25 Best account resolution specialist jobs in markham, on (Hiring Now!)

Microsoft Licensing Specialist
Compugen Inc —Canada
Vous agirez en tant qu'expert en la matière, consultant et négociateur, en veillant à ce que nos clients reçoivent le meilleur service et les solutions les plus…
$60,000–$80,000 a year
Client Support Specialist
AutoTrader.ca —Greater Toronto Area, ON
The role may provide, or act as liaison for other staff who provide, customer support, technical support, support for adding or setting up products, planning…
Quick apply
Customer Service Specialist
AutoTrader.ca —Greater Toronto Area, ON
The role may provide, or act as liaison for other staff who provide, customer support, technical support, support for adding or setting up products, planning…
Quick apply
Manager, Complaint Services (Patient Ombudsman)
Ontario Health —Toronto, ON
Collaborates with the leadership team to develop and implement strategic organizational goals and operational plans, providing research, input and insights into…
13d
Analyst, Technical
Ontario Health —Toronto, ON
Knowledge of O365 license assignment. The Specialist, IT Operations Technical will aid in the continued evolution of the infrastructure hardware and software…
11d
Accounting and Payroll Specialist
Metric Contracting Services Corporation —Brampton, ON
Bachelor's degree or diploma in Accounting, Finance, or Business Administration, and Payroll Compliance Professional (PCP) designation, CPA designation or…
From $80,000 a year
Quick apply
8h
Lead Generation Specialist
Ascend Fundraising Solutions —Toronto, ON
Education:* Bachelor’s degree in business administration or a related field preferred. Develop and execute email and LinkedIn outbound cadences to engage…
From $60,000 a year
Quick apply
3d
Billing Specialist
Underwriting Solutions —Markham, ON
Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.
Quick apply
IT Specialist Level 1
Canadian Mental Health Association- Peel Branch —Brampton, ON
Ongoing professional development plus $250 annual funding for continuing education and certifications. Reporting to the Associate Director of Information…
$55,063.80–$65,552.15 a year
Quick apply
4d
Collections and Application Specialist (Canada) - Hybrid
Trimark Sportswear Group —Richmond Hill, ON
Performs daily phone calls and follow-ups to customers regarding the status of deposits and prepayments on pending orders to ensure ship dates are not missed.
Quick apply
11d
Payroll Specialist
Bulk Barn —Aurora, ON
Apply your knowledge of Canadian payroll practices, laws and regulations in order to provide professional guidance, interpret legislative requirements, develop…
Quick apply
Sales Support Specialist
Levata —Markham, ON
Examines order entry, purchase requests and orders for Web orders to ensure accuracy and process order entry, requests within the OCR ERP system.
$40,000–$45,000 a year
Complaints Management Specialist
HomeEquity Bank —Toronto, ON
Report suspicious informational/request trends from customers to supervisor. Advanced verbal, written and interpersonal communication skills to effectively…
Quick apply
Senior Specialist, Custody Services
CIBC Mellon —Toronto, ON
Perform daily critical control functions by validating client and investment manager authorized signatures, verify security transactions, authorize cash…
Quick apply
9h
Client Optimization Specialist- Bilingual French
Indeed —Toronto, ON
Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters,…
$52,000–$71,000 a year
Quick apply
6d
Fraud & Identity Application Specialist
Equifax —Toronto, ON
Stay current with the latest fraud trends and provide those insights back to their clients; present at industry events as a fraud subject matter expert,…
11d
Contracting Specialist
THE EMPIRE LIFE INS. CO —North York, ON
Facilitating and processing client changes, contracts, and transfers within Apexa (eg. override change, bank change, address change, license and E & O updates).
Quick apply
Customer Sales and Service Specialist
Beanfield Technologies Inc. —Toronto, ON
The Customer Sales and Service Specialist reports the Manager of Customer Experience and is responsible for handling inbound calls from potential customers,…
Quick apply
Reconciliations Specialist - Toronto, ON
Finance, Procurement, Legal, Privacy —Toronto, ON
Giving Back: Proud Corporate Social Responsibility program supporting nominated charities through volunteering and fundraising. Generous paid time off policy.
$60,000 a year
Accountants Receivable / Payable Specialist
HSB Canada —Toronto, ON
Under the direction of the Manager Liquidity and Reporting, the Accounts Receivable / Payable Specialist is responsible for managing the Accounts Receivable for…
Board Specialist
Healthcare of Ontario Pension Plan (HOOPP) —Toronto, ON
Post-secondary college diploma or university degree in a related discipline (e.g. legal assistant or law clerk), and/or Governance Professionals of Canada…
Collections Specialist
Next Supply —Vaughan, ON
We're eager to welcome candidates who believe in excellent service and in being involved with their co-workers, customers, and the community.
Quick apply
1d
Deductions Specialist
Give and Go Foods —Toronto, ON
The Deductions/Accounts Receivable Associate will be responsible for processing accounts receivable cash receipts, processing customer deductions, monitor…
Client Solutions Specialist
Bond Brand Loyalty Inc —Toronto, ON
A post-secondary degree or diploma in Business, Marketing, Business Administration, Communications, or a related field. A Day in the Life:
Quick apply
French Bilingual Account Specialist
JPMorganChase —Toronto, ON
You will provide phone support offering resolutions to payment processing, technical troubleshooting, and addressing general inquiries.
11d

