- Dental care
- Paid time off
Quick apply
20h
Regional General Manager
WestJet —Richmond, BC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
15h
Part Time Valet/Concierge Agent
Hotel Blu Vancouver —Vancouver, BC
- $20 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
Quick apply
2d
Front Desk Agent
Hotel Squamish —Squamish, BC
- $19.00–$23.73 an hour
- Full-time
- Bilingual
- Hospitality
- Customer service
Quick apply
16h
Front Desk Agent
Bridgemans Services —Squamish, BC
- $20.00–$21.65 an hour
- Full-time
- English
- Hotel
- Restaurant experience
Quick apply
1d

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Guest Experience Agent - Nanaimo

VIFC
Vancouver, BC

Quick apply

Job details

Full-time
1 day ago

Benefits

RRSP Contribution
Wellness program
Paid time off
Paid vacation

Skills

Hospitality
Class 5 Licence
Customer service
FoodSafe
First Aid Certification
Communication skills

Full job description

About Vancouver Island Ferry Company (VIFC) and Hullo

We’re the Vancouver Island Ferry Company, a modern Canadian ferry company transforming how we travel in British Columbia. It’s all about being an easier, faster, and more enjoyable ferry experience.

Headquartered in Nanaimo and operating under our service brand Hullo, we will provide service between downtown Vancouver and Nanaimo. We’re talking comfortable and reliable sailings in around 70 minutes, a seamless booking process complete with reservable seats, and refreshments that will be just that…fresh. Say goodbye to the biggest pain points of travel and be ready to be welcomed aboard with a smile and a “hullo”.

The Hullo Culture

At Hullo, we're all about taking things to the next level! Our obsession with safety and delivering an unforgettable guest experience is only matched by our passion for constant improvement. We don't settle for the ordinary - we encourage our employees to think outside the box, innovate and make waves. With data-driven decision making and a continuous improvement mindset, we are committed to raising the bar in everything we do.

VIFC is an Equal Employment Opportunity employer. We are strongly committed to diversity and inclusion in our organization. All qualified applicants will receive consideration for employment regardless of their race, color, religion, sexual orientation, gender identity, national origin, disability, and any other category protected under applicable law. We welcome all qualified applicants who contribute to the further diversification of ideas.

About the Role

The successful candidate will play a highly visible and important role in the delivery of an amazing guest experience. There will be rotating shifts to manage a full day of exciting operations. Reporting to the Manager - Terminal Operations, our Guest Experience Agents will establish welcoming communication with guests, manage their expectations, and collaborate with all vessel and mariner teams to provide a memorable and seamless experience. This position is for Nanaimo.

This role requires working various shifts, including mornings, evenings and weekends.

Responsibilities

· Promote a customer-centric and friendly approach to service and experience.

· Welcome guests with enthusiasm, ensuring a memorable visit.

· Handle marine and shoreside operations with mooring lines and gangway setup.

· Manage ticket sales, check-in procedures, and inquiries with professionalism.

· Ensure compliance with safety regulations and company policies to protect customers and staff.

· Maintain cleanliness and organization of the terminal and front desk, ensuring all equipment is operational.

· Provide exceptional guest service, addressing complaints and feedback with professionalism and empathy.

We’re Here for You

At Hullo, we prioritize the well-being of our crew and promote a healthy work-life balance. Our unique staffing approach provides predictable schedules, allowing you to plan your life with certainty. We offer full-time permanent positions, a condensed work schedule, paid time off, and opportunities to earn valuable sea time for career advancement.

We get it – sometimes things happen in life that you can’t control. At VIFC, people are our greatest asset, and we want to support you and those you care about beyond the paycheque. That’s why we’ve created a comprehensive health and wellness benefits program to promote your physical and mental well-being so you can perform at your best. Better yet, it’s flexible since one size doesn’t fit all!

- A robust, flexible health spending account – use it for additional health coverage should you need it and/or to support your personal wellness (like paying for your gym membership, sporting equipment, or activity classes)
- Don’t have a family doctor? No worries – we offer 24/7 virtual access to doctors or nurse practitioners to get medical advice or a prescription
- Support your retirement planning with annual employer RRSP contributions
- Annual Paid Vacation

What We’re Looking For

· Ability to stand and move for extended periods.

· Hands-on skills for lifting, carrying, and handling objects up to 50 pounds independently and over 75 pounds with assistance.

· Strong attention to detail and proficiency with technology.

· Minimum of 2 years of experience in hospitality or the ferry/cruise ship industry, including handling customer complaints in fast-paced settings.

· Flexibility to work shifts, including weekends and nights.

· Proven ability to deliver exceptional customer service, managing inquiries and complaints with professionalism and empathy.

· Positive attitude, strong work ethic, and eagerness to learn and grow.

· Excellent problem-solving and critical thinking skills for effective issue resolution.

Preferred but not required:

- Serve it Right
- Food Safe Level 1

-Class 5 driver's license

-First Aid

-Comfortable working out doors

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $24.00-$26.00 per hour

Work Location: In person

Quick apply

Refine Your Search

guest service agent jobs in west vancouver, bc

Guest Experience Agent - Nanaimo

Front Desk Agent

Overnight Guest Service Agent

Front Desk Agent

Park Guide

Guest Services Agent (Part-Time)

Royal Service Agent - Full Time

Reservations Agent

Guest Service Agent

Front Desk Agent

Front Office Agent

Night Auditor / Guest Service Agent

Front Desk Agent

Front Desk Agent / Guest Services Representative (Part-Time) ( Thursdays/Fridays 4:00pm to 12:00am)

Guest Services Agent

Assistant Front Office Manager (Full Time)

Front Desk Supervisor

Regional General Manager

Part Time Valet/Concierge Agent

Front Desk Agent

Front Desk Agent

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