Are you a detail orientated go-getter who loves keeping things organized and thrives in a fast-paced environment?
If you’re outgoing, dependable, and enjoy helping a busy team run smoothly, you'll fit right in at Gibbons Motor Toys!
About Us
Located just 20 minutes north of Edmonton, Gibbons Motor Toys is a market leader in heavy gauge aluminum boats and powersports products. We retail and service Can-Am, Ski-Doo, KingFisher, Stabicraft, Mercury, and more. With over 40 years of experience, our sales, parts, and service teams provide the best knowledge in the industry!
Named Employer of Choice by Boating Industry Canada six years running, we are a small but driven team that works hard, moves quickly, and brings energy to everything we do. We help people enjoy life from a better perspective with products made for the water, the snow, and the trails. We focus on building strong connections with our customers and showing our products in ways that inspire.
Job Title: Receptionist/Detailer (Gibbons, AB)
Start Date: Immediately
Status: Full-time
Compensation: $16 - $19 per hour
Benefits after 3 months
The Receptionist / Detailer is primarily responsible for answering telephones and welcoming customers as they enter the store while also safely and efficiently supporting the Sales Department through ensuring inventory is presented to the highest level of Gibbons Motor Toys’ quality standards.
Key responsibilities include creating a positive first impression for customers at reception and maintaining that standard through preparing major units for presentation and customer delivery. Daily work will be executed closely with the overall operation of Gibbons Motor Toys to help keep business running smoothly by maintaining high productivity and organization.
Who You Are
The Receptionist / Detailer has a warm and friendly personality, enjoys interacting with people, and appreciates being part of a team with a positive attitude. Clear and well-mannered communication skills are mandatory in this role.
What You’ll Do
Customer Interaction, Reception, and Sales Support
- Greet customers as they enter the store
- Ask questions to ensure the customer is directed to the right area
- Answer phone calls, text messages, and emails
- Provide support to the rest of the Sales Team and other departments as required
- Help maintain an exceptional showroom and other areas by tidying showroom and washroom, emptying trash cans, polishing floors, and helping to wipe down units
- Prepare signage as required by the Sales Manager
- Interact with customers when they are waiting to improve the overall customer experience
- Perform daily cashouts and bank runs
- Collect mail from the post-office and organize and distribute
- Document scanning for electronic filing
- Other tasks as required
Detailing and Unit Presentation
- Perform regular unit cleanup to ensure product for sale is professionally displayed
- Prepare new units for delivery by fully detailing and inspecting
- Cleaning to include thorough powersport unit wipe down, scrubbing boat hulls, washing exterior, cleaning windows, vacuuming carpets, waxing and polishing
- Ensure boats are covered properly and pick up any debris in and around the units
- Inspect units and immediately report any damage or other issues to the Assistant Sales Manager
- Balance reception and detailing responsibilities throughout the day based on operational needs
- Master specific cleaning techniques and maximize productive work hours
Safety and Process Improvements
- Maintain safe work habits and a safe working environment, and report any accidents or injuries
- Always use proper personal protective equipment when required
- Be aware of surroundings to avoid potential hazards or dangerous situations
- Recognize and limit distractions to maximize performance, quality of work, and customer service
- Identify opportunities for process improvement and cost reduction
Professional and Personal Development and Improvement
- Share in the team culture of continuous professional and self improvement
- Actively participate in all performance planning exercises and peer feedback requests
- Be accountable and strive to lead by example, regardless of employment capacity or role
- Remain informed on and follow all applicable company policies
Work Schedule
- Store hours are 8:30am to 6:00pm Monday to Friday and 9:00am to 2:00pm Saturdays
- The schedule for this role is Monday to Friday and every second Saturday
- We are closed all long weekends
- 2 weeks annual vacation entitlement
- Must display reliable attendance and schedule time-off with advance notice
What You’ll Bring
- Strong interpersonal skills, telephone etiquette, and clear communication abilities
- Prior receptionist, office administration, detailing, or cleaning experience is considered an asset
- Proficient in Microsoft Office software
- Detail-oriented with a high level of accuracy, personal accountability, and ownership
- Knowledge of equipment safety and procedures
- Demonstrated ability to take direction from superiors and follow written and verbal instruction
- Proven ability to maintain high productivity and organization to consistently meet deadlines and daily responsibilities
- Ability to meet the physical requirements of the job including lifting up to 50 lbs
- Basic math and problem-solving skills
- Reliable, punctual, and a self-starter with a strong work ethic
- Confidence in managing multiple projects while staying organized, productive, and on schedule.
- High level of ownership, accountability, and initiative, with a willingness to bring forward new ideas and see them through.
Why You’ll Like Working Here
- A role with variety where no two days are the same
- The chance to see your work directly impact the business
- Opportunities to grow your skills and take on more responsibility over time
- Group health, dental, life and disability benefits after 3 months of employment
- Health spending account after 6 months of employment
- Enrolment in employer matching pension plan after 1 year of employment
Get Noticed
- A cover letter can help you stand out by highlighting why you are the right fit for this opportunity. It can also fill in any blanks or information your resume may be missing.
- If you don’t check every box but believe you’d be a great fit, apply anyway. We’re willing to invest in the right person.
With continued commitment to the ongoing enhancement of a first class and engaged team culture, Gibbons Motor Toys is awarded one of Boating Industry Canada’s Employers of Choice.
Job Type: Full-time
Pay: $16.00-$19.00 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
Experience:
- Administrative: 3 years (preferred)
Work Location: In person
