25 Best account resolution specialist jobs in markham, on (Hiring Now!)

Analyst, Technical
Ontario Health —Toronto, ON
Knowledge of O365 license assignment. The Specialist, IT Operations Technical will aid in the continued evolution of the infrastructure hardware and software…
Billing Specialist
Underwriting Solutions —Markham, ON
Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.
Quick apply
Microsoft Licensing Specialist
Compugen Inc —Canada
Vous agirez en tant qu'expert en la matière, consultant et négociateur, en veillant à ce que nos clients reçoivent le meilleur service et les solutions les plus…
$60,000–$80,000 a year
180 Account Manager - Technology Recruitment
Michael Page CA —Toronto, ON
Health/Dental/Vision insurance on first day of employment. RRSP on first day of employment. Responsible for all client communications, conflict resolution and…
11d
Accounts Payable Specialist
J.D. Barnes Limited —Markham, ON
The Accounts Payable Specialist is responsible for the full cycle of Accounts Payable including processing invoices of assigned vendors, making payments,…
Asset Recovery Specialist - Permanent
LRO Staffing —North York, ON
Respond to all incoming calls in assigned queues, maintaining performance standards. This role involves communication with customers, skip tracing, asset…
Lead Generation Specialist
Ascend Fundraising Solutions —Toronto, ON
Education:* Bachelor’s degree in business administration or a related field preferred. Develop and execute email and LinkedIn outbound cadences to engage…
From $60,000 a year
Quick apply
9d
Bilingual Resolution Specialist
First National Financial —Toronto, ON
Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program. Set up of arrears settlement payments.
Quick apply
12d
Resolution Specialist--Bilingual
First National Financial —Toronto, ON
Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program. Set up of arrears settlement payments.
Quick apply
12d
Contract Specialist – Markham, Ontario, Canada (hybrid role)
Johnson & Johnson —Markham, ON
Paralegal degree/certification is required. Address contract related inquiries from external customers (RFQs, pricing inquiry etc.), and issue resolution,…
3d
Client Optimization Specialist- Bilingual French
Indeed —Toronto, ON
Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters,…
$52,000–$71,000 a year
Quick apply
11d
Client Support Specialist
AutoTrader.ca —Greater Toronto Area, ON
The role may provide, or act as liaison for other staff who provide, customer support, technical support, support for adding or setting up products, planning…
Quick apply
Payroll Specialist
Bulk Barn —Aurora, ON
Apply your knowledge of Canadian payroll practices, laws and regulations in order to provide professional guidance, interpret legislative requirements, develop…
Quick apply
Customer Service Specialist
AutoTrader.ca —Greater Toronto Area, ON
The role may provide, or act as liaison for other staff who provide, customer support, technical support, support for adding or setting up products, planning…
Quick apply
Specialist II, Customer Demand Planning (18 Month Contract)
Samsung Electronics Canada —Mississauga, ON
The Specialist will be responsible for demand planning through trend analysis, gap analysis, predictive modeling, analysis of historical sales performance,…
Quick apply
3d
Sales Support Specialist
Levata —Markham, ON
Examines order entry, purchase requests and orders for Web orders to ensure accuracy and process order entry, requests within the OCR ERP system.
$40,000–$45,000 a year
Specialist, Digital Implementation
Ontario Health —Mississauga, ON
Maintain information exchange and collaboration with the Regional and Provincial Change Management/Digital Implementation teams to ensure local referral…
3d
Fraud & Identity Application Specialist
Equifax —Toronto, ON
Stay current with the latest fraud trends and provide those insights back to their clients; present at industry events as a fraud subject matter expert,…
Contracting Specialist
THE EMPIRE LIFE INS. CO —North York, ON
Facilitating and processing client changes, contracts, and transfers within Apexa (eg. override change, bank change, address change, license and E & O updates).
Quick apply
Customer Relation Specialist
DHL —Mississauga, ON
Execute, manage and update orders received via the system including special and non-assigned orders. Understand customer and key stakeholders interests and…
6d
Customer Sales and Service Specialist
Beanfield Technologies Inc. —Toronto, ON
The Customer Sales and Service Specialist reports the Manager of Customer Experience and is responsible for handling inbound calls from potential customers,…
Quick apply
Health Human Resources Specialist
Lifetimes Living Ltd. Partnership —Markham, ON
Support all HHR matters including interpretation of HR policies and procedures, employment legislation, compensation, performance management, leadership…
Quick apply
2d
Reconciliations Specialist - Toronto, ON
Finance, Procurement, Legal, Privacy —Toronto, ON
Giving Back: Proud Corporate Social Responsibility program supporting nominated charities through volunteering and fundraising. Generous paid time off policy.
$60,000 a year
AR Coordinator (Collections Specialist)
Dye & Durham —Toronto, ON
Sorting and posting incoming customer cheques, preparing daily cash reports, posting credit memos, assisting with client dispute resolution and, processing…
4d
Senior Specialist, Custody Services
CIBC Mellon —Toronto, ON
Perform daily critical control functions by validating client and investment manager authorized signatures, verify security transactions, authorize cash…
Quick apply
5d

