Looking for a company with over 50 years of success and no signs of slowing down?
If so, Morguard may be the perfect place for you.
As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.
Our Purpose
At Morguard, people are at the centre of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.
Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.
Putting Our Purpose into Action
We support our people by offering:
Access to experienced subject matter experts who provide mentorship and hands‑on learning.
A wide range of career opportunities across the organization.
A comprehensive, competitive benefits program that promotes health and wellness.
Where You’ll Add Value
The Regional Manager oversees all operations within their assigned region, including leasing activity, building performance, and major project execution, while strengthening Hazelview’s position as the landlord of choice. Their portfolio includes roughly 2,000–2,500 units and a team of 50–100 employees.
They are responsible for guiding and developing Property Managers, Community Managers, and Building Managers, ensuring financial targets are met and that every property in the region upholds company quality standards. They also create localized strategies by understanding their teams, residents, and the communities they serve.
This role requires strong collaboration across various internal departments - such as Quality Assurance, Resident Relations, Sales & Leasing, Facilities, In‑Suite Services, and Finance. The Regional Manager must ensure that they and their teams provide timely, accurate information to shared services groups, including HR, IT, and Legal.
Customer Service:
Ensure that a superior level of co-operation, service and support is provided to residents
Ensure building standards are maintained to a high level and building staff are performing duties in a professional manner
Ability to resolve resident complaints and concerns in a timely fashion with a view to driving Resident retention through a superior level of customer satisfaction
Support and train site-level staff on Hazelview's standards of Customer Service
Operations and Leasing:
Oversee and manage assigned property management functions to improve efficiency and reduce operating costs
Inspect the properties on a weekly/daily basis to monitor performance & ensure properties are maintained to Hazelview's standards
Propose and discuss possible renovations or improvements with Asset Management
Obtain proper authorization before engaging contractors
Obtain quotes or bids from contractors for repairs, renovations and maintenance
Ensure that work has been satisfactorily completed and approve invoices
Ensure standard processes & procedures in place to resolve issues relating to repairs and maintenance in a timely fashion
Ability to coordinate after hours’ emergencies as required
Responsible for maintaining Occupancy/Vacancy levels at the mandate set by Hazelview
Have knowledge of market rents and ability to set asking rents based on market conditions
Have working knowledge of legislation pertaining to the Rental Housing Industry, Human Rights Code and Labor Standards Act
Leadership and Management:
Directly manage Regional team including: Regional Administrator, Property Managers, Area Managers, Regional Maintenance Manager and on-site Team Members including: Building Managers, Maintenance Associates and Cleaners
Responsible for planning, assigning and directing work; for interviewing, hiring and training Team Members; Team Member relations; mentoring and coaching
Responsible for ensuring that Team members fulfill their responsibilities when providing timely and accurate information to other departments as requested (e.g. Asset Management, Capital & Development, Customer Experience, Finance, People & Culture, Marketing, etc.)
Analyze and resolve work problems, or assist Team Members in solving work problems
Initiate or suggest plans to motivate workers to achieve work goals
Financial and Budgets
Prepare annual operating budgets and collaborate with capital team for each property
Accountable for delivering the financial results and Key Performance Indicators (KPIs) against annual budget targets; overall financial and administrative review of assigned properties
Review of Monthly Operating Statements; preparation and submission of Variance Reports; preparation of Monthly Business Reviews with action items and commitments; including for each Property Manager and/or Area Manager and their respective portfolios to the Director of Operations, Asset Management and the Finance Team
Development & execution of Underperforming Asset Plans (UPAs) where appropriate and as requested by the Director of Operations to ensure that the financial goals and objectives in the Region are being achieved
Ensure that PayScan is managed & maintained throughout the Region in a thorough, complete & detailed manner and, on a timely basis, meeting all Finance Department deadlines
Review weekly vacancies/ availability reports; Review rents to ensure "minimum" market value
Oversee collection of rents (and serve notices to vacate)
Responsible for ensuring rent rolls are accurate
Review and approve resident leases and renewal leases
Oversee and ensure compliance with local housing laws and regulations
The Expertise You’ll Bring
Qualifications Required
Preferably a Business degree with a major in a real estate discipline
Minimum 5 years of experience in a senior role
Real Estate Designation (e.g. CPM) would be an asset
Proven track record of operating a portfolio at a high level, maximizing revenues and reducing expenses
Proven sales and leasing skills as well as excellent customer relations skills
Proven ability to manage a region as an effective business model
Ability to negotiate with contractors and suppliers to achieve the best pricing
Strong knowledge of building systems
Proven ability to manage a team as well as work independently
Ability to take initiative in order to keep a high occupancy rate
Proven track record of following through to achieve results
Proven ability to liaise with people at all levels of an organization
Strong computer skills including Microsoft Office (Excel, Word) and Yardi would be an asset
Why You’ll Love Working at Morguard
At Morguard, we’re committed to creating an environment where our people can thrive. Here’s what you can expect when you join our team:
A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.
Meaningful opportunities for professional growth and development.
Exposure to a diverse portfolio of real estate assets across North America.
A competitive compensation and benefits package designed to support you and your family.
Support for work–life balance, along with accessible employment practices that meet AODA requirements.
Annualized Base Salary Range: $90,000 - $110,000
Pay Equity
The salary range listed for this position reflects the anticipated compensation at the time of posting. Actual compensation offered may vary and will be determined by factors including, but not limited to, experience, education, skills, certifications, internal pay equity and business needs.
Inclusive by Nature
Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.
Commitment to Accessibility
Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources—our team is here to support you. Please contact Human Resources at (905) 281-3800.
