Req ID:520989
At Alstom, we build what millions depend on daily - rail transportation systems that can't afford to fail. We're more than 85,000 people worldwide creating the industry's most diverse portfolio: high-speed trains, metros, trams, maintenance services and integrated systems.
We seek a passionate Field Railway Service Technician eager to design and deliver advanced solutions for rail systems. Join dedicated teams committed to operational excellence, where your expertise will drive reliability and safety across North America's rail network.
- Providing expert hands-on support to railway projects facing operational challenges to ensure timely completion
- Performing regular and emergency maintenance on train and wayside equipment
- Facilitating the introduction of new trains into service, including installation, testing, and staff training
- Diagnosing and resolving technical issues to minimize downtime
- Maintaining detailed technical documentation for accountability and future reference
- Collaborating with diverse stakeholders to address project needs and technical requirements
- Adhering to safety regulations and organizational EHS policies
You'll work with sharp, committed teams solving complex challenges that shape the future of mobility, ensuring seamless integration of business and technology.
- Education: Associate’s degree or technical diploma in a relevant field such as Electrical Technology, Mechanical Technology, or Rail Technology. Equivalent hands-on experience may be considered in lieu of formal education.
- Experience: Minimum of 5 years of hands-on experience in railway maintenance and service, with a strong emphasis on troubleshooting and project support. (desirable)
- Technical Skills: Expertise in railway systems and equipment (train and wayside), advanced diagnostic skills, and proficiency in maintenance software tools. (desirable)
- Problem-Solving Abilities: Strong analytical and problem-solving skills essential for identifying and resolving complex technical issues.
- Proficient in Excel and Word for reports, analyses, and reliability studies
- Travel Availability: Willing and able to travel extensively across the NAM region to support various projects and maintenance needs
(2–3 weeks per month, including weekends).
- Communication: Excellent verbal and written communication skills, with the ability to convey technical information clearly and concisely.
- Team Player: Ability to work effectively within a team environment and collaborate with diverse stakeholders.
- Flexibility: Adaptability to changing project needs and schedules, with a proactive approach to tackling unforeseen challenges.
- Professional certifications in railway maintenance or related technical fields. (desirable)
- Experience with specific railway software and diagnostic tools. (desirable)
- Familiarity with NAM region railway regulations and standards. (desirable)
Reporting To: Field Railway Service Lead (Flying Doctor Lead)
- Consistent achievement of service delivery timelines and strategic maintenance goals
- Effective collaboration and leadership within field service teams
- Reduction in service defects and increased operational efficiency
- Work with industry-leading technology and contribute to Alstom's strategic vision
- Make a global impact from Toronto, connecting communities and cities
- Advance your career through continuous learning and professional development
- Perks and Benefits:
Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Work with innovative technologies and advanced diagnostic tools. Collaborate with diverse and supportive teams. Contribute to impactful and innovative railway projects. Utilise our flexible and inclusive working environment. Benefit from our investment in your development, through award-winning learning. Progress towards leadership roles or advanced technical expertise. Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).
This job posting represents an existing vacancy.
Compensation
The expected compensation for this role is $82,320 - $112,090 CAD per year, plus benefits and eligibility for an annual performance bonus. Final compensation will be based on skills, experience, and internal equity.
Use of Artificial Intelligence in Hiring
We do not use artificial intelligence in the recruiting process for this role
Interview Process & Candidate Communication
Candidates who participate in an interview for this role will be informed of the hiring decision within 45 days of their final interview date
Accessibility & Equal Opportunity
We are an equal opportunity employer and are committed to providing accommodation throughout the recruitment process. We’re committed to creating an inclusive workplace for everyone.
If you require accommodation during the hiring process, please email us at "[email protected]” while referring to the job requisition number, job title and location you applied to.
Here, progress isn't always easy but the impact is real. Because the scale is massive, the tasks are complex when the system runs, the train moves, and the city connects that feeling stays with you. And the legacy lasts.
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