9 Best bilingual customer service associate jobs in barrie, on (Hiring Now!)

Bilingual Customer Service Coordinator
Bulk Barn —Aurora, ON
Field and respond to customer service inquiries and complaints received via Bulk Barn website, social media, telephone, store incident reports or letter mail.
Pay information not provided
Quick apply
Bilingual Customer Service Representative - French/English (15185)
Bill Gosling Outsourcing —Barrie, ON
Respond to customers on all inbound/outbound calls. Give customers information about products and services. Help customers with their questions and complaints.
From $21 an hour
Quick apply
Bilingual Customer Service Representative (English/French)
Snap-on Tools of Canada Co. —Newmarket, ON
The overall responsibilities of the position include: ensuring that all customer issues and marketing requests are resolved and expedited in a timely manner,…
$50,000–$55,000 a year
Quick apply
Customer Service Representative
UNIGLASS PLUS ZIEBART —Ramara, ON
Answer incoming customer calls and emails promptly and professionally. Assist customers with product information, pricing, and availability.
Pay information not provided
Quick apply
2d
Customer Service Representative
Copart —Oro-Medonte, ON
Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience.
Pay information not provided
Quick apply
Représentant bilingue du centre d'appels (français/anglais) - Bilingual Customer Service Representative (VC)
Bill Gosling Outsourcing —Barrie, ON
Respond to customers on all inbound/outbound calls. Give customers information about products and services. Help customers with their questions and complaints.
From $21 an hour
French Bilingual Customer Service Representative
Spectra Aluminum Products Ltd. —Bradford West Gwillimbury, ON
The ideal candidate must be committed to delivering superior customer service, have excellent telephone skills and have the ability to develop and maintain…
Pay information not provided
Quick apply
1d
Insurance Customer Service Representative
Dumitru Pitu - Desjardins Insurance Agent —Aurora, ON
Property & Casualty license or LLQP (or both), or ability to obtain. Diploma or degree in business, finance, or related field is preferred.
Pay information not provided
Quick apply
Customer Service Agent 3- Newmarket- Part Time - Perm - Non -Bilingual
Serco North America —Newmarket, ON
Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying…
Pay information not provided

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Bilingual Customer Service Coordinator

Bulk Barn Aurora, ON

Quick apply

Job details

Full-time

Skills

Bilingual
French
Microsoft Excel
Customer service
Post-secondary education
Microsoft Office
Business
Communication skills

Full job description

About Us
Established in 1982, Bulk Barn is Canada's largest bulk food retailer with close to 300 stores and growing! The key to our success is progressive thinking, detailed/ methodical planning and flawless execution by passionate people across our organization. We strive to foster a balanced and flexible culture that benefits both our customers and employees.

Our Values:

High Standards
Passionate
Committed
Exciting and Fun
Supportive
Customer Oriented

What We Offer
In addition to a competitive compensation program and employer-paid benefits, we also include:

32-hour flexible work-week program currently being tested
Use of top-tier on-site fitness facility at our Corporate Head Office free of charge to employees

ABOUT THE ROLE

This position is responsible for providing and promoting excellent customer service to customers while resolving and responding to inquiries or complaints. This position is also responsible for preparing monthly and ad hoc Customer Service Reports for the Store Operations and Executive Management Teams.

Duties and Responsibilities

Customer Focus
Field and respond to customer service inquiries and complaints received via Bulk Barn website, social media, telephone, store incident reports or letter mail.
Liaise with Merchandising, Store Operations, Marketing, HR, IT and the Manager, Customer Service to gather information and resolve issues.
Provide excellent customer service with a strong focus on satisfaction and professionalism.
Communication
Communicate effectively and efficiently with customers and corporate staff.
Communications are to be professional, accurate, clear, concise, timely, thorough and proactive.
Project/Task Management
Enter all complaints into an extensive excel-based reporting system, which tracks and analyses the complaints on a monthly and year-to-date basis.
Prepare and distribute the reports arising out of the excel-based reporting system (both the regular monthly report and any ad hoc reports, as required by the business).
Process design changes to the excel-based reporting system and related reports from time to time, as required.
Relay feedback from customers to appropriate departments.
Prepare gift card requisitions and accompanying letters for customers, as required.
Facilitate refunds or exchanges at store level, as required.
Update procedure documents and FAQ as required.
Detail Orientation
Ensure that all communications sent to internal and external customers are detailed, accurate and in compliance with Company Operating Standards.
Ensure log and reports are accurate and up to date.
Accountability
Ensure that all customer service issues are resolved in a timely and accurate manner.
Promote and work to maintain workplace wellness, health and safety, through active compliance with all workplace health and safety policies and procedures.
Any other duties, as required.

Education & Skills

Fluent in French both oral and written
Post-Secondary Education in Business, Administration, Communications or related field
3-5 years’ experience working in a fast-paced customer service role
Intermediate knowledge of Microsoft Office
Advanced communication skills, both oral and written
1 year experience working under pressure, multi-tasking in a deadline-driven environment
1 year experience using various Social Media outlets for business purposes

Bulk Barn Foods Limited is an equal opportunity employer that values diversity in the workplace. Accommodation is available in accordance with the AODA, if requested.

Only those candidates who are selected for an interview will be contacted. No telephone calls please.

Quick apply

bilingual customer service associate jobs in barrie, on

Bilingual Customer Service Coordinator

Bilingual Customer Service Representative - French/English (15185)

Bilingual Customer Service Representative (English/French)

Customer Service Representative

Customer Service Representative

Représentant bilingue du centre d'appels (français/anglais) - Bilingual Customer Service Representative (VC)

French Bilingual Customer Service Representative

Insurance Customer Service Representative

Customer Service Agent 3- Newmarket- Part Time - Perm - Non -Bilingual

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