Job Overview
We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. This role is essential in ensuring the smooth operation of our medical office, providing administrative support, and delivering excellent patient care. The ideal candidate will possess strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Duties
- Manage patient scheduling and appointment confirmations efficiently.
- Maintain accurate patient records and files, ensuring confidentiality and compliance with regulations.
- Assist with administrative tasks such as filing, data entry, and managing correspondence.
- Utilize EMR for billing and financial record-keeping as needed.
- Support human resources functions including onboarding new staff and training development initiatives.
- Supervise junior staff members when required, providing guidance and support.
- Handle payroll processing and related administrative duties.
- Exhibit excellent phone etiquette while answering calls, addressing inquiries, and directing patients to appropriate services.
- Communicate effectively with patients, healthcare providers, and team members to ensure seamless operations.
Requirements
- Previous experience as a clerk or in an administrative role within a medical setting is preferred.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent communication skills, both verbal and written.
- Ability to maintain confidentiality and handle sensitive information responsibly.
- A proactive attitude towards problem-solving and teamwork.
- Medical administration diploma is mandatory
Join our team as a Medical Office Assistant where you can make a difference in the lives of patients while contributing to the efficiency of our office operations.
Job Type: Full-time
Pay: $22.00-$28.00 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- AEC / DEP or Skilled Trade Certificate (preferred)
Language:
Work Location: Hybrid remote in Toronto, ON