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Microsoft Licensing Specialist

Compugen Inc Canada

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Job details

Skills

Serving
MCP
Microsoft Publisher
Research
Analysis skills
Organizational skills
Communication skills
Negotiation
Time management

Full job description

Job Title

Microsoft Licensing Specialist

Vacancy No

VN7387

Company Name

Compugen Inc

Work Location

Any location Canada

Base Pay Range

$60000-$80000 Annually *range is not inclusive of variable compensation (if applicable).

Job Details

Position: Microsoft Licensing Specialist

Location: <<<Remote>>>

About Compugen

Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture

We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview:

As a Microsoft Licensing Specialist (LS), you will play a crucial role in supporting our Sales team and customers with their Microsoft software licensing needs. You will serve as a subject matter expert, consultant, and negotiator, ensuring that our customers receive the best possible service and solutions for their licensing requirements. Your expertise will help guide customers through their Microsoft licensing journey, from initial inquiries to complex sales opportunities.

Key Responsibilities:

Microsoft Volume Licensing Management: Focus on managing Microsoft Volume Licensing opportunities, including Net New, Upgrade, and Renewal opportunities.
Customer Relationship Management: Oversee day-to-day interactions with both existing customers and new business prospects, providing exceptional service and support.
Complex Licensing Support: Assist and support team members and customers on complex licensing sales opportunities, addressing inquiries, and resolving issues related to license provisioning and activation.
Quote and Proposal Management: Analyze, create, and deliver licensing quotes and proposals to customers in a timely and effective manner.
Reporting and Deliverables: Manage and prepare reports for upcoming customer quarterly meetings, license reservations, renewals, and true-ups.
Profitability Analysis: Determine and evaluate the profitability of licensing opportunities.
Industry Knowledge: Stay up-to-date with current Microsoft publisher programs, offerings, and certifications to ensure accurate and relevant support.
Business Growth: Engage in activities that contribute to the continual growth of Compugen’s software business practice.

Skills & Qualifications:

3-5 years of experience with Microsoft Licensing programs.
Deep understanding of Microsoft products, programs & services.
Microsoft MCP licensing certifications required.
Strong analytical abilities to troubleshoot and resolve complex licensing issues.
Excellent time management and organizational skills to handle multiple tasks efficiently.
Ability to service customer accounts with high quality, timeliness, and professionalism.
Proven experience solving complex customer problems and recommending effective solutions.
Strong verbal and written communication skills for clear and effective interaction with customers and team members.
Ability to work well in a team environment, facilitating collaboration and knowledge sharing.
Capacity to conduct thorough research and exercise good business judgment.

What Compugen Offers You:

Exciting, fast-paced challenging work environment
A culture where authenticity and diversity are valued
Professional development
Participation in Women in Technology Network
Opportunities to give back to our local communities
Collaborative supportive team members
Remote work/hybrid work options
Work/life flexibility

Equity Statement

At Compugen, we're committed to diversity, equity and inclusion, actively recruiting from all groups. We provide accommodation upon request to all applicants during the recruitment process. At Compugen, we believe that everyone deserves a seat at the table. If you require an accommodation, our People & Culture representative will work with you to meet your needs.

