Express Employment Professionals is hiring an Assistant Store Manager on behalf of our client, a retail store at the Halifax Stanfield International Airport.
This is a hands-on leadership role where you'll oversee day-to-day store operations, lead a customer-focused team, and help drive sales in a fast-paced retail environment. You'll play a key role in coaching employees, managing inventory, maintaining store standards, and ensuring an exceptional customer experience.
This opportunity is ideal for someone who enjoys leading people, thrives in a sales-driven environment, and takes pride in building a positive, high-performing team.
What you’ll be doing:
- Lead the daily operations of the retail store, including opening and closing procedures
- Drive sales performance while helping team members achieve individual and store goals
- Recruit, onboard, train, coach, and develop team members
- Create staff schedules and ensure appropriate coverage for business needs
- Provide ongoing coaching, performance feedback, and support to employees
- Deliver an exceptional customer experience and resolve customer concerns professionally
- Monitor inventory levels, conduct inventory counts, and ensure products are properly stocked and displayed
- Maintain store standards, merchandising, and overall presentation
- Process transactions accurately using point-of-sale systems
- Monitor store performance and key performance indicators (KPIs)
- Assist with promotional initiatives, sales campaigns, and store events
- Ensure company policies, procedures, and security standards are followed
- Complete reporting and administrative tasks as required
What we’re looking for:
- Previous leadership, supervisory, or management experience in a retail, hospitality, or customer-facing environment
- Strong sales and leadership skills with the ability to motivate and develop others
- Comfortable coaching employees, providing feedback, and having difficult conversations when required
- Customer-focused with excellent communication and relationship-building skills
- Tech-savvy and comfortable learning new systems, products, and technology
- Experience using point-of-sale systems and basic computer applications
- Strong organizational and problem-solving skills
- Self-motivated with the ability to work independently and take ownership of results
- Adaptable and comfortable working in a fast-paced environment
- Telecommunications industry experience is not required
- Flexible to work a rotating schedule, including weekdays and weekends
What Our Client Offers:
- $50,000–$55,000 per year
- Monthly bonus opportunities based on store performance
- Medical and dental benefits
- Paid vacation time
- Company-provided uniform
- On-site parking
- Full-time schedule, five-day work week with shifts scheduled Monday through Sunday (store hours are 9:00 AM–6:00 PM)
- Opportunity to grow your leadership career within a successful and expanding organization
- Supportive company culture focused on employee development and success
Don’t meet every single requirement? Studies have shown that women, persons from visible minorities, and persons with disabilities are less likely to apply to jobs unless they meet every single qualification. At Express, we are dedicated to building diverse, inclusive, and authentic workplaces, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Express Employment Professionals is an equal-opportunity employer.
Pay: $50,000.00-$55,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Ability to commute/relocate:
- Goffs, NS: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Retail management: 2 years (required)
Work Location: In person
