OVERVIEW:
Servers are responsible for providing high-quality service to customers while exhibiting product knowledge, enthusiasm, and passion.
RESPONSIBILITIES
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Greet all guests and present menus
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Prepare restaurant tables with special attention to sanitation and order
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Make recommendations and answer all related inquiries
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Take orders from guests and place them into the POS
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Serve food & beverage items as ordered in a timely fashion
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Clear dishes and replenish washed service ware for FOH station
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Prepare and stock all service items including maintaining assigned par levels
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Prepare checks, process transactions and guest payments when required
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Maintain dining room to ensure the utmost visual appeal and brand alignment
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Comply and action on all health, food safety and hygiene standards and policies
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Other duties may be assigned
REQUIREMENTS
Experience
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Minimum of 1 year of customer service experience is an asset
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Secondary School Education or equivalent proven and related work experience
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Responsible Alcohol Service certification is required (i.e., Smart Serve, Serving It Right, Proserve)
Skills & Qualifications
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Strong communication skills in English; Japanese and French are considered an asset
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Positive attitude and excellent customer-oriented approach
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Energetic – ability to work in a fast-paced environment
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Team player – assist in a positive guest experience however necessary
Hours of Work
- Part-time position- must be available to work a minimum of 15 hours.
- Ability to work flexible shifts- mornings, days, evenings, weekends, holidays
Benefits
Aside from working at the best Japanese Ramen spot in Canada, you can participate in our:
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Staff discounts across all Kinka Family group restaurants globally (KINKA IZAKAYA, KINTON RAMEN, JABISTRO, NEO COFFEE BAR, KINTON RAMEN and KINKA SUSHI BAR IZAKAYA)
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Staff meals
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Referral Program
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Flexible shift schedules are available
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires standing for up to 8 hours per shift, walking, bending, kneeling, stooping, and climbing all day. Specific vision abilities required by this job include close vision, distance vision, colour vision, peripheral vision, depth perception and the ability to adjust focus. This position also requires lifting up to 25 lbs from floor to waist, waist to shoulder and shoulder to above head. This position also required twisting, turning, and reaching.
Health & Safety
Must work in compliance with the Health and Safety Act Regulation and follow in accordance with the Company’s Health and Safety policies and procedures.
About KINKA FAMILY
Founded in 2009, KINKA FAMILY was born from our passion to revolutionize Japanese hospitality experiences and to bring original and flavourful Japanese food to the world. Today, we’re recognized as Canada’s largest Japanese restaurant brand, operating a diverse portfolio of restaurants and cafés around the world.
We have several brands under our umbrella and each brand is unique in its concept to bring guests on a unique culinary journey unlike any other. As we look ahead, our standards for excellence in our food and service continue to be our guiding vision so that we can give our guests the best Japanese food experience.
https://www.kinkafamily.com/
Diversity & Inclusion
KINKA FAMILY invites applications from all qualified individuals. We are committed to employment equity and diversity in the workplace and welcome applicants from diverse backgrounds.
Accommodation
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodation for interviews or other meetings, please feel welcome to note your needs in your application.
