Whitecourt, Ab Desk agent Jobs – 2 Openings This Week

Front Desk Agent
Surestay by Best Western —Whitecourt, AB
- From $19 an hour
- Full-time
- Customer service
- Hotel
- Accounting
Quick apply
9d
Front Desk Agent
Sure Stay by Best Western Whitecourt —Whitecourt, AB
- $15–$17 an hour
- Part-time
- Hotel
- In-person
Quick apply
3d

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Working knowledge of reservations system to perform booking reservations, dupe checks, non-guaranteed cancellations, claimed reservations, setting the house…
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Casual Help Desk Agent
Achēv —Mississauga, ON
Demonstrated ability to prioritize work based on incoming requests. SUMMARY: The CLBPA is a comprehensive CLB-based language assessment with in-person and…
$24.74 an hour
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6d

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Front Desk Agent

Surestay by Best Western
Whitecourt, AB

Quick apply

Job details

Permanent | Full-time
9 days ago

Skills

Computer operation
Customer service
Accounting
Communication skills

Full job description

Job Summary

This position is responsible for providing excellent guest service during overnight hours while completing the hotel’s daily accounting and reporting procedures. The ideal candidate is organized, professional, comfortable working independently, and able to remain calm when handling guest concerns or unexpected situations.

Responsibilities

Welcome guests and complete check-in and check-out procedures
Answer phone calls, emails, and guest questions
Process reservations, payments, deposits, and room charges
Respond to guest requests and resolve concerns professionally
Balance daily transactions and complete the night audit
Review room rates, postings, payments, and account balances for accuracy
Prepare daily reports for hotel management
Monitor the property and report any safety or security concerns
Communicate important information to the morning front desk team
Maintain a clean, organized, and professional front desk area
Assist with light cleaning, breakfast preparation, or other overnight duties when required
Follow hotel policies, emergency procedures, and privacy requirements

What We’re Looking For

Strong customer service and communication skills
Reliable, punctual, and comfortable working overnight shifts
Able to work independently with limited supervision
Strong attention to detail and basic accounting skills
Comfortable using computers, email, reservation systems, and payment terminals
Able to handle confidential guest and financial information
Calm and professional when dealing with difficult situations
Previous hotel, front desk, customer service, or cash-handling experience is preferred

Pay: From $19.00 per hour

Work Location: In person

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