What distinguishes a career at Air Partners from the rest? It's the perfect blend of challenging assignments, captivating aviation intricacies, and a rich tapestry of accomplishments. However, above all else, it's our unwavering commitment to a shared goal and the warmth of our Air Partners family that truly sets us apart. Each member of our team plays a pivotal role in shaping our remarkable success story.
Air Partners is currently seeking a highly accomplished Flight Coordinator to join our rapidly expanding team.
A DAY IN THE LIFE OF AN AIR PARTNERS FLIGHT COORDINATOR:
-
Function as the primary point of contact for our esteemed clients, providing impeccable customer service through phone calls, emails, and face-to-face interactions.
- Meticulously craft quotes and design flight itineraries to exceed the expectations of our discerning guests.
- Precisely schedule flights and skillfully allocate flight crews, all while adhering to the stringent regulations of Transport Canada.
- Organize all corporate travel requests, encompassing but not limited to commercial flights, ground transportation, accommodations, and dining arrangements, with meticulous attention to detail.
- Coordinate the intricate web of trip logistics, including FBO arrangements, ground transportation logistics, gourmet catering, customs formalities, and precise slot timings.
- Execute the role of a lounge attendant with finesse, ensuring a seamless experience for our guests during flight arrivals and departures. This includes overseeing guest check-in, passport verification, refreshment service, and luggage assistance.
- Harness the power of various computer software programs to track flights and provide real-time updates to clients and service providers.
- Maintain comprehensive flight logs and generate post-flight invoices for our clients.
- Assume responsibility for the ELF program with diligence and precision.
- Be prepared to contribute across various shifts, encompassing mornings, days, evenings, weekends, holidays, and on-call duties, ensuring that our clients have access to our services 24/7/365.
- Fulfill additional administrative duties as required.
- Uphold an unwavering standard of excellence that impeccably represents the Take Flight Group brand.
OUR MUST-HAVES:
-
Possess the flexibility to accommodate a dynamic work schedule.
- Demonstrated proficiency through a minimum of 3 years of customer service experience.
- Exemplify mastery of the English language, both in written and oral communication.
- Showcase strong computer skills, with expertise in Microsoft Office 365.
- Possess a degree or diploma in a relevant field, such as Business Administration, Travel and Tourism, Aviation, or Hospitality Services—an asset.
- Exhibit an insatiable thirst for knowledge and an unrelenting drive for excellence.
- Be a collaborative team player who thrives under pressure, effortlessly adapting to change.
- Possess exceptional troubleshooting capabilities.
- Embrace the concept of working smarter, not harder.
- Demonstrate swift decision-making skills and adaptability.
- Exude a "take on the world" attitude.
Ready to embark on this exciting journey with us at Air Partners? Your passport to a thrilling career is just a click away!
