Job description
Are you seeking rewarding work? Do you want to add value to your community? CDRCP is currently seeking a visionary thinker that is positive and self-motivated. Come join our team of passionate difference makers.
ABOUT THE ROLE:
POSITION: Program Facilitator Support
Job type: Full-Time, Permanent
Work Hours/ Week: - 28 - 32 hours weekly (Monday – Saturday, evenings and weekends, on-site)
Available: Immediately
REPORTS TO: EarlyON Supervisor
Salary: Starting at CAD$ 25.00/ Hourly
Position Profile:
Major Deliverables:
The Program Facilitator:
- As part of the EarlyON team, the Program Facilitator Support is responsible for creating learning opportunities for in-centre, outdoors and virtual programs that reflect effective practices, facilitating developmentally responsive and interactive programs with parents/caregivers and their children up to the age of 6 years and providing relevant information and referrals to families. Is accountable to all organizational and program policies and procedures.
- The Program Facilitator Support is also responsible for providing administrative support to the Early Years team and Business Supervisor. The Administrator is responsible for planning and overseeing all office services and clerical responsibilities including staff scheduling; ordering; drafting, reviewing, and editing minutes, procedures, memos and correspondence; booking meetings and staff training; and organizing documentation and filing. This individual must demonstrate strong attention to detail and the ability to balance multiple demands simultaneously.
Job Duties:
Administrative:
- Welcoming families each visit and maintaining programs attendance records, conducting orientations with new families; providing and documenting referrals; data entry of participants and outreach efforts; responding to voicemail and e-mail messages including but not limited to Microsoft Teams/ or any other internal software’s used for communications
- Participates in the evaluation of the program
Programs:
- Participates as a member of the EarlyON staff team
- Promotes programs and services through outreach efforts, including creating social media content and posts i.e. video reels
- Facilitates in-centre, outdoor/park and on-line programs in line with health and safety guidelines
- Ensures all programs are accessible, appropriate and safe
- Engage families as unique, capable, and competent individuals
- Provides programs in a professional and efficient manner in accordance with How Does Learning Happen and family focused principles
- Engages families in early learning programs and activities
- Sets up environments/programs to reflect effective practices, and are inclusive, accessible, appropriate and safe
- Deliver consistent, intentional (responsive, inquiry-based) programs that support learning in all areas of development (social, emotional, communication, language and literacy, cognitive and physical) based on effective practice (child development, brain development, attachment, self-regulation)
- Interacts with children and their parents/caregivers during play and inquiry based learning
- Models appropriate child/adult interactions
- Engages parents/caregivers in discussions regarding their child’s development and learning
- Communicate purpose and learning opportunities of activities with parents/caregivers related to child development, play and inquiry based learning
- Utilize a variety of strategies to support parents/caregivers as their child’s first teacher: modeling, active listening, observing, inquiry, demonstrating and guiding
- Provide strategies to the parent for use at home and the centre
- Facilitates parent discussions and workshops and provides child minding
- Provides families/caregivers with information based on all aspects of childhood questions and concerns through evidence-based, relevant and current resources
- Supports families/caregivers by providing agency referrals and contact information
- Undertakes necessary housekeeping duties such as cleaning and disinfecting toys, washing equipment, laundry and preparation of snacks
- Ensures physical site, equipment and supplies are available and maintained properly
Partners/Outreach:
- Develops and maintains active and effective communication and information networks within the community
- Work with community partners to develop appropriate and responsive programming
- Welcomes and engages partners to enhance service for families
- Mentors students and volunteers
- Promotes programs and services in the community
Skill Building:
- Attends staff meetings and professional learning opportunities
Knowledge Management, Skills and Abilities
- Visionary thinker
- Exercising effective practices in outreach, communications and marketing efforts
- Broad knowledge in early learning, child development and family supports
- Committed to excellence in community capacity building and family practices
- Sound knowledge of all relevant legislation including standards, policies, procedures and guidelines
- Excellent oral and written communication and presentation skills to represent the interests of CDRCP both internally and externally
- Strong facilitation skills of adults with children, through play, programs and discussions
