25 Best customer service/sales representative jobs (Hiring Now!)

Remote Customer Service Representative (Alberta)
The Sydney Call Centre —Edmonton, AB
We are seeking customer service representatives to support our inbound customer service, sales representatives, help desk, and back-office processing…
Remote Inbound Sales Representative (Nova Scotia)
The Sydney Call Centre —Nova Scotia
We are seeking sales representatives to support the sales programs for our clients in addition to supporting our inbound customer service, sales representatives…
Work-At-Home Call Center Representative (Full-Time)
MCI Careers —Victoria, BC
We are seeking call center representatives to support our inbound customer service, sales representatives, help desk, and back-office processing representatives…
$17.40 an hour
Sales Representative
Georgian Water and Air East —Nepean, ON
You would be providing support to new and old customers as well as showcasing new products or services that we offer. Ownership of a vehicle is mandatory!
From $21.85 an hour
Quick apply
10d
Regional Service Sales Manager
Total Power Limited —Calgary, AB
Valid driver's license in good standing and a reliable personal vehicle required. Provide plans and strategies for “target market” penetration and Customer…
From $80,000 a year
Quick apply
Remote Call Center Representative (Alberta)
MCI Careers —Edmonton, AB
We are seeking customer service representatives to support our inbound customer service, sales representatives, help desk, and back-office processing…
$15.50 an hour
Route Service Representative - UniFirst Canada
UniFirst —Lasalle, QC
Valid non-commercial driver’s license & safe driving record; must be 21 years or older. Act as a customer focused, results-driven, relationship manager who has…
Inside Sales
UBS Industries —Coquitlam, BC
Answer Incoming Calls: The phone is ringing throughout the day, and the Inside Sales is responsible for answering all incoming calls to either service the…
$60,000–$65,000 a year
8d
Customer Service Sales Representative
Inner Circle Marketing —Calgary, AB
Daily one-on-one interaction with customers. Participate in awareness and fundraising campaigns in residential communities and high traffic points.
From $16 an hour
Quick apply
Customer Service & Insurance Sales Representative
CUMIS General Insurance Company —Moncton, NB
In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group…
Quick apply
4d
Customer Service/Sales Representative
Margo Supplies Ltd. —High River, AB
You are quick to provide professional quickly acquire the knowledge to answer basic customer inquiries and take many orders.
$22.50–$28.00 an hour
Quick apply
4d
Account Manager
Certified Green Cleaning Inc —Winnipeg, MB
\*Responsibilities\* - Engage with customers to provide information about products or services - Handle incoming customer inquiries via phone, email, or in…
From $50,000 a year
Quick apply
Service Sales Representative (Outbound)
PML Professional Mechanical Ltd. —Coquitlam, BC
Proactively target and establish relationships with new customers and trades to meet sales objectives, and position the company as the sole provider of choice…
$80,000–$85,000 a year
23h
Customer Service Representative
Ferno Canada —Oakville, ON
Track and monitor orders until completion and notify customers of progress. An individual to manage day-to-day incoming customer purchase orders along with all…
From $23 an hour
Quick apply
11d
Account Representative
DIVERSEcity Community Resources Society —Surrey, BC
Provide telephone reception duties including public inquiries regarding programs and direct calls appropriately; Typing speed: 50 words per minute.
$29.17–$33.49 an hour
Quick apply
Customer Service - Sales Support Omega
Metaltech-Omega —Laval, QC
To keep learning and thinking outside the box to guide our customers towards a successful project. To support our customers after project completion to provide…
Quick apply
3d
Fire Extinguisher Field Services Representative
K&D Pratt Inc —Mount Pearl, NL
Identifying and evaluating fire code and non-conformance issues, providing customers with feedback and/ or recommendations.
Quick apply
14d
Manager, Customer Service
Connecteurs Électriques WECO Inc. —Kirkland, QC
Ensures customer satisfaction through interaction with key players at customers and within WECO, internally: (local and intercompany).
Quick apply
8d
Furniture Service Sales Representative
RGO Office Products —Calgary, AB
*Driver’s License*: Valid driver’s license required. Collaborate: Work with sales reps, end-users, contractors, project teams, and installers in a construction…
Quick apply
4d
Outside Sales Representative
Flocor Inc. —Prince George, BC
Possess valid Class 5 driver’s license and maintain a clean driving record. Work in the field making calls and attending industry events to develop close…
$81,500–$83,000 a year
Quick apply
Route Service Sales Representative - UltraClean (4-Day Workweek)
Cintas —Kelowna, BC
Possess a valid driver's license in good standing. Responsibilities include providing excellent customer service to a set customer base on a weekly, bi-weekly,…
$45,000–$90,000 a year
11d
Assistant Store Manager, The North Face
Whistler Blackcomb —Whistler, BC
Responsible for providing high-end customer service and store support, our Retail Management staff are knowledgeable representatives of our brand and culture…
$52,000–$58,084 a year
Quick apply
10d
Product Support Sales Representative
Finning International Inc. —Regina, SK
Reporting to the Product and Service Sales Manager, the Product Support Sales Representative role is primarily responsible for the growth in the aftermarket…
Food Service Sales Representative
Kehan Food Imports —Greater Toronto Area, ON
Own Vehicle and valid Driver's Licence (reimbursed for gas, parking and monthly allowance). Explore potential market to increase sales.
Customer Service/Brand ambassador
Rmes.inc —Waterloo, ON
Provide accurate information to customers about products and services. Develop and maintain relationships with customers. Are you Looking for Full-time?
$620–$1,260 a week
Quick apply
3d

