Eq bank | equitable bank Jobs – 64 Openings This Week

Fraud Officer
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Hybrid work
- Customer service
- Research
- Databases
- Dental care
- Vision care
Quick apply
Operations Officer, Digital Banking (contract)
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Weekends as needed
- Hybrid work
- Microsoft Office
- Data entry
- Financial services
- Dental care
- Vision care
Quick apply
HR Ops Intern
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Hybrid work
- Microsoft Outlook
- Customer service
- Research
Quick apply
14d
Intern - Credit Risk
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Hybrid work
- Microsoft Outlook
- Engineering
- Data analysis skills
- Dental care
- Vision care
Quick apply
9d
Leadership Development Graduate Rotation Program - Start September 2027
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Hybrid work
- Finance
- Business development
- Analysis skills
- Dental care
- Vision care
Quick apply
9d
Senior Data Analyst - Activations
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Computer Science
- Databases
- Dental care
- Vision care
Quick apply
Senior Analyst, Credit Risk & Collections
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- Continuous improvement
- Dental care
- Vision care
Quick apply
3d
Manager, AML
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Bachelor's
- Dental care
- Vision care
Quick apply
Manager, Technology Workplace Services
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- Project management
- Dental care
- Vision care
Quick apply
8d
Intern, Business Analyst
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Computer Science
- Engineering
- Analysis skills
- Dental care
- Vision care
Quick apply
Associate, Special Loans and Restructuring
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Hybrid work
- No university degree
- Data entry
- Organizational skills
- Dental care
- Vision care
Quick apply
Senior Payroll Specialist
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Hybrid work
- Continuous improvement
- Dental care
- Vision care
Quick apply
3d
Legal Administrative Assistant
EQ Bank | Canada's Challenger Bank —Oakville, ON
- $42,000–$58,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Dental care
- Vision care
Quick apply
Commercial Mortgage Underwriter
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Hybrid work
- Bilingual
- Microsoft Word
- Customer service
- Dental care
- Vision care
Quick apply
Associate Director, Direct-to-Consumer
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Hybrid work
- CRM software
- Marketing
- Analysis skills
- Dental care
- Vision care
Quick apply
Specialist, Marketing Audience Enablement & Analytics
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Hybrid work
- Analytics
- Dental care
- Vision care
Quick apply
Assistant Manager, Acquisition Marketing
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Hybrid work
- Marketing
- Research
- Financial services
- Dental care
- Vision care
Quick apply
6d
Bilingual Senior Analyst, Residential Lending Experience & Performance
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Hybrid work
- Bilingual
- Continuous improvement
- Organizational skills
- Dental care
- Vision care
Quick apply
Associate Director, HRBP, Personal Banking
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Hybrid work
- Bachelor's
- Agile
- Business
- Dental care
- Vision care
Quick apply
8d
Indigenous Intern, Mortgage Services
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Hybrid work
- Research
- Microsoft Office
- Analysis skills
- Dental care
- Vision care
Quick apply
Manager, Customer Identity & Access Management (CIAM)
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Master's degree
- Dental care
- Vision care
Quick apply
Senior Estates and Trust Coordinator (12 month Contract)
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Hybrid work
- CRM software
- Writing skills
- Microsoft Office
- Dental care
- Vision care
Quick apply
Associate Director/Program Manager, Technology Portfolio (Contract)
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Hybrid work
- Presentation skills
- Agile
- Financial services
- Dental care
- Vision care
Quick apply
Senior Manager, Risk Transformation
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Communication skills
- Dental care
- Vision care
Quick apply
Senior Manager, SEM & SEO Strategy
EQ Bank | Canada's Challenger Bank —Toronto, ON
- Full-time
- Hybrid work
- Marketing
- Team management
- Agile
- Dental care
- Vision care
Quick apply

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Fraud Officer

EQ Bank | Canada's Challenger Bank
Toronto, ON

Quick apply

Job details

Full-time

Benefits

RRSP match
Dental care
Vision care

Skills

Stakeholder engagement
Customer relationship building
Case file maintenance
Customer service
Incident Reporting
Post-secondary education
Process improvement
Research
Databases
SQL
Analysis skills
Decision making
Client services
Fraud detection
Risk management
Customer service orientation
Data analytics
Financial services
Outbound calling
Productivity software
Standard operating procedures (SOPs)
Communication skills
Client interaction
Stakeholder relationship building
Business process improvement
Time management

Full job description

Join a Challenger

At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.

We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.

If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.

We can’t wait to get to know you!

The Work

The Fraud Officer conducts investigations to identify, assess, decision and report on activity that indicates an exposure to financial crimes. Ensures potential threats and investigations are evaluated, documented, managed and escalated by following standard operating procedures. Provides subject matter expertise and oversight of criminal risk by following a disciplined and intelligence-based approach to detection and research of activities and events in alignment with EQ Bank’s fraud program and standards to ensure compliance as well as support trending, analysis and insights generation.

The Core Responsibilities

Provides input and develops recommendations for process and customer service improvements.

Stays abreast of financial crimes risk trends, relevant regulations and compliance standards.