Découvrez Compugen

Compugen est le plus grand allié technologique privé au Canada. Nous croyons que pour innover nos industries, transformer nos entreprises, connecter nos communautés et provoquer de réels changements, nous devons voir plus grand, élargir notre portée et agir avec plus d'audace. Grâce à notre expertise, notre curiosité et notre approche collaborative, nous aidons les organisations à créer et offrir des expériences numériques réfléchies et mémorables. Pour nous, c’est ce que ça veut dire de s'appuyer sur la technologie tout en restant centré sur l'humain.
Aider les organisations à imaginer et réaliser de nouvelles possibilités, ce n’est pas juste un slogan pour nous — c’est ce qui guide notre quotidien. Nous croyons foncièrement que la technologie est le conduit, mais les gens sont les points de connexion qui rendent la magie possible!

Notre culture

Notre culture priorise le bien-être humain et s’investit dans votre potentiel. Nous sommes non seulement dédiés à nos objectifs d’entreprise, mais aussi à vos objectifs professionnels.
Si vous avez une curiosité inlassable, un désir de faire une différence et un esprit fondamentalement collaboratif, vous êtes au bon endroit.

Survol du rôle:

En tant que spécialiste des licences Microsoft (LS), vous jouerez un rôle crucial en soutenant notre équipe de vente et nos clients dans leurs besoins en matière de licences logicielles Microsoft. Vous agirez en tant qu'expert en la matière, consultant et négociateur, en veillant à ce que nos clients reçoivent le meilleur service et les solutions les plus adaptées à leurs exigences en matière de licences. Votre expertise aidera à guider les clients tout au long de leur parcours de licences Microsoft, des premières demandes jusqu'aux opportunités de vente complexes.

Responsabilités clés:

Gestion des licences en volume Microsoft: Se concentrer sur la gestion des opportunités de licences en volume Microsoft, y compris les nouvelles acquisitions, les mises à niveau et les renouvellements.
Gestion des relations clients: Superviser les interactions quotidiennes avec les clients existants et les nouveaux prospects commerciaux, en fournissant un service et un support exceptionnels.
Support pour les licences complexes: Assister et soutenir les membres de l'équipe ainsi que les clients dans les opportunités de vente de licences complexes, en répondant aux questions et en résolvant les problèmes liés à la fourniture et à l'activation des licences.
Gestion des devis et propositions : Analyser, créer et livrer des devis et des propositions de licences aux clients de manière rapide et efficace.
Rapports et livrables : Gérer et préparer des rapports pour les réunions trimestrielles à venir avec les clients, les réservations de licences, les renouvellements et les régularisations.
Analyse de rentabilité : Déterminer et évaluer la rentabilité des opportunités de licences.
Connaissance du secteur : Se tenir à jour des programmes, offres et certifications actuels de l'éditeur Microsoft afin de garantir un support précis et pertinent.
Croissance de l'entreprise : Participer à des activités qui contribuent à la croissance continue de la pratique logicielle de Compugen.

Compétences et qualifications:

3 à 5 ans d'expérience avec les programmes de licences Microsoft.
Compréhension approfondie des produits, programmes et services Microsoft.
Certifications en licences Microsoft MCP requises.
Solides capacités d'analyse pour résoudre des problèmes complexes liés aux licences.
Excellentes compétences en gestion du temps et en organisation pour gérer plusieurs tâches de manière efficace.
Capacité à fournir un service de haute qualité aux clients, avec rapidité et professionnalisme.
Expérience avérée dans la résolution de problèmes complexes des clients et la recommandation de solutions efficaces.
Excellentes compétences en communication orale et écrite pour interagir clairement et efficacement avec les clients et les membres de l'équipe.
Capacité à bien travailler en équipe, facilitant la collaboration et le partage de connaissances.
Aptitude à mener des recherches approfondies et à faire preuve de bon sens des affaires.

Ce qu’offre Compugen:

Un environnement de travail excitant et rapide qui vous met au défi
Une culture où l’authenticité et la diversité sont célébrées
Des opportunités de développement professionnel
L’opportunité de vous joindre au réseau Women in Technology
Des opportunités de vous impliquer dans vos communautés
Des collègues à l’esprit collaboratif qui sont prêts à vous soutenir
Des options de travail hybrides ou à distance, selon votre rôle
Une belle flexibilité dans votre équilibre vie/travail

Déclaration d’équité

Chez Compugen, nous sommes dévoués à la diversité, l’équité et l’inclusion, et recrutons activement des gens de tous les groupes. Nous offrons des accommodements sur demande durant le processus de recrutement. Nous croyons que chaque personne mérite sa place à la table. Si vous nécessitez un accommodement, un représentant de l’équipe des ressources humaines travaillera avec vous pour répondre à vos besoins.

#LI-SB1

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