Woodstock, Nb Controller Jobs – 2 Openings This Week

Shop Controller
Richwil Truck Centre - Jacksonville —Jacksonville, NB
- Full-time
- Microsoft Office
- Supervising experience
- Team management
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Shop Controller

Richwil Truck Centre - Jacksonville
Jacksonville, NB

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Job details

Full-time
3 days ago

Benefits

Paid vacation
RRSP

Skills

Computer operation
Automotive repair
Operations management
Client inquiry handling
Workplace safety policies
ADP
Process improvement
Complaint handling
Technical support
Microsoft Office
Supervising experience
Team management
Mentoring
Customer service orientation
Organizational skills
Training & development
Automotive diagnostics
Communication skills
Client interaction

Full job description

Shop Controller

Department: Service
Reports To: Service Manager

Overview

Richwil Truck Centre Ltd. is currently seeking a responsible, highly-motivated individual to join our ever-growing service department in Woodstock, and fill the new Shop Controller position.

This position provides critical support to the service manager in overseeing the service department’s efficient operations.

About

Richwil Truck Centre Ltd. is a full-service International® Truck dealership, carrying a full line-up of new International trucks, used trucks and trailers by Fontaine and Deloupe, located in Woodstock and Fredericton, NB, and proudly providing parts and service to The Maritimes since 1985.

Key Responsibilities

Assisting the Service Manager by supporting the shop foreman in daily operations and strategic planning, and developing/implementing operational policies and procedures to enhance efficiency and productivity
Assist in managing, supervising and monitoring the service team’s performance by providing guidance, training, and mentorship to enhance their skills and knowledge
Engaging with customers to better understand their concerns, service requirements, and expectations while assisting in resolving customer inquiries, complaints and issues in a timely manner to maintain customer satisfaction
Provide technical support and expertise to technicians during complex repairs or troubleshooting by collaborating with technicians to ensure accurate diagnostics, efficient repairs, and effective utilization of technical resources
Compliant with safety regulations and company policies to maintain a safe working environment for all employees. Promote adherence to safety protocols, equipment handling, and relevant industry standards within the service department

Qualifications

Excellent communication skills
Good organizational skills
Good computer skills
Dedicated to customer satisfaction
Knowledge of Microsoft Office
Experience as a diesel/automotive technician considered an asset
Previous experience in managing or supervising a team is considered an asset
Previous experience working in a service department is preferred
CDK/ADP software knowledge is considered an asset
A problem solver

Compensation

Competitive industry salary, based on experience and qualifications
Paid training opportunities
Holiday/training bonuses
Boot allowance
Paid vacation/personal days
Group health benefit plan
RRSP benefit plan

How to Apply:

Ready to join the Richwil family? Apply by submitting your resume/cover letter here, by email, or in person!
Email: [email protected]
In Person: 314 Lockhart Mill Road, Jacksonville, NB
Phone Number: 506-328-9379

We thank all those who respond. However, only those given further consideration will be notified

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