guest experience representative Jobs

Hotel Front Desk Supervisor - Summer 2026
Sunshine Village Corporation —Banff, AB
- $20–$22 an hour
- Weekends as needed
- CPR Certification
- English
- Microsoft Office
- Flexible schedule
5d
Manager, Customer Experience & Fitness
Canada Games Centre —Halifax, NS
- $71,000–$92,000 a year
- Weekends as needed
- CPR Certification
- Management
- Customer service
- Disability insurance
- Dental care
Quick apply
12d
Front Desk Service Representative
University of British Columbia —Vancouver, BC
- $4,534–$4,958 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
Guest Services Representative - Seasonal
Arc'teryx —Vancouver, BC
- $48,000 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Guest services
- Employee stock purchase plan
- Dental care
11d
Guest Services Representative
City of Leduc —Leduc, AB
- $18.58–$23.22 an hour
- Part-time
- CPR Certification
- Customer service
- Microsoft Office
13d
Guest Experience Representative
The Salvation Army —Jackson's Point, ON
- $17.60–$26.20 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
3d
Guest Services Representative
Arc THE Hotel —Ottawa, ON
- $22.60 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Phone etiquette
Quick apply
Events & Experience Specialist
Confidential —Waterloo, ON
- $53,000–$58,000 a year
- Full-time
- Hospitality
- CPR Certification
- Microsoft Excel
- Dental care
- Paid time off
Quick apply
Guest Services Representative
Studio 6 Hotel Hornepayne —Hornepayne, ON
- $17.60–$22.00 an hour
- Part-time
- Hospitality
- Customer service
- Basic math
Quick apply
Guest Service Agent
Comfort Inn Campbellton - InnVest Hotels —Campbellton, NB
- Part-time
- Bilingual
- English
- Hotel
Quick apply
5d
Market Development Manager (North America) - Laurent Miquel Winery
Select Wines —Montréal, QC
- $90,000–$100,000 a year
- Full-time
- Hybrid work
- Bilingual
- Sales
- English
- Disability insurance
- Dental care
Quick apply
2d
Cruise Coordinator
Ambassatours Cruise Corp. —Saint John, NB
- $18 an hour
- Weekends as needed
- Communication skills
9d
Guest Service Representative (Full Time)
Homes Alive Pets —Sherwood Park, AB
- $16 an hour
- Full-time
- Heavy lifting
- Customer service
- Guest services
- Disability insurance
- Dental care
Quick apply
Automotive Guest Services Representative (Appointment Coordinator)
Heffner Toyota Ltd —Kitchener, ON
- $18–$21 an hour
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Store discount
- Profit sharing
Quick apply
12d
Member Experience Representative - Full Time
YMCA BC —Vancouver, BC
- $18.39–$20.10 an hour
- Weekends as needed
- CRM software
- CPR Certification
- Customer service
- Dental care
Quick apply
Member Experience Representative - 25-35 hours/week
YMCA BC —Vancouver, BC
- $18.39–$20.10 an hour
- Part-time
- CRM software
- CPR Certification
- Customer service
- Dental care
Quick apply
Member Experience Representative - Part-Time
YMCA BC —Vancouver, BC
- $18.39–$20.10 an hour
- Part-time
- CRM software
- CPR Certification
- Customer service
- Dental care
Quick apply
Guest Services Representative
Holiday Inn Lethbridge —Lethbridge, AB
- Hotel
- High school diploma or GED
- Phone etiquette
Quick apply
Guest Services Representative
Red Roof PLUS+ Vancouver Airport —Richmond, BC
- $23.01 an hour
- Weekends as needed
- Customer service
- Hotel
- High school diploma or GED
- Tuition reimbursement
Quick apply
Guest Services Representative
CAN ASC-Jones Lang LaSalle Real Estate Services, Inc. Markets —Calgary, AB
- Part-time
- Bilingual
- Customer service
- English
Quick apply
3d
Guest Experience and Ticket Operations Representative - Casual 2026-022
The Regina Exhibition Association Limited —Regina, SK
- $15.58–$17.72 an hour
- Weekends as needed
- Bilingual
- Hospitality
- CPR Certification
Quick apply
2026 Call Centre Representative
Canadian National Exhibition —Toronto, ON
- $17.60 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Access
9d
Guest Experience Representative - Kingsway Mall
OMERS —Edmonton, AB
- Part-time
- Customer service
- Microsoft Office
- Computer skills
2d
Casual Guest Experience Representative
City of Grande Prairie —Grande Prairie, AB
- From $22.83 an hour
- Weekends as needed
- Customer service
- English
- Windows
guest service representative
Microtel Inn & Suites Lloydminster —Lloydminster, SK
- $15.35 an hour
- Full-time
- Word processing
- English
- Hotel
- Dental care