- Strong analytical, problem solving, negotiation, conflict resolution and organizational skills in order to effectively address needs
- Sound technical, and communications skills
- Respect confidentiality
Accountability
- Participate in service planning, support team members, comply with standards, CDRCP policies and procedures and College of ECE Code of Ethics and Standards of Practice
- Maintains effective health and safety practices, role models effective practices and adheres to policies and procedures, maintains all health and safety standards, including but not limited to the infectious disease directives and procedures, sanitation of work stations and common areas in the office as per protocols
Physical Effort/Environment:
- With supporting the team, the incumbent would engage with families in person outdoors, in center and virtually
- When in person the incumbent would be on the floor at sites with families, organizes and cleans the materials and environment, and moves and lifts learning materials and boxes
- Being with families, there is exposure to many people coming and going and children’s noises
- The incumbent will be expected to travel across all the territory that CDRCP covers and to travel outside Peel to complete some job responsibilities
- The ability to drive and move frequently from one location to another is required
- This position includes physical demands, including lifting, bending, setting up learning environment and moving learning materials, tables and chairs
- Assembles learning materials and as needed
- Works with interruptions during busy centre and outdoor programs
- The position requires effective use of current technology, a computer and other standard office equipment
- Some programs may be offered virtually, therefore incumbent facilitate programs online with camera on, following effective practices
- The incumbent may be required to work remotely, and should maintain working standards in line with all relevant policies or procedures issued by CDRCP
- The need to multi task a number of shifting priorities and the need to achieve the best possible outcomes in short time frames
- There may also be exposure to various weather conditions with outdoor programs
- Maintain all work standards and support staff with regards to environment regardless of work site and/or virtual platforms accessed in a given shift
- Required to follow guidelines and directives regarding infectious disease control
- The incumbent is required to maintain all health and safety standards within the workplace, including but not limited to adequate sanitation of work stations and common areas in the office
- Must abide by the Occupational Health & Safety rules & regulations: Region of Peel Public Health Guidelines and directives and CDRCP policies and procedures
Problem Solving/Decision Making:
- The incumbent works under the direction of the EarlyON Supervisor, Manager and CEO
- Complexity of the decision-making considered within the context of balancing being responsive to the current and emerging community needs, engaging key partners and managing outreach plan, trends and research
- The incumbent will deal tactfully and effectively with the public and community agencies and maintain good public relations
- Maintain cooperative working relationships with other staff, students and volunteers
Early Years Manager Support
- Create and maintain staff files including coordination of all documentation and signing off orientation documentation
- Maintain confidential staff records including benefits summaries, staff record changes in collaboration with the Early Years Manager
- Create staff schedule in line with staff contracts
- Develop, maintain, and organize the Early Years filing system
- Review and prepare all documents, reports and other correspondence materials for the Early Years Manager and team
- Responding to general inquires and forwarding enquires to appropriate departments
- Share relevant documents and resources through internal communication portal
- Maintain lists of Early Years Committees and their Terms of Reference
- Plan and coordinate meetings and correspondence for the Early Years Manager and team, including booking and confirming meeting space, set up for meetings and receive confirmations or regrets
- Primary contact for staff training and coordination of training
- Coordinate EarlyON partner visits
- Maintain inventory of program, office and marketing supplies by placing orders in line with budget
- Maintain records for invoices by coding and submitting to Finance Manager
- Administer petty cash, including preparation, approval, and distribution
- Approves timesheets of EarlyON team via Payworks for payroll
- Maintain a high level of confidentiality and professionalism in all interactions
- Other duties, relevant to the position, shall be assigned as required
Business Supervisor Support
- Manage EarlyON systems including phones, fax, scanner, photocopiers, TTY, mail, priority post, packages, courier services, building access, and orientation of outside presenters
- Coordinate EarlyON sites security, including assignment of keys and alarm codes for approved personnel
- Coordinate storage both onsite and offsite for EarlyON sites including archive and recycling/ destruction of materials no longer needed
- Manage business and general inquiries
