inside sales support windows administrator Jobs

Inside Sales Support - Windows Administrator
GENTEK BUILDING PRODUCTS LTD —Ottawa, ON
- $29–$32 an hour
- Full-time
- High school diploma or GED
Quick apply
Inside Sales - Window Administrator
GENTEK BUILDING PRODUCTS LTD —Scarborough, ON
- $28–$32 an hour
- Full-time
- High school diploma or GED
Quick apply
Office Administrator & Bookkeeper
Pesce & Associates —St. Marys, ON
- $56,000–$60,000 a year
- Full-time
- CPR Certification
- Microsoft Excel
- Microsoft Office
- Paid time off
Quick apply
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Inside Sales - Window Administrator
GENTEK BUILDING PRODUCTS LTD —Scarborough, ON
Apply product compatibility rules to ensure all orders are valid and buildable. This role acts as a trusted resource for customers, ensuring accurate, timely,…
$28–$32 an hour
Quick apply

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Inside Sales Support - Windows Administrator

GENTEK BUILDING PRODUCTS LTD
Ottawa, ON

Quick apply

Job details

Full-time

Skills

Post-secondary education
High school diploma or GED
Blueprint reading

Full job description

It’s your home. We help make it beautiful.

Leading the exterior, cladding, and window industry for over 55 years, Gentek is known for product excellence and innovation.

As a Window Administrator, you love to “ACT”:

Acknowledge all customers in person and on the phone; greet them with a smile.
Create great business partnerships; we provide excellent customer service in every transaction. We understand our customers’ needs, projects, and priorities.
Thank customers after every interaction; we don’t take their partnership with us for granted.

Responsibilities:

The Window Administrator serves as a subject matter expert on Gentek’s window and door product offerings, as well as industry terminology. This role acts as a trusted resource for customers, ensuring accurate, timely, and efficient support for all quotations and order processing activities. Specifically, you will:

Quote & Order Processing

Prepare and process accurate, timely quotations for windows and doors for lumberyards and contractors
Enter and manage customer orders using Gentek systems (e.g., BAP, Windows Express)
Monitor order status and proactively communicate product availability and delivery timelines to customers
Demonstrate strong product knowledge, including the ability to identify and differentiate between various window and door types
Accurately interpret measurements, handing, and finish specifications
Distinguish between standard and custom order configurations
Apply product compatibility rules to ensure all orders are valid and buildable

Customer Service

Professionally greet and assist customers in person and over the phone
Respond to inquiries regarding Gentek’s window and door products and related services
Provide alternative solutions when requested products are unavailable
Analyze order and customer data to identify trends, opportunities, and areas for process improvement

Qualifications

High school diploma required; post-secondary education considered an asset
Experience in windows and doors and/or the ability to read blueprints is an asset
Previous experience in the building or construction industry preferred; training will be provided to the right candidate
Strong literacy and numeracy skills, including the ability to interpret alphanumeric sequences
Proficient in computer systems and order entry platforms

Gentek is growing. Come grow with us. If you think you have what it takes to be a Window Administrator, you may just be the candidate we’re looking for. We encourage you to apply today! Accommodations for applicants with disabilities available upon request.

Quick apply

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