whistler, bc hotel front desk manager Jobs – 10 Openings This Week

Front Desk Supervisor
Blackcomb Springs Suites —Whistler, BC
- From $26.35 an hour
- Weekends as needed
- Customer service
- Hotel
- Supervising experience
- Wellness program
- Commuter benefits
Quick apply
Front Desk Agent
Confidential —Whistler, BC
- Up to $25 an hour
- 8 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Dental care
- Life insurance
Quick apply
Manager on Duty
Summit Lodge Boutique Hotel —Whistler, BC
- From $25 an hour
- Weekends as needed
- Customer service
- Microsoft Office
- Front desk
Quick apply
1d
Assistant Hotel Manager/ Front Desk Manager ( relocate to Lake Louise, AB)
Mountaineer Lodge —British Columbia
- $24–$26 an hour
- Weekends as needed
- Customer service
- Hotel
- Supervising experience
- Dental care
- Life insurance
Quick apply
3d
Relief Guest Experience Manager
Pan Pacific Whistler —Whistler, BC
- $27.11 an hour
- Full-time
- Management
- Hotel
- Guest services
Quick apply
Guest Service Agent
Hilton Whistler Resort & Spa —Whistler, BC
- $21.20–$26.11 an hour
- Full-time
- Customer service
- English
- Hotel
- Tuition reimbursement
Quick apply
3d
Front Desk Agent
Bridgemans Services —Squamish, BC
- $20.00–$28.50 an hour
- Full-time
- English
- Hotel
- Restaurant experience
Quick apply

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Assistant Front Office Manager
The Clayfield —Niagara-on-the-Lake, ON
Support pre-opening and operational projects, budgets, process development, and service initiatives as required.
Quick apply
10d
Front Desk Agent
Tru By Hilton Oshawa —Oshawa, ON
Promptly answer incoming calls, respond to incoming e-mail inquiries. Obtain vehicle license information and accurately record in guest’s reservation file.
$18.60 an hour
Quick apply

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Front Desk Supervisor

Blackcomb Springs Suites
Whistler, BC

Quick apply

Job details

Full-time

Benefits

Extended health care
Wellness program
Commuter benefits
Dental care
Discounted or free food
Company events
Employee assistance program
Vision care
Life insurance
On-site parking

Skills

Customer service
Post-secondary education
Supervising experience
Front desk
Computer skills
Hotel experience

Full job description

The Front Desk Supervisor is responsible for supervising the Guest Services team including Guest Service Agents, and Night Auditors. A GSS provides leadership, direction, and guidance to the team, ensuring the guests receive the highest level of service.

Job Duties and Responsibilities:

Supervises, trains, and manages performance of front desk staff.
Ensures each guest is provided with the best possible experience, utilizing tools and techniques provided by the Guest Service Manager.
Remains calm and alert during emergencies, heavy workloads, and other complications.
Fields guests’ complaints and inquiries while developing and negotiating the most effective solutions.
Assists the GSM in verifying and confirming all incoming OTA and third- party reservations for accuracy, rate, payment structures and deposits as required.
Assists the GSM and GM in revenue yielding management meetings.
Perform the duties of a Guest Service Agent or Night Auditor as required.
Support and manage the signature training program for the department including reviewing calls, coaching team members, and performance managing when necessary.
Provide property site tours to potential guests with accurate knowledge of property details and services.
Ability to communicate efficiently between Guest Services Department and all other hotel departments to assure the highest level of Guest satisfaction.
Conduct performance reviews and performance management when required.
Complete daily check lists and clearly communicate through daily pass on with colleagues.
There is a travel allowance available to cover the costs of travelling back and forth to work should you reside in Squamish or Pemberton.

Prerequisites:

The ideal candidate is a seasoned guest services professional with outstanding, supervisory or management skills and extensive firsthand experience. Available to work when needed, including weekends, holidays, and nights.

Education:

A post secondary education in hotel management is an asset. Must have excellent verbal, written and computer system skills.

Experience:

Must have a minimum of 1-2 years of experience as a supervisor.

Must have previous experience as a Front Desk Agent or Night Auditor.

Pay: From $26.35 per hour

Benefits:

Commuter benefits
Company events
Dental care
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site parking
Vision care
Wellness program

Experience:

supervisory: 2 years (required)
front desk agent or night audit: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

hotel front desk manager jobs in whistler, bc

Front Desk Supervisor

Front Desk Agent

Manager on Duty

Assistant Hotel Manager/ Front Desk Manager ( relocate to Lake Louise, AB)

Relief Guest Experience Manager

Guest Service Agent

Front Desk Agent

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