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Remote Customer Service Representative (Alberta)

The Sydney Call Centre Edmonton, AB

Apply Now

Job details

Full-time

Benefits

Casual dress
Dental care
Vision care

Skills

Microsoft Powerpoint
Microsoft Word
Accounts receivable
Microsoft Excel
Microsoft Outlook
Sales
Customer service
Windows
Microsoft Office
High school diploma or GED
Typing
Account management
Communication skills

Full job description

POSITION OVERVIEW:

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking customer service representatives to support our inbound customer service, sales representatives, help desk, and back-office processing representatives. The ideal candidates will troubleshoot basic technical issues, build strong relationships with customers while professionally representing some of the most recognizable brands in the world.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES:

Key Responsibilities:

Listen to customers, understand their needs, and resolve customer issues
Utilize systems and technology to complete account management tasks
Recognize sales opportunity and apply sales skills to upgrade
Explain and position the products and processes with customers
Appropriately escalate customer dissatisfaction with managerial team
Ensure first call resolution through problems solving and effective call handling

CANDIDATE QUALIFICATIONS:

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
The ability to type swiftly and accurately (20+ words a minute)
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Basic understanding of Windows operating system
Highly reliable with the ability to maintain regular attendance and punctuality
The ability to evaluate, troubleshoot, and follow-up on customer issues
An aptitude for conflict resolution, problem solving and negotiation
Must be customer service oriented (empathetic, responsive, patient, and conscientious)
Ability to multi-task, stay focused and self-manage
Strong team orientation and customer focus
The ability to thrive in a fast-paced environment where change and ambiguity prevalent
Excellent interpersonal skills and the ability to build relationships with your team and customers

COMPENSATION DETAILS:

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.

Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentives and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location.

JUST A FEW OF THE BENEFITS

Medical, Dental, and Vision Coverage Options
Paid Time-Off
Advancement Opportunity
Fun, Engaging Work Environment
Casual Dress Code
Cash and Prize Contests

PHYSICAL REQUIREMENTS:

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT:

All MCI Locations

Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

REGARDING COVID-19:

As an employer supporting critical Federal, State, Provincial, and Commercial clients, we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe.

Measures include social distancing for those working on-site, frequent deep cleaning and disinfecting of workstations and common areas, daily contactless temperature checks for those essential employees working on-site, travel policies limiting travel and mandatory quarantine, reporting and quarantine processes and policies for those exposed, and requesting masks to be worn when on-site employees are not at their workstation.

REGARDING MASKS

To help protect our candidates and employees, we are REQUESTING that all on-site candidates wear a mask to interviews and training. In locations where state or local government has mandated the use of masks, we will abide by the mandate, and REQUIRE masks be worn when on-location.

For more information on MCI’s response to COVID-19 please visit www.mci.world/covid-19.

REASONABLE ACCOMMODATION:

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER:

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT US:

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

DISCLAIMER:

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Apply Now

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