precise parklink inc. Jobs

Service Support Supervisor
Precise ParkLink Inc. —Kamloops, BC
- $23–$25 an hour
- 8 hour shift
- In-person
- Communication skills
- Time management
Quick apply
8d
Customer Care Associate
Precise ParkLink Inc. —Chatham-Kent, ON
- $18.25 an hour
- Customer service
- Microsoft Office
- High school diploma or GED
- Paid time off
Quick apply
1d
Team Lead
Precise ParkLink Inc. —Mississauga, ON
- $21.75 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- Computer skills
- Dental care
- Vision care
Quick apply
1d
Asphalt Labourer
Precise ParkLink Inc. —North York, ON
- $35–$40 an hour
- Overtime
- Heavy equipment operation
- First Aid Certification
- Construction
- Dental care
- Vision care
Quick apply
1d
Service Technician
Precise ParkLink Inc. —Ottawa, ON
- $20–$22 an hour
- Full-time
- Analysis skills
- Computer skills
- In-person
Quick apply
2d

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Service Support Supervisor

Precise ParkLink Inc.
Kamloops, BC

Quick apply

Job details

Full-time
8 days ago

Benefits

On-site parking

Skills

Communication skills
Time management

Full job description

Company Description:
As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations.

Job Summary:

The Service Support Supervisor reports to the Operations Manager and is responsible for the day-to-day site-specific parking operations, such as enforcement, general equipment maintenance, and event coordination. The working environment may be internal and/or external, which includes exposure to cold, dirt, vehicle exhausts, noise, dust, heat, odours, rain, and snow.

Location: 240 Seymour Street, Kamloops, BC V2C 2E5

Schedule: Full-time

Hours: Various shifts between 8:30 AM to 9 PM

Compensation: $23.00-25.00 per hour

Mandatory Qualifications:

Valid BC drivers license with a clean drivers abstract
Previous experience in parking enforcement or background in security are an asset; training will be provided
Clean criminal and credit check

Mandatory Attributes:

Must be punctual and self disciplined; considered a self- starter
Ability to work and complete tasks with minimal supervision as this is an independent, on the road job; must also strive to work in team settings towards a common purpose
Ability to de-escalate situations should they arise
Must be polite with professional attitude, well mannered & level-headed
Excellent problem-solving skills, time-management and training skills
Detailed oriented, quick learner and thinker, efficient and possess good attitude, and work ethic
Strong interpersonal skills with the ability to work well on their own or as part of a team
Good oral and written communication skills
Listening skills and the ability to understand and explain procedures in professional manner
Flexible, patient, diplomatic, courteous, tactful and with high level of integrity

Job Responsibilities / Duties:

Oversee day to day operations at designated sites
Provide installation, maintenance and repairs on equipment to assure continuity of customer operations and high levels of customer satisfaction
Create work orders; supplies and specific service requests
Focus on completing service calls in a timely and efficient manner, ensuring that constant communication is maintained within department
To report any equipment malfunctions, issues, and security concerns on all sites,
Parking lot maintenance as needed
Provide feedback to the Manager on potential customer situations
Resolve issues to the customer’s satisfaction and/or in compliance with the agreed upon Service Level agreements
Telephone Technical support as needed
Ensure vehicles are serviced and maintained and kept neat, tidy & clean, including weekly vehicle inspections
To inspect the handheld ticket machine to ensure it is in proper working order between shifts, including sufficient supply of paper
To carefully check the expiration of parking tickets displayed on dashboards and parking permits/hangtags in vehicles
Answer various questions and provide guest with directions and other venue information as needed
Act upon all comments/complaints in a prompt and friendly manner
To ensure accuracy is used when issuing parking invoices (keying in correct information)
Work different rotating shifts, including nights, weekends and holidays
Adhere to company policies and procedures

Hiring Contact:

Please submit your resume with a minimum of two references to Justin Powell, Director, Western Canada at [email protected]

Precise ParkLink is an equal opportunity employer committed to inclusive and barrier-free recruitment, selection processes, and work environments. We are dedicated to ensuring that your needs are fulfilled in accordance with the BC Human Rights Code. Please reach out to the Human Resources department to ensure that your accessibility needs are appropriately accommodated.

Pay: $23.00-$25.00 per hour

Work Location: In person

Quick apply

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Service Support Supervisor

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