- Ensure the office facilities are in compliance with regulations, such as local fire codes, Accessibility for Ontarians with Disabilities Act, and other legislation
- Participate on the Health and Safety Committee and any other relevant community committee
- Adhere to all policies and follow established procedures
- Work collaboratively with Business Supervisor to support consistencies and efficiencies across CDRCP programs in line with CDRCP contracts; service descriptions and Strategic Plan
- Provide back up to Supervisor as needed
Knowledge, Skills and Abilities:
- Excellent oral and written communication and presentation skills to represent the interests of CDRCP both internally and externally
- Strong analytical, problem solving, negotiation, conflict resolution and organizational skills in order to effectively assess needs, develop proposals, and reports, as well as working with staff teams
- Strong technical skills and working knowledge of social media, MS Office and other software
Accountability:
- The Early Years Administrator supports the Early Years Manager and Business Supervisor through prioritizing tasks, creating a coordinated and cohesive approach to site management and operation, staff scheduling and budgeting
- The Early Years Administrator cascades information to the Early Years Manager and appropriate personnel as relevant
- The Early Years Administrator supports the Supervisors through administrative tasks and ensuring working order of the facilities
Sensory Attention/Stress
- This role requires effective use of current technology, a computer and other standard office equipment. The ability to drive and move frequently from one location to another as required. Stress may result from shifting deadlines and the need to remain proactive to ensure situations achieve the best possible outcomes.
Problem Solving/Decision Making:
- The Early Years Administrator works under the direction of the Early Years Manager in collaboration with the Business Supervisor. There is a very moderate level of independence to lead and operate within relevant legislation, provincial, municipal and agency policies, standards, procedures and guidelines.
- Complexity of the decision-making should be considered within the context of balancing strategic priorities, changing community needs, project risk-management planning and cost benefit analysis.
Qualifications:
- Post-secondary education in Early Childhood Education (ECE) and registered with the College of ECE’s in good standing
- Knowledge of child development and community resources
- Knowledge and experience of video conferencing technologies
- Knowledge and experience in parent education an asset
- Minimal 1year experience working directly with families and children birth-6 years
- Excellent organizational skills, computer, customer service, interpersonal skills and ability to handle a wide range of responsibilities at the same time through effective prioritizing and time management skills
- Multi-cultural sensitivity including ability to communicate in a culturally appropriate manner
- Skilled at collaboration while working remotely
- Ability to work flexible working hours
- Ability to work independently and in a team environment
- Ability to speak languages known in the community would be an asset
- Current 1st Aid & CPR Certificate
- Possess up to date immunization record as required by Child Care and Early Years Act
- Good communication skills and strong interpersonal skills.
- Excellent organizational skills and ability to handle a range of responsibilities at the same time through effective prioritizing and time management skills
- Excellent communications, problem solving skills, time management and organizational skills
- Possesses strong technological skills including Social Media; proficient use of various office based software including Microsoft Office
- Acceptable Criminal Reference Check Possession of a valid Driver’s License, and a safe driving record and access to independent transportation
Job responsibilities are subject to change under the direction or assignment of the CEO.
Job Type: Full-time
Pay: From $25.00 per hour
Expected hours: 28 – 32 per week
Benefits:
- Dental care
- Extended health care
- Paid time off
- RRSP match
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Application question(s):
- Are you able to produce a valid Criminal Reference Check?
- Do you have a Valid Driver’s License with a safe driving record and access to independent transportation?
- Will you be able to reliably commute or relocate to the job location for this job?
- Do you have a minimum 1 year experience working directly with families and children birth-6 years ?
- Do you have the knowledge and working experience of multi-cultural sensitivity including ability to communicate in a culturally appropriate manner?
- Do you have a current First Aid and CPR Certificate along with up-to-date immunization record?
- Do you have knowledge of child development and community resources?
- Do you have knowledge and experience of video conferencing technologies?
- Do you have knowledge and experience in parent education?
Education:
- Bachelor's Degree (preferred)
Experience:
- related work: 1 year (preferred)
Licence/Certification:
Willingness to travel:
Work Location: In person
