Job Description:
WHATS IN IT FOR YOU, YOU ASK?
- Part of a FAMILY.
- FUN-LOVING, POSITIVE and ENCOURAGING work environment
- CELEBRATE in numerous Company Events
- UNCAPPED PIECE WORK PAY structure plus BASE SALARY
- On target earnings $80,000-$100,000 ++
- FULLY PAID COMPANY BENEFITS, 3 WEEKS’ vacation, PAID time-off
- Company vehicle, gas card, phone, tablet, power and hand tools
- Opportunity to work with products and services that can significantly IMPROVE PEOPLE’S DAILY LIVES.
- Canada’s #1 LEADER in our industry – proudly serving our customer’s needs since 1992!
WHO WE ARE
Acorn is a fun and friendly environment where your work here matters. We pride ourselves in the care we give to support all of our customer’s needs!
Acorn Stairlifts Canada Inc., has become the leader in our industry. We are the largest supplier of stairlifts sold directly to our clients, and are the largest independent straight stairlifts manufacturer of the world. The key to our success is simple. We utilize Hi-tech systems and processes to ensure a simple to use, yet high quality product is produced.
WHAT YOU’LL BE DOING
The Blend is responsible for conducting in home surveys, installations, and servicing of Acorn Stairlifts.
Field Sales Representative:
- Perform in home assessments for potential clients as scheduled by appointment setters
- Emphasize product features and benefits, overcome objections, and provide quotes
- Negotiate within Pricing Guidelines to close sales
- Complete sales documentation and process client credit card payments
- Update notes in APLX from all on-site and follow-up calls
- Network to self-generate leads
- Be punctual and uphold Acorn Stairlifts’ standards of professionalism
- Prepare and submit expense reports and participate in coaching on a monthly basis
- Exceed departmental goals and targets
- Other duties as assigned
Installer/Service Technician:
- Install curved and straight stairlifts as per order specification
- Communicate with clients about service and address any questions or concerns
- Test newly installed or repaired stairlifts and give full usage demo to ensure safe operation
- Assess on-site breakdowns and perform repairs as required
- Complete necessary paperwork, upload information to customer file on AGS, and process customer payments required
- Cut and prepare aluminum rails
- Receive shipments and manage the use of inventory in storage unit and company vehicle
- Observe company safety and security procedures and report potentially unsafe conditions
- Maintain company vehicle, cell phone, and tablet in orderly presentable condition
- Other duties as assigned
COMPETENCY (SKILLS AND ABILITIES):
To perform the job successfully, an individual should demonstrate the following competencies:
- Demonstrate a productive and enthusiastic approach towards achieving business goals
- Self-motivated and able to work independently and as part of a team
- Ability to build rapport with customers and peers
- Challenge and effectively overcome customer objections
- Recover quickly from customer rejection and remain resilient
- Display and develop effective questioning and listening skills
- Confidence to close sales
- Excellent presentation skills
- Results oriented and target driven
- Focussed on customer relations
- Technical
- Intermediate construction skills
- Ability to mount rails to various types of surfaces; wood, tile, marble, etc.
- Troubleshoot basic mechanical and electrical issues with product
- Proficient with hand tools and power tools
QUALIFICATIONS:
- Secondary school diploma or relevant experience
- Intermediate computer skills
- Knowledge of Google Chrome, Outlook, Excel and Windows
- 1-3years related experience in a sales environment
- Mechanical and/or electrical aptitude
- 2+ years' in-home / residential installation experience working directly with customers (residential users)
JOB CONDITIONS:
- This position is mobile and requires driving for extended periods of time
- Potential for overnight travel, sleeping in hotels, and being away from home
- Will be provided with company vehicle, gas card, phone, tablet, and necessary tools
- Inventory will be managed out of a local storage unit rented by the company
- Will require the ability to lift between 70 -120 lbs
- While performing the duties of this job, the employee is occasionally required to stand; walk; sit, stoop, kneel, crouch, and/or crawl
- The employee is regularly required to reach with hands and arms
- Clean driver’s abstract required
- Clean criminal background check required
CORE VALUES:
- Quality: products we make and sell, and the services we provide
- Unity: working together as one team
- Integrity: acting responsibly and honestly to deliver on our promises
- Caring: about our customers, each other, and the wider community
- Ambition: taking pride in all we do and striving to improve
Acorn Stairlifts Canada Inc., is an equal opportunity employer. We are committed to compliance with all applicable legislation to provide accommodations where necessary for applicants with disabilities. Please advise us at any point during our process if you require accommodation. We thank everyone for their application; however, only selected applicants will be contacted.
Job Types: Full-time, Permanent
Pay: $90,000.00-$110,000.00 per year
Benefits:
- Casual dress
- Company car
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
Application question(s):
- Are you legally entitled to work in Canada?
- Will you be able to provide a clean criminal background check and clean driver's abstract?
Experience:
- Sales: 1 year (required)
- residential installation : 2 years (required)
Work Location: On the road