Monitors and analyzes various information provided through detection systems, tools, reports, or manually to evaluate, investigate and determine required actions.

Supports the collection of evidence and information to be used for multiple purposes including incident reports/filings, loss prevention, litigation and criminal prosecution, management information and statistics, and process improvements.

Documents actions and information found throughout the investigation to develop and maintain account/case files.

Develops and maintains an understanding of the financial crime management processes, frameworks and techniques.

Gathers and formats data into regular and ad-hoc reports, and dashboards.

Analyzes data and information to provide insights and recommendations.

Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.

Provides notification, information and instructions to internal/external stakeholders related to incidents as necessary.

Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.

Analyzes issues and determines next steps.

Broader work or accountabilities may be assigned as needed.

Let's Talk About You

Post secondary education.

2+ years’ experience in Fraud and/or Risk Management in the Financial Industry.

2+ years’ customer service experience within the Financial Industry.

Advanced Microsoft Office (Word, Excel, etc.) skills.

Knowledge of fraud monitoring tools and techniques.

Knowledge of internet, emerging online payment methods and vulnerabilities.

Working SQL knowledge.

Process and detail oriented.

Excellent time management skills.

Excellent communication and interpersonal skills.

Flexibility required with business hours/days.

Areas of Focus

Job Complexities / Thinking Challenges:

The position requires the incumbent to be a self-starter and make sound decisions as efficiently as possible in identifying potential fraud risks while ensuring all bank policies, procedures and all applicable legislation is adhered to

Ability to work independently, with minimum supervision and perform under pressure and within tight time constraints

Strong analytical skills with attention to detail

Effectively manage assigned inquiries and communication with the Business Units

Ability to have difficult conversations with customers

Exceptional multitasking skills with the ability to prioritize

Proven ability to build customer loyalty through active listening, relationship building and professionalism

Authority/Decision Making/Direction Received:

Receives direction from the Senior Manager, Financial Crime Management, and other members of Senior Leadership Teams as appropriate on significant regulatory, reputational risk and policy matters

Accountability:

Investigate fraudulent activity with respect to customer transactions

Analyzing alerts generated from fraud incidents and/or other sources

Making decisions based on the analysis completed

Managing inbound/outbound calls

Achieve and maintain established service level agreements

Analyze fraudulent/high risk account behaviour/transactions and determine legitimacy of behaviour/transactions and perform analysis on customer account to identify potential fraudulent incidents

Prepare fraud incident reports identifying types and linkages to ensure accurate documentation to substantiate case and provide critical information as required

Collect and safeguard investigation evidence

Maintain all databases and logs pertaining to investigations

Identify fraud trends and support data analytics solutions to mitigate the newly identified risk

Remain current and up to date on industry trends/education/products/privacy laws/etc

Key Internal and External Contacts:

The incumbent will communicate daily with management and staff within the Bank as well as external contacts (as required)

Physical Demands / Working Conditions:

The incumbent works in a standard office environment

The workload is demanding and subject to tight timeframes to produce results. There is frequently a need to re-prioritize activities due to urgent internal and external demands, deadlines and emergencies and extra hours may be required.

Hours of Operation: Rotating shifts Monday-Sunday 9AM-12:00AM

Hybrid work is expected with 1-5 days in person depending on the level and seniority of the role

What we offer [For full-time permanent roles]

\uD83D\uDCB0 Competitive discretionary bonus

✨ Market leading RRSP match program

\uD83E\uDE7A Medical, dental, vision, life, and disability benefits

\uD83D\uDCDD Employee Share Purchase Plan

\uD83D\uDC76\uD83C\uDFFD Maternity/Parental top-up while you care for your little one

\uD83C\uDFDD Generous vacation policy and personal days

\uD83D\uDDA5 Virtual events to connect with your fellow colleagues

\uD83C\uDF93 Professional development and comprehensive Career Development program

\uD83D\uDC9B A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.

Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.

We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.

EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.

To learn more, visit eqb.investorroom.com and eqbank.ca.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

eq bank | equitable bank jobs

Fraud Officer

Operations Officer, Digital Banking (contract)

HR Ops Intern

Intern - Credit Risk

Leadership Development Graduate Rotation Program - Start September 2027

Senior Data Analyst - Activations

Senior Analyst, Credit Risk & Collections

Manager, AML

Manager, Technology Workplace Services

Intern, Business Analyst

Associate, Special Loans and Restructuring

Senior Payroll Specialist

Legal Administrative Assistant

Commercial Mortgage Underwriter

Associate Director, Direct-to-Consumer

Specialist, Marketing Audience Enablement & Analytics

Assistant Manager, Acquisition Marketing

Bilingual Senior Analyst, Residential Lending Experience & Performance

Associate Director, HRBP, Personal Banking

Indigenous Intern, Mortgage Services

Manager, Customer Identity & Access Management (CIAM)

Senior Estates and Trust Coordinator (12 month Contract)

Associate Director/Program Manager, Technology Portfolio (Contract)

Senior Manager, Risk Transformation

Senior Manager, SEM & SEO Strategy

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