The Basics
Team: Production
Employment Type: Full-time, Permanent
Vacancy status: Existing vacancy (active hiring)
Vacation: 15 days, prorated in the first year
Location: Toronto / Remote
Hours: 40 hours a week with a flexible schedule, able to cover 9:00 am - 5:00 pm, Toronto, Ontario, Canada time zone. (Eastern Standard Time (EST))
Start Date: As soon as possible
As an entrepreneurial technology company, we offer an open and fast-paced environment that fosters creativity, collaboration, and enjoyment. Every day will be different, and every contribution will be valued, regardless of one’s position. Working at Candy Digital is a rewarding experience that provides flexible working conditions and an ability to maintain a strong work/life balance.
About this Opportunity - What You’ll Be Doing
Join our passionate and entrepreneurial team as a Digital Producer in our Toronto office. Reporting to our Digital Production Lead, you will contribute to Candy Digital’s production team in a fast-paced and exciting environment that will equip you to manage projects and clients. In this role, you will use a combination of project management, client communication, and cross-functional coordination skills, paired with your understanding of our digital-first advertising approach, to effectively deliver digital campaigns and nurture client relationships.
Role Overview
The Digital Production Lead is responsible for overseeing the end-to-end production process of digital projects, ensuring timely delivery, high-quality execution, and seamless communication between internal teams and external clients. This role combines project management, client/account management, and team leadership to ensure the efficient operation of digital banners, videos/social assets, and other digital assets.
Success in this Role Looks Like
Project Management:
- Lead and manage multiple digital projects from concept to delivery, ensuring projects are completed on time, within scope, and within budget.
- Develop detailed project plans, including timelines, milestones, and resource allocation, and communicate updates to clients and internal teams.
- Identify and manage project risks, and implement mitigation strategies when necessary.
- Ensure the quality of deliverables by conducting regular reviews and quality assurance testing.
- Collaborate with cross-functional teams (design, development, sales, marketing etc.) to ensure alignment and smooth project execution.
- Monitor and report on project progress, providing regular updates to clients and internal stakeholders.
Account/Client Management:
- Serve as the main point of contact for clients, ensuring a high level of satisfaction and clear communication throughout project lifecycles.
- Build and maintain strong relationships with clients, providing strategic advice and ensuring the delivery of high-quality digital solutions that meet or exceed client expectations.
- Lead client meetings, presenting progress, gathering feedback, and managing revisions or changes in scope.
- Act as a trusted advisor, understanding client goals, budgets, and business challenges, and proactively offering solutions or enhancements to their digital projects.
- Manage project documentation, contracts, and change orders in collaboration with the client and relevant internal departments.
Does This Sound Like You?• 3+ years of previous digital production / project management experience, creative background a plus
- A proven track record of achieving and exceeding goals
- Strong client management, presentation, time management and interpersonal skills
- Strong business acumen
- Smart, enthusiastic and self-confident
- Fluent in English
About Candy Digital
At Candy Digital, we’re a creative digital agency focused on building thoughtful, high-performing digital experiences and campaigns for modern brands. We thrive in a collaborative, fast-paced environment that values creativity, adaptability, and strong teamwork. Every project brings new opportunities to problem-solve, innovate, and create impactful work for our clients. We prioritize open communication, continuous learning, and knowledge sharing across our creative, production, and strategy teams, while supporting flexible working conditions that encourage a healthy work/life balance.
Check us out at: Candy Digital Website (http://www.candydigital.co)and Candy Digital LinkedIn (https://www.linkedin.com/company/candydigitalco)
Why Join Candy Digital:
- Work directly with senior leadership and influence production strategy
- Be part of a growing digital marketing company
- Competitive compensation
- Flexible working arrangements and a collaborative team culture
Our Values:Curious by Nature:
Curiosity keeps us moving. It’s the courage to question, the drive to learn, and the willingness to let go of what doesn’t work. Complacency is the real barrier — and curiosity is our way of overcoming it. We build momentum, not monuments, turning the unknown into opportunity and keeping our work and our industry evolving.
We Trust Our Team:
We show up consistently for our teammates, clients, and partners. Trust grows when we take responsibility, communicate openly, and follow through - even when no one is watching.
Hunger for Excellence:
Drive is the spark that keeps us moving forward. It’s a relentless pursuit of excellence, fueled by curiosity, accountability, and a desire to grow. Skills fade, tools change, but our commitment endures — because we build not just capability, but lasting impact.
Winning as a team:
Humility is demonstrated by recognizing the value of our team in being successful. With rising tides, we rise together. When storms arrive, we leave our egos aside and step in because we’re here to get it right and not to be right.
Work Hard, Laugh Harder:
We do serious work, but we don’t have to be serious in our work. Humour is our secret tool to navigate difficult situations with lightness and teamwork.
Apply Online:
Due to a high volume of applicants, we are unable to respond to every application that we receive. If you are chosen to move forward, our interview process follows this sequence:
1. 30-minute screener interview with a member of our team.
2. In person 60-minute interview with two members of our team.
3. 30-minute interview for culture check with two members of our team
4. A decision is communicated, and an offer is extended.
5. Reference checks.
Candy Digital is an equal opportunity employer dedicated to building a diverse and inclusive team. We encourage applications from all qualified candidates and will accommodate applicants’ needs throughout the recruitment, assessment, and selection process. If selected to participate in the process, please inform the Company of the nature of any accommodation(s) that you may require.