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Hotel Front Desk Supervisor - Summer 2026

Sunshine Village Corporation
Banff, AB

Apply Now

Job details

Seasonal | Full-time
5 days ago

Benefits

Flexible schedule
On-site parking

Skills

CPR Certification
English
Microsoft Office
Supervising experience
First Aid Certification
Hospitality Management
Front desk
Leadership
Hotel experience
Driving Licence
Time management

Full job description

Why join us?

Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into summer the meadows are in full bloom and painted with colourful wildflowers, setting off jaw-dropping views of surrounding peaks, including Mt. Assiniboine, “the Matterhorn of the Canadian Rockies".

What’s in it for you?

A ridiculously cool life experience
A plethora of lively staff events all season long
A chance to enjoy the alpine vistas

What can you expect?

The Front Desk Supervisor is in a visible role and provides an outstanding guest experience via overseeing the hotel front desk operations. This role ensures guests’ expectations are consistently met and exceeded. The Front Desk Supervisor reports to the Hotel Manager and Assistant Manager, acts as duty manager when required, and liaises frequently with all Hotel, Service, Administration, Security and Operations teams.

This job might be right for you if you think you would really enjoy:

Performing all duties and responsibilities of a Front Desk Agent and overseeing the work and actions of the Front Desk team, maintaining excellent guest service and high operating standards.
Training the Front Desk team on systems and standard operating procedures, along with cross-utilization and training with the Bell Desk, Night Audit, Housekeeping, and SML Activity teams (becoming fully knowledgeable and able to assist in SML department procedures, at any time).
Answering questions, resolving concerns/complaints, taking an active role in guest recovery.
Developing and maintaining positive, respectful working relationships with team, and other departments.
Maintaining the highest standards of cleanliness, ambiance, service, and health and safety.

Administrative and Reporting Responsibilities:

Timely completion of documentation, e.g. check-ins/outs, reservations, employee training, guest folios, cash-outs, scheduled and on-the-spot inspections, checklists.
Conducting regular inventory, ensuring supplies are well-stocked.
Maintaining effective schedules and properly assigning work to meet business needs.
Conducting performance reviews, providing support, coaching, feedback and corrective action, where necessary.
Adhering to and ensuring staff follow company standards, e.g. Employee Handbook, Grooming Policy.
Timely and accurate reporting of incidents, deficiencies, and unusual conditions to appropriate personnel.

Other duties may be requested and assigned from time to time.

And you have:

Passion for providing outstanding guest service.
Diploma or Degree in Hotel Management is preferred, but not required.
Previous front desk (~3 years) and supervisory experience (~1 year) is preferred.
Valid CPR and First aid is an asset, but not required.
Able to use Microsoft Office products, PMS (Maestro or similar), and online employee systems.
Effectively communicate in English, both written and verbally, and in a confidential capacity.
Must be able to provide a valid driver’s licence and clean, current driver’s abstract prior to start of role. This role completes training and testing for operating on-hill tracked vehicles and may complete snowmobile training.
Maintain professional conduct when acting as a company representative and leader, on and off duty.
Willing and able to perform all duties and department tasks.
Proven ability to lead a team, self-motivated, possessing good time management skills.
Positive, mature, and friendly attitude, along with being neat, alert, punctual, and dependable.
Prepared to work flexible schedule, e.g. weekends, holidays, nights, extended hours.
Calm under pressure and patient.

Additional Considerations:

Employees must always be of a sound mind, exhibit good judgment, and report to work fit for duty.
This position requires the ability to stand for long periods of time, occasional heavy lifting, and good mobility in an upper alpine environment.
This position deals with confidential, personal information. Discretion and adherence to best privacy practices are required at all times.
Some required uniform pieces are provided. Candidates must be prepared and wear appropriate footwear, gloves, layers, etc. for the conditions of an indoor role at a ski area.

Pay: $20.00-$22.00 per hour

Benefits:

Flexible schedule
On-site parking

Work Location: In person

Apply Now

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