Softway Medical is a leading French healthcare software company. For over 25 years, we’ve been building reliable, practical, and long-lasting solutions that support key players across both public and private healthcare.
Over 200,000 healthcare professionals use our products daily at over 1400 healthcare facilities, 1000 medical imaging centers and 1000 medical laboratories on both sides of the Atlantic Ocean.
Joining Softway Medical means becoming part of a growing team working on meaningful projects, where industry expertise meets real-world innovation.
In this role, your primary responsibility is to identify how to best support client workflows and requirements using the functionalities, features and options available within our product portfolio, and then to demonstrate the proposed solutions.
Working with both existing and prospective clients, you :
Identify stated and unstated functional and technical needs.
Analyze and document clinical use cases, workflows and requirements.
Adapt and configure products and functionalities to best support client workflows and to meet requirements for all use cases.
Write comprehensive, realistic scenarios using a level of detail and technical vocabulary appropriate to each target audience.
Test and validate all proposed solutions.
Prepare all required datasets and configurations in our demo environments.
Perform live and/or recorded demonstrations.
As you grow into this role and become a solutions expert, you will support other business functions with your product knowledge and understanding of client processes.
What you bring to the role
Whether your formal background is in clinical sciences or in technology, you have a keen interest in both domains and are equally comfortable discussing clinical or IT topics. You also have more of a “Type A” personality: you thrive on competitive challenges, and you play to win. You also know when to cut your losses and how to lose gracefully, viewing setbacks as opportunities to learn and improve.
Required skills & experience :
Bilingual (English/French), with perfect English fluency.
Post-secondary degree in a clinical or biomedical program; or post-secondary degree in information technology or engineering plus work or volunteering experience in a clinical setting, preferably acute care.
Minimum 2 years of relevant work experience. This may include work in sales or presales, in a clinical or medical profession, in biomedical engineering, in information technology, or any experience in the health tech industry.
Strong presentation skills.
Good interpersonal skills and comfortable navigating social interactions.
Familiarity with medical/clinical workflows and vocabulary. In your intro letter, please describe how you acquired this familiarity.
Familiarity with IT topics and vocabulary. In your intro letter, please suggest a few IT topics that you would be comfortable discussing during an interview.
Self-learning aptitude. Preference given to candidates who provide an example of a self-taught scientific or technical knowledge domain or skill.
What we offer & our employment conditions
Legally allowed to live and work in Canada, with no travel restrictions
4 weeks of paid vacation (including 1 week over the December holidays)
Health insurance plan, with optional enhanced dental coverage and disability insurance
Work schedule: 37.5 hours per week
Registered retirement savings plan (RRSP) with employer contribution
Hybrid work arrangement with a downtown office
We believe diverse backgrounds and experiences make stronger teams. Softway Medical is committed to equal opportunity and inclusive hiring practices.
All positions are open to candidates with disabilities, and we’re happy to adapt our recruitment process if needed.
