Founded in 2015 in Toronto, Canada, KORE Solutions is a subsidiary company of HTS and an innovative technology solutions and services provider with a strong focus on the HVAC manufacturer’s representative industry. With a variety of offerings including business intelligence software, help service support, and more, KORE delivers end-to-end solutions that empower our partners and clients to build their successful business.
At KORE, communication and collaboration is our top priority. As a team member, you’ll be working closely with all departments to develop our software, TRAX, and the infrastructure surrounding it. We have a strong teamwork-oriented culture, meaning you’re surrounded by resources who want you to succeed. Your contributions will also have a direct impact. You’ll be providing meaningful change to the company and serve to enhance our processes.
Job Mandate
We are seeking an experienced Systems Architect to lead the design, implementation, and evolution of scalable, secure, and high-performing technology solutions across cloud and hybrid environments.
This role is responsible for shaping enterprise architecture spanning infrastructure, applications, data platforms, and AI-enabled systems. The ideal candidate brings deep expertise in cloud-native design, distributed systems, and full-stack integration, along with a strong foundation in networking and infrastructure.
You will play a key role in advancing our adoption of modern technologies, including AI/ML and generative AI, ensuring solutions are scalable, secure, and aligned with business objectives.
Major Responsibilities:
Architecture Strategy & Governance
- Own and evolve enterprise architecture across cloud, hybrid, and AI-enabled systems
- Define and enforce standards for scalability, security, resiliency, and responsible AI · Translate business strategy into technology and AI-enabled architecture roadmaps
- Lead architecture governance, design reviews, and technology selection
- Evaluate emerging technologies and drive adoption aligned to business value
Cloud, Platform & AI Engineering
- Architect and optimize solutions on Microsoft Azure, including compute, data, and AI services
- Design and govern Kubernetes-based platforms supporting microservices and AI/ML workloads
- Define architecture for model deployment, inference, and scaling (real-time and batch)
- Lead cloud modernization initiatives with automation, observability, and cost optimization
- Establish platform capabilities for MLOps, CI/CD, and infrastructure-as-code
Infrastructure & Network Architecture
- Define architecture for compute, storage, and networking, including GPU-enabled environments for AI workloads
- Design secure, scalable network architectures aligned with zero-trust principles
- Architect for high availability, disaster recovery, and cross-region resilience
- Align infrastructure capabilities with data and AI platform requirements
Application & Integration Architecture
- Define patterns for API-first, event-driven, and microservices architectures
- Design integration strategies across enterprise systems, including AI and data platforms
- Guide development of AI-enabled applications, including generative AI integration
- Standardize service communication, orchestration, and service mesh approaches
Data & AI Architecture
- Define enterprise data architecture supporting analytics, real-time processing, and AI/ML
- Establish patterns for data ingestion, transformation, governance, and lifecycle management
- Architect and oversee MLOps (training, deployment, monitoring, retraining)
- Ensure data quality, privacy, compliance, and responsible AI practices (bias, explainability, drift)
- Enable scalable use of structured and unstructured data for AI-driven insights
Leadership & Collaboration
- Partner with engineering, DevOps, data, and business teams to deliver architecture outcomes
- Provide technical leadership, mentorship, and architectural direction
- Participate in solution delivery, risk management, and technical decision-making
- Collaborate with vendors and partners, including cloud and AI providers
- Communicate architecture decisions, risks, and trade-offs to technical and business stakeholders
Working Conditions:
- Hybrid of remote work and office setting
- Office setting - Open, collaborative office space (may vary by location)
- Fast paced environment with tight deadlines
- Reliable access to personal transportation is a requirement
Minimum Required Technical Skills / Qualifications
Education:
- IT related degree/diploma or equivalent in related field preferred
Experience:
- 10+ years of experience in IT architecture, systems engineering, or related roles, with increasing responsibility in solution and platform design
- Deep expertise in Microsoft Azure, including compute, networking, storage, identity, and security domains
- Proven experience designing and delivering cloud-native and distributed systems architectures
Required Qualifications:
Platform & Infrastructure
- Hands-on experience with Kubernetes and container orchestration in production environments
- Strong understanding of infrastructure design, including virtual machines (VMs), Docker, and Linux-based container platforms
- Working knowledge of networking fundamentals (TCP/IP, DNS, routing, firewalls, load balancing) and secure network design principles
- Experience designing highly available, scalable, and resilient infrastructure solutions, including hybrid environments
Application & Integration
- Solid understanding of modern application architectures, including microservices, API-driven, and event-driven design
- Experience with full-stack development concepts and technologies such as Python, C#, React, Angular, and Flutter
- Experience with mobile application architectures and integration patterns
- Familiarity with middleware and distributed data technologies such as MongoDB, Redis, and messaging platforms
Data, DevOps & AI Enablement
- Experience with CI/CD pipelines and modern DevOps practices, including infrastructure-as-code and automated deployments
- Understanding of data platforms and pipelines supporting scalable and real-time processing
- Exposure to AI/ML concepts and platforms, including integration of AI services into enterprise applications
- Familiarity with MLOps concepts (model lifecycle, deployment, monitoring) is an asset
Architecture Practice & Leadership
- Strong documentation and architecture communication skills, including experience producing ADRs and TOGAF-aligned artefact
- Excellent communication, stakeholder management, and organizational leadership skills
- Proven ability to influence technical decisions and align cross-functional teams
Preferred Qualifications:
- Certifications such as TOGAF and/or cloud certifications (e.g., Azure Solutions Architect)
- Experience with modern technology stacks, including Kubernetes, cloud-native platforms, observability tools, virtualization, storage, and enterprise networking
- Hands-on experience with microservices and event-driven architectures at scale
- Experience with Infrastructure as Code (Terraform, Bicep, ARM templates)
- Experience in hybrid cloud and/or multi-cloud environments
Observability & Platform Operations
- Familiarity with observability and monitoring tools such as Elasticsearch, Prometheus, Grafana, and Azure Monitor
- Understanding of logging, tracing, and metrics strategies for distributed systems
Advanced Architecture (Nice-to-Have)
- Knowledge of service mesh technologies (e.g., Istio, Linkerd) · Experience designing platforms supporting AI/ML workloads or data-intensive applications
- Exposure to security frameworks and zero-trust architecture principles
Skills:
- Strategic and analytical thinking
- Operational excellence mindset
- Leadership and team development
- Cross-functional collaboration
- Risk management and decision-making
- Ability to simplify complex technical concepts for non-technical audiences
Salary: $200k-210k
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, KORE is an equal opportunity employer. We are committed to a workplace of diversity and inclusion. KORE encourages applications from all candidates that represent the full range of communities across Canada. All qualified applicants will be considered for employment without discrimination on the basis of race, colour, age, religion, sexual orientation, gender identity, disability, national or ethnic origin or any other factors prohibited by law. Accommodations are available upon request, for all aspects of the recruiting process and thereafter.
