About Us
We are a growing, small print and signage company located in Sherwood Park. Over the past 7 years, we've built a strong reputation for quality, customer service, and delivering projects on time. As our business continues to grow, we're looking for an experienced Print Shop Manager / Graphic Designer / Project Manager to join our team and play a key role in taking our company to the next level.
This is a full-time, on-site position based in Sherwood Park, as this role requires daily collaboration with our production team, face-to-face customer interaction, and hands-on involvement in our print shop.
This is not an entry-level position. We are seeking someone with 8–10 years of professional graphic design experience in the print, signage, or large-format graphics industry. The ideal candidate is creative, highly organized, thrives in a fast-paced environment, and enjoys seeing projects through from concept to completion.
Our shop processes 30+ projects every day, so you'll need to be comfortable managing multiple priorities, working efficiently under deadlines, and maintaining exceptional attention to detail.
Because we are a small business, every team member wears multiple hats. In addition to graphic design, you'll be involved in project management, customer service, production coordination, pre-press, and helping ensure jobs move smoothly through our shop.
Job Overview
As our Shop Manager / Graphic Designer / Project Manager, you'll be responsible for creating high-quality designs while managing customer projects from initial consultation through production. You'll work closely with customers, vendors, and our production team to ensure every project is completed accurately, efficiently, and on schedule.
This role is ideal for someone who enjoys both the creative and organizational sides of the print industry.
Responsibilities
- Design high-quality graphics for print, signage, vehicle wraps, apparel, promotional products, and digital media.
- Prepare customer-supplied artwork for production, including file setup, corrections, and pre-press.
- Manage multiple projects simultaneously while ensuring deadlines are met.
- Meet with customers to understand their design goals and recommend creative solutions.
- Coordinate projects from quoting and artwork approval through production and installation.
- Work closely with production staff to ensure artwork is production-ready and meets quality standards.
- Create logos, branding materials, marketing collateral, social media graphics, and custom print layouts.
- Maintain brand consistency across all customer and company projects.
- Assist with project scheduling, job tracking, and customer communication.
- Stay current with industry trends, design techniques, printing methods, and software updates.
- Assist with general office duties and support other team members when required.
- Occasionally drive company or personal vehicles for customer visits, site measurements, supplier pickups, deliveries, or other business-related tasks.
Qualifications & Experience
- 8+ years of professional graphic design experience (required).
- Previous experience in a commercial print shop or large-format signage environment is required.
- Must have a strong understanding of print production, substrates, paper stocks, and finishing processes, and be comfortable advising customers on the most appropriate products and materials.
- Advanced proficiency in Adobe Illustrator (required).
- Working knowledge of Adobe Photoshop and Adobe InDesign.
- Thorough understanding of print production, file preparation, bleeds, colour management, preflight, and pre-press workflows.
- Experience designing for signage, vehicle wraps, decals, banners, displays, labels, and promotional products is a strong asset.
- Proven ability to manage multiple projects simultaneously while consistently meeting production deadlines.
- Excellent organizational and project management skills.
- Strong verbal and written communication skills with a customer-focused approach.
- Exceptional attention to detail and commitment to producing accurate, production-ready artwork.
- Self-motivated, dependable, and able to work independently while contributing positively to a collaborative team environment.
- Experience using or learning CRM/project management software is considered an asset.
- This is a production-focused position, not a marketing or branding role. The successful candidate must be able to create visually appealing designs for customers while balancing speed, efficiency, manufacturability, and profitability in a high-volume print production environment.
What We're Looking For:
The right candidate is someone who:
- Takes pride in producing exceptional, production-ready work with a high level of accuracy and attention to detail.
- Thinks creatively while developing practical, efficient solutions to design and production challenges.
- Is confident working directly with customers and enjoys building strong client relationships.
- Understands the fast-paced nature of a commercial print shop and thrives under pressure.
- Can seamlessly switch between graphic design, project management, estimating, production coordination, and customer service throughout the day.
- Is highly organized, dependable, self-motivated, and capable of managing multiple priorities with minimal supervision.
- Works well as part of a team and is always willing to help wherever needed.
- Understands that great design must also be practical to produce, balancing creativity with efficiency, manufacturability, and profitability.
- Is eager to grow with a company where initiative, innovation, and contributions are recognized and valued.
If you're an experienced designer who enjoys variety, thrives in a fast-paced environment, and wants to be part of a growing company, we'd love to hear from you.
Job Type: Full-time
Pay: $30.00-$34.00 per hour
Expected hours: 40.0 per week
Benefits:
- Casual dress
- Dental care
- On-site parking
- Paid time off
- Vision care
Education:
- Secondary School (required)
Experience:
- Adobe Creative Suite: 3 years (preferred)
- Adobe Illustrator: 3 years (required)
- Print Shop Management: 5 years (preferred)
Licence/Certification:
- Driving Licence (required)
Location:
- Sherwood Park, AB T8A 2J6 (preferred)
Work Location: In person
