winnipeg, mb inbound customer service representative Jobs – 9 Openings This Week

Internal Accounts Representative
Monarch Industries —Winnipeg, MB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
14d
Customer Service Representative
IntouchCX —Winnipeg, MB
- $17.00–$19.50 an hour
- Full-time
- Customer service
- High school diploma or GED
- In-person
- Dental care
- Vision care
Remote Customer Service Representative - Work from Home (Canada)
Teleperformance —Manitoba
- $15.75–$17.00 an hour
- 8 hour shift
- Remote
- Bilingual
- Customer service
- English
- Dental care
- Work from home
Quick apply
14d
Customer Service Representative - CSR
RS Express Ltd —Winnipeg, MB
- $18–$20 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
7d
Full-Time Bilingual Inbound Customer Service Representative (No Sales) – Work from Home
TWCC —Winnipeg, MB
- $20.50–$22.55 an hour
- Full-time
- Hybrid work
- Bilingual
- Microsoft Outlook
- Customer service
- Dental care
- Vision care
Quick apply
10d
Bilingual French/English Customer Service Agent REMOTE
AnswerNet —Winnipeg, MB
- $19.50 an hour
- Remote
- Bilingual
- Customer service
- English
Quick apply
Customer Service Rep – Remote (Automotive, Bilingual: English / Spanish)
Concentrix —Canada
- $20 an hour
- Immediate opening
- Remote
- Bilingual
- Spanish
- Computer science
- Wellness program
- Designated paid holidays
10d
Customer Service Rep – Remote (Automotive, Bilingual: English / French)
Concentrix —Canada
- $16–$25 an hour
- Immediate opening
- Remote
- Bilingual
- Computer science
- Customer service
- Profit sharing
- Wellness program
10d

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CSR / Estimator
FloForm Countertops —Winnipeg, MB
Resolves pricing/invoicing/credit/payment/shipping discrepancies for customer with the appropriate department(s). Ability to solve problems as they arise.
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HVAC Customer Service Representative
Affordable Comfort —Barrie, ON
Triage incoming calls and assign jobs to the appropriate technician based on skill set, location, and urgency. Strong customer service and communication skills.
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Internal Accounts Representative

Monarch Industries
Winnipeg, MB

Quick apply

Job details

Permanent | Full-time
14 days ago

Benefits

Extended health care
RRSP match
Disability insurance
Dental care
Tuition reimbursement
Company events
Employee assistance program
Vision care
Life insurance
On-site parking

Skills

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Post-secondary education
MRP
Inside sales
Purchasing
Manufacturing
Business
Communication skills

Full job description

Company:

Monarch has established itself as a leader in the global Original Equipment Manufacturers market for highly-engineered hydraulic cylinders and custom iron castings through its dedication to quality, service, and cost-competitiveness since 1935. Their expanded domestic and global manufacturing capabilities provide even greater capacity to service the Agriculture, Construction, Industrial and Mobile markets, to name a few. Committed to creating a safe and healthy environment for its employees and the community, Monarch is an early adopter of continuous improvement within these areas, as recognized by industry awards and certifications through Made Safe and ISO 14001 (2015). Monarch is recognized as one of Canada’s Best Managed Companies.

Essential Responsibilities and Duties:

Receive orders from customers and enter into MRP system after ensuring availability of:
Component parts.
Capacity.
Shipping considerations.
Receive inbound calls and emails from customers and take appropriate action, including but not limited to:
Receiving orders.
Checking prices.
Following up on current orders.
Troubleshooting.
Be the main point of contact and assume responsibility for day-to-day activity on individual customer accounts as assigned, working with Monarch Sales Representatives where needed.
Work directly with customer forecasts, including but not limited to:
Updating weekly or bi-weekly with customer provided data.
Reaching out to customers for purchase orders based on forecast and lead times.
Communicating changes to Monarch Sales Representatives.
Develop and maintain long lasting relationships with both customers and internal departments.
Expedite orders with Production Planning, Purchasing, Production, and Shipping due to rush orders or to concerns that arise through regular follow up activities.
Work to ensure 100% on time delivery of products, while maximizing margins.
Support company initiatives and policies.
Other duties as assigned.

Education Required:

· Ideal candidate will have completed post-secondary education in business administration or similar.

· Customer service experience is preferred.

· Experience working within manufacturing or knowledge of manufacturing practices is considered a definite asset.

· Experience with production planning, purchasing or inside sales are all considered as definite assets.

Skills and Attributes Required:

· Energetic, self-motivated, creative, and especially positive outlook are essential.

· Critical and independent thinker.

· Proven ability to enter data accurately and efficiently.

· Demonstrated communication skills required, including both written and verbal.

· Strong sense of urgency with proven record of following through to meet deadlines and commitments.

· Proven ability to maintain confidences and ensure confidentiality of information and records.

· Proficient with Excel.

· Knowledge of MS Word, PowerPoint, and other common applications.

· Ability to learn applications quickly and intuitively.

Please send resume to [email protected]

Job Types: Permanent, Full-time

Benefits:

Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
RRSP match
Tuition reimbursement
Vision care

Work Location: In person

Quick apply

Refine Your Search

inbound customer service representative jobs in winnipeg, mb

Internal Accounts Representative

Customer Service Representative

Remote Customer Service Representative - Work from Home (Canada)

Customer Service Representative - CSR

Full-Time Bilingual Inbound Customer Service Representative (No Sales) – Work from Home

Bilingual French/English Customer Service Agent REMOTE

Customer Service Rep – Remote (Automotive, Bilingual: English / Spanish)

Customer Service Rep – Remote (Automotive, Bilingual: English / French)

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