At INNHotels, we create exceptional guest experiences by sharing the best of Canadian hospitality, tourism, culture, and history. Our people are at the heart of everything we do, and their passion and dedication have made us a leader in hospitality, sustainable tourism, and community development.
JOB SUMMARY:
We are looking for an experienced hotel Maintenance Manager to take care of the Jasper Inn & Suites. This role leads and works alongside the maintenance team to maintain the buildings, grounds, pool, and mechanical systems while ensuring a safe and exceptional guest experience.
Reporting to the General Manager, you will lead the maintenance team, ensure the buildings and systems are in top operational order, and plan various repair projects. In this role, you are required to be highly organized and proactive. Familiarity with electrical, plumbing, and HVAC systems is essential. Additionally, this position plays a key role in our emergency response plan and health & safety programs.
Are you a hands-on leader who thrives in a fast-paced hospitality environment and enjoys problem-solving, team development and outdoor living? If you are ready for the next step in your career, enjoy outdoor adventure, and want to be part of a collaborative hospitality team, we would love to hear from you.
JOB RESPONSIBILITIES:
- Lead the Maintenance team, ensuring a strong workplace culture with a proactive, can-do mentality. Proving leadership through effective recruitment, scheduling, training, performance management, recognition, coaching, and support.
- Arrange for routine maintenance in hotel rooms, lobbies, meeting rooms, restaurant, grounds, and facilities.
- Inspect hotels (both inside and out) regularly to ensure the upkeep and required safety standards.
- Ensure safe operation and ongoing maintenance of the pool, hot tub, steam room, and sauna.
- Plan and implement a preventative maintenance program for the guest rooms.
- Ensure the grounds of the properties are inviting and welcoming. In the winter, snow and ice are cleared promptly from traffic areas. In the summer, landscaping is maintained and appealing.
- Ensure the facility is operated and maintained according to the most recent codes and regulations.
- Manage the maintenance and upkeep of our staff housing buildings.
- Oversee the maintenance and upkeep of the fleet vehicles and equipment assigned to the properties.
- Coordinate equipment repair schedules and evaluate repair cost estimates.
- Tender and manage outside contractors, ensuring a strong relationship with our vendors.
- Manage inventory levels to ensure parts and supplies needed are on hand.
- Respond quickly to emergency maintenance issues and train team members to do the same.
- Discover ways to reduce hotel operating costs and conserve energy.
- Maintain the overall condition and repair of hotel rooms, facilities, furnishings, and fixtures.
- Maintain and encourage safe and environmentally sound work practices.
- Collaborate effectively with all hotel departments to support operations and guest satisfaction.
- Contribute and be a leader with the hotel’s preparedness during fire and safety emergencies.
- Contribute and participate in the hotel’s Health & Safety committee.
- Perform other related duties as requested by Senior Management.
QUALIFICATIONS:
- Proven leadership experience. Hotel Maintenance Management experience is required.
- In-depth knowledge of health and safety codes and regulations.
- Ability to read and decipher blueprints.
- Expertise with building controls and automation systems.
- Experience in operating and maintaining commercial pool facilities. Pool operator certification is preferred – if not current, it will be top priority to renew.
- Previous experience maintaining and repairing commercial kitchen equipment.
- Strong background with plumbing, electrical, and HVAC systems.
- Experience in administrative processes (e.g. budgeting, work orders, inventory, performance management, recruitment).
- Proficient with computers, CMMS platforms, Microsoft Office and building automation systems.
- Ability to identify safety risks and address needs quickly.
- Problem-solving aptitude, being able to get to the root cause of issues.
- Excellent communication, organizational and observation skills.
- A passion for customer service and hospitality along with well-developed interpersonal skills.
- Ability to lift 50-75 lbs and walk long distances (the property is multiple buildings).
- Must be available to work varying shifts, with a flexible schedule to meet the needs of the hotel operations.
CERTIFICATIONS:
- High school diploma or equivalent; a trade ticket is preferred.
- Valid WHMIS certificate is an asset.
- Valid Alberta driver’s license with a clean drivers abstract.
- Pool Operator Certificate is preferred.
- First Aid Certification is an asset.
WHO WE ARE:
Jasper Inn & Suites is part of INNHotels, a growing, family-owned Canadian hotel group. We have properties in Canmore, Jasper, Stony Plain, Grande Cache, Valemount and Invermere. We are a motivated and dynamic team of self-starters and team collaborators. The Hotel Business is our first love, and sharing the INNhotels story is our passion. We welcome you to learn more at innhotels.com.
WHAT WE OFFER:
- A great work environment with opportunities for development and career advancement within Jasper Inn & Suites and the INNHotels family of hotels.
- A competitive compensation package, based on experience.
- Group health plan.
- Staff events and seasonal discounts on local adventure activities.
- Hotel Discounts as part of the INNHotels family of hotels.
- Private, subsidized staff accommodation is available
- Opportunity to live in Jasper National Park with skiing, hiking, golf, mountain biking, lakes and a small-town resort lifestyle.
Do you think you would make a good candidate? Apply online with your resume and cover letter outlining your interest in this role and living in Jasper National Park. We thank all applicants for their interest, however only those selected for an interview will be contacted.
We welcome everyone. We are proud to be an equal opportunity employer and warmly welcome applications from people of all backgrounds, identities, abilities and experiences, including those who may not meet every single requirement listed. If you are excited about this role and our vision, we encourage you to apply. If you require accommodations during the recruitment process, please let us know and we will work with you to meet your needs.
Note: This job is only available to those legally entitled to work in Canada. We do not offer LMIA, sponsorship or PR assistance.
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Job Types: Full-time, Permanent
Pay: $65,000.00-$70,000.00 per year
Benefits:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Application question(s):
- We DO NOT offer LMIA, sponsorship, or PR assistance. Do you require LMIA, sponsorship, or PR assistance to work in Canada?
- This position is located in the town of Jasper, Alberta. Are you willing to relocate to Jasper, Alberta?
- What are your wage expectations for this role?
Experience:
- Leadership: 1 year (preferred)
- Facilities maintenance: 4 years (preferred)
- Pool operating: 1 year (preferred)
Work Location: In person
