windsor, on writer Jobs – 6 Openings This Week

Service Writer - Product Support Coordinator - Bobcat of Windsor
www.oakenequipment.ca —Windsor, ON
- $50,000–$60,000 a year
- Full-time
- Customer service
- English
- Forklift
- Disability insurance
- Dental care
Quick apply
11d
Service Writer
Brandt —Windsor, ON
- Microsoft Office
- High school diploma or GED
- No university degree
- Dental care
Quick apply
10d
Intermediate Technical Writer
Morson Talent (Canada & USA) —Canada
- $42.85 an hour
- Contract
- Engineering
- Maintenance
- English
Quick apply
9d

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Senior Analyst, Pension Policy and Legal (Technical Writer)
OMERS —Toronto, ON
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Service Writer - Product Support Coordinator - Bobcat of Windsor

www.oakenequipment.ca
Windsor, ON

Quick apply

Job details

Permanent | Full-time
11 days ago

Benefits

Casual dress
Extended health care
RRSP match
Disability insurance
Dental care
Tuition reimbursement
Paid time off
Company events
Employee assistance program
Vision care
Life insurance
On-site parking

Skills

Customer service
English
Forklift
Computer skills
Construction
Communication skills
Mechanical knowledge

Full job description

PRODUCT Support Coordinator

Oaken Equipment is one of the largest Compact Construction Equipment dealer networks in Canada. With locations in Brampton, Scarborough, Windsor, Barrie and Muskoka Ontario. We are a dedicated dealer for the bulk of Central & Southwestern Ontario committed to going beyond customer expectations to deliver the industry’s highest standard of product sales and support.

This opportunity will allow you to immerse yourself into a diverse product line that covers everything from paving, recycling, to property development, demolition and the list goes on. You will work alongside some of the most helpful and respected coworkers in the business.

As the Product Support Coordinator you will play a vital role at Bobcat of Windsor and are the key customer facing contact for initiating Bobcat equipment service and repairs.

You will be highly safety conscious and strive to keep the service department organized & safe for customers and staff.

KEY ACCOUNTABILITIES:

Provide excellent customer service from intake to release of equipment, and perform any additional follow up
Listen carefully to customer descriptions and assess the equipment to determine the best repair plan
Advise the customer on the equipment repairs that you recommend and offer a pricing quote
Communicate with parts sellers and technicians to make sure everything needed is on hand
Responsible for work orders that are in process and keeping up to date information
Provide updates to customers as their work is completed
Answer detailed questions about services performed and price information
Maintain customer records by keeping all files organized
Schedule appointments
Serve as a customer relationship manager for all branch customers
Communicate with parts sellers and technicians to make sure everything needed is on hand
Perform daily duties in a manner conducive to a safe workplace.
Participate in all required Health & Safety training.
Must follow all company safety policies and procedures.

KEY QUALIFICATIONS:

A minimum of 2 years experience in a Service Counter/Service Writing position within the automotive, truck or construction equipment industries
Technical/mechanical aptitude and licensed or have background in construction equipment, truck or automotive
Experience with rental equipment management an asset
Strong interpersonal skills and relationship building capacity
Exceptional English language communication skills (written and verbal)
Ability to effectively prioritize and adapt in a fast-paced environment
Computer proficiency in Windows and ideally dealership management software
Existing Bobcat product knowledge is an asset
Must be willing and able to work flexible hours during normal business hours in support of the business needs
Successful candidates will be motivated, personable and possess excellent communication skills
Must have a valid Ontario Driver’s License with a clean driver’s report.

Experience:

Forklift: 1 year (preferred)
warehouse: 2 years (preferred)
CDK software: 1 year (preferred)

Work remotely:

No
We are a people first organization who has developed trusted partnerships under our one house philosophy. We do what is right, we do whatever it takes to keep the business and ourselves always growing and learning.

Job Types: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Benefits:

Casual dress
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Tuition reimbursement
Vision care

Application question(s):

What is your salary expectation. Please provide an annual amount.

Experience:

Parts/Service: 2 years (required)
Heavy Equipment: 1 year (preferred)

Work Location: In person

Quick apply

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Service Writer - Product Support Coordinator - Bobcat of Windsor

Service Writer

Intermediate Technical Writer

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