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Analyst, Technical

Ontario Health Toronto, ON

Apply Now

Job details

Full-time

Benefits

Wellness program
Dental care
Vision care

Skills

French
ITIL Certification
Azure
Remedy
Software deployment
Enterprise architecture
Case management
College diploma
Business
Active Directory
Intune

Full job description

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

Fully paid medical, dental and vision coverage from your first day
a health care spending account
a premium defined benefit pension plan
three personal days and two float days annually
three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years
career development opportunities
a collaborative values-based team culture
a wellness program
a hybrid working model
participation in
Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

The Specialist, IT Operations Technical will aid in the continued evolution of the infrastructure hardware and software ensuring supportability, scalability, robustness, and performance within Ontario Health’s state of the art infrastructure. The incumbent will act as a member of the team across varied technologies providing software and hardware life cycle management. This role is responsible for providing 7 x 24 operational support in a highly available, critical, and secure environment. This position interacts with stakeholders and technical teams to maintain a mission critical infrastructure.

Here is what you will be doing:

Triages and route tickets to other technical resources or to the appropriate OH (Ontario Health) support Teams.
Collaborates with peers and other technical and product teams to resolve issues and problems.
Creates and manages support tickets and ensures tickets are processed within defined service levels.
Provides feedback to peers and leaders on any process improvement opportunities.
Responsible for service quality for their contributions for assigned work.
Works with a low level of autonomy, following set objectives and support scenarios but proactively actioning and resolving issues with minimal supervision.
Makes decisions that have limited/moderate impact.

Here is what you will need to be successful:

Education and Experience

College diploma or recognized equivalent.
1 – 3 years of experience in product/service/technology/health care domain(s). Previous Tier 1 experience is preferred.
Knowledge of Ontario Health IT systems, disciplines such as Business practices, applications, infrastructure, Privacy and/or Security.
Knowledge of service management frameworks such as ITIL.
Knowledge of administration tools such as O365 suite.
Strong knowledge of workflow tools such as BMC Remedy or other case management and ticketing systems.
ITIL certification V3 / V4 Foundation is preferred.
Good understanding of tools and techniques for managing changes, incidents, and problems (BMC Remedy or another similar tool).
General Knowledge of any or all of the disciplines such as: Corporate technologies, including Active Directory, desktop/virtual desktop, mobile, social, enterprise mail, information assurance (e.g. archiving), enterprise architecture principles and management.
Knowledge of organizational processes and business models.

Knowledge and Skills

Analytical and problem-solving skills to troubleshoot issues applying standard processes, identify and diagnose issues and problems, identify/recommend process improvement opportunities.
Communications skills, both orally and in writing, to communicate with internal business stakeholders and technical staff to resolve technical issues, interact with customers in a service-centric manner.
Ability to troubleshoot/triage using a variety of tools and techniques for anticipating, recognizing, and resolving technical (hardware, software, network and operational) problems.
Knowledge of Azure device enrollment
Knowledge of Intune software deployment and asset management
Knowledge of Autopilot deployment process
Knowledge of O365 license assignment
Knowledge of O365 user administration
Knowledge of O365 mailbox sharing setup
Ability to apply IT privacy and security standards, principles, and regulations applicable to day operations specific to role.
Ability to provide initial review, resolution, or triage of first level IT support requests and incidents; identify and diagnose issues and problems.
Ability to work on, prioritize and deliver work items according to agreed-upon timelines amidst constantly changing priorities.
Ability to provide Tier 1 level of support (request fulfillment and incident troubleshooting) to system administration, access management and user provisioning for desktop suite and custom applications developed by the enterprise.
Ability to work directly with end users in a professional, customer service-centric manner to fulfill requests and troubleshooting issues.
Ability to meet service level targets.
Ability to work with a low level of autonomy, following set objectives and support scenarios but proactively actioning and resolving issues with minimal supervision.
Ability to make decisions where resulted have limited impact.
Capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically within product/project team.

#OH-IND-DIG
#LI- SR1
#LI-hybrid

Location: Ontario (currently hybrid; subject to change)
All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Employment Type:

Permanent Full time

Contract Length:

N/A

Salary Band:

Band 3

External Application Deadline Date:

December 13, 2024

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.

Ontario Health is an accessible employer and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please

and a member of the team will connect with you within 48 hours.

Apply Now

account resolution specialist jobs in markham, on

Analyst, Technical

Billing Specialist

Microsoft Licensing Specialist

180 Account Manager - Technology Recruitment

Accounts Payable Specialist

Asset Recovery Specialist - Permanent

Lead Generation Specialist

Bilingual Resolution Specialist

Resolution Specialist--Bilingual

Contract Specialist – Markham, Ontario, Canada (hybrid role)

Client Optimization Specialist- Bilingual French

Client Support Specialist

Payroll Specialist

Customer Service Specialist

Specialist II, Customer Demand Planning (18 Month Contract)

Sales Support Specialist

Specialist, Digital Implementation

Fraud & Identity Application Specialist

Contracting Specialist

Customer Relation Specialist

Customer Sales and Service Specialist

Health Human Resources Specialist

Reconciliations Specialist - Toronto, ON

AR Coordinator (Collections Specialist)

Senior Specialist, Custody Services

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