primeflight aviation Jobs

Customer Service Agent - YVR airport
PrimeFlight Aviation Services Inc —Richmond, BC
- $19 an hour
- Part-time
- Management
- Heavy lifting
- Sales
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3d
Customer Service Agent Lead - YYC airport
PrimeFlight Aviation Services Canada Inc —Calgary, AB
- $22.75 an hour
- Part-time
- Management
- Heavy lifting
- Customer service
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Cleaning Dispatcher - YYZ Airport
PrimeFlight Aviation Services Canada Inc —Mississauga, ON
- $19.30 an hour
- Weekends as needed
- Heavy lifting
- Customer service
- Writing skills
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2d
Supervisor - YQU Airport
PrimeFlight Aviation Services Canada Inc —Grande Prairie, AB
- $25 an hour
- Management
- Heavy lifting
- Customer service
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4d
Aircraft Cleaner - YYZ Airport
PrimeFlight Aviation Services Canada Inc —Mississauga, ON
- $18.15 an hour
- Weekends as needed
- Management
- Heavy lifting
- English
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2d
Catering Transport Disptacher - YVR Airport
PrimeFlight Aviation Services Canada —Richmond, BC
- $27.30 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
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2d
Beverage Cart Stocker - YUL Airport
PrimeFlight Aviation Services Canada Inc —Dorval, QC
- $18 an hour
- Weekends as needed
- Heavy lifting
- Basic math
- Organizational skills
- Dental care
- Paid time off
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Training & Safety Manager - YYZ Airport
PrimeFlight Aviation Services Inc —Mississauga, ON
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
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1d
Catering Transport Driver - YUL Airport
PrimeFlight Aviation Services Inc —Dorval, QC
- $25 an hour
- Overtime
- Heavy lifting
- Dental care
- Paid time off
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3d
Ramp Lead - YLW Airport
PrimeFlight Aviation Services Canada Inc —Kelowna, BC
- $20.75 an hour
- Part-time
- Management
- Heavy lifting
- Writing skills
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Aircraft Cleaning Supervisor - YYZ Airport
PrimeFlight Aviation Services Canada Inc —Mississauga, ON
- $20.50 an hour
- Weekends as needed
- Hospitality
- Management
- Heavy lifting
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2d
Cold Food Production Agent - YUL Airport
PrimeFlight Aviation Services Canada Inc —Dorval, QC
- $18 an hour
- Weekends as needed
- Quality Control
- Warehouse experience
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Catering Sanitation Agent - YYC Airport
PrimeFlight Aviation Services Canada Inc —Calgary, AB
- $17.25 an hour
- Weekends as needed
- Sanitation
- English
- Food service
- Dental care
- Paid time off
Quick apply
9d
Catering Sanitation Driver Assistant - YYZ Airport
PrimeFlight Aviation Services Canada Inc —Mississauga, ON
- $22.07 an hour
- Weekends as needed
- Heavy lifting
- Dental care
- Paid time off
Quick apply
Truck Driver DA AVOP Certified - YYZ Airport
PrimeFlight Aviation Services Canada Inc —Mississauga, ON
- $19 an hour
- Weekends as needed
- Management
- Heavy lifting
- English
- Dental care
- Paid time off
Quick apply

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Cleaning Dispatcher - YYZ Airport
PrimeFlight Aviation Services Canada Inc —Mississauga, ON
Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile…
$19.30 an hour
Quick apply
2d
Aircraft Cleaner - YYZ Airport
PrimeFlight Aviation Services Canada Inc —Mississauga, ON
Ability to access and interpret information in print and electronically, including the use of electronic devices such as iPads, tablets, computers, and mobile…
$18.15 an hour
Quick apply
2d

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Customer Service Agent - YVR airport

PrimeFlight Aviation Services Inc
Richmond, BC

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Job details

Part-time
3 days ago

Skills

Mandarin
Management
Heavy lifting
Sales
Customer service
Writing skills
English
Japanese
Korean

Full job description

IMPORTANT SCHEDULE REQUIREMENTS

Mandatory training schedule:

July 2 & 3: 1:00 PM – 8:00 PM
July 4, 5 & 6: 4:00 PM – 11:00 PM

Available shifts:

9:00 AM – 6:00 PM (June–August)
12:00 PM – 6:00 PM (after August)

Availability for all training dates and shifts is required.

SUMMARY OVERVIEW

The Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport. This role involves welcoming passengers, assisting with inquiries, and offering support with check-in and boarding processes. The Customer Service Agents must ensure compliance with airline policies, security regulations, and safety procedures, while also addressing passenger concerns and providing solutions. You will collaborate with various airport departments to facilitate a seamless passenger experience, contribute to maintaining a positive airport environment, and uphold high standards of customer service excellence.

RESPONSIBILITIES

Greet and assist passengers at the airport with check-in, boarding, and general inquiries
Provide accurate information on flight schedules, gate assignments, and airport services
Handle passenger check-in and baggage processing efficiently and courteously
Assist passengers with self-service kiosks and online check-in procedures
Effectively resolve customer issues and complaints in a professional and timely manner
Make announcements and keep passengers informed about flight changes and boarding times
Ensure compliance with all airline and airport regulations and procedures
Handle the boarding process, including verifying travel documents and issuing boarding passes
Coordinate with ground staff and crew to ensure a smooth passenger experience
Process ticket sales, upgrades, and re-bookings as needed
Maintain a thorough knowledge of frequent flyer programs and other customer loyalty services
Collaborate with security personnel to ensure passenger safety and security
Keep the work area clean, organized, and stocked with necessary materials
Participate in ongoing training and development to enhance customer service skills
Exemplify PrimeFlight customer service and safety standards
Perform any additional duties as assigned by management

QUALIFICATIONS

18 years of age or older
Must be legally authorized to work in the country of employment.
Second language skills (Japanese, Korean, or Mandarin) considered an asset.
Communicate effectively in English (reading, writing, speaking)
One year of customer service experience
Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
Effectively communicate with colleagues and clients, both in-person and through electronic means
Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

Ability to lift up to 70 pounds
Prolonged standing and walking in an indoor/outdoor environment as applicable
Must be able to reach with arms and grasp with hands
Must be able to push, pull
Must be able to crawl and crouch, at times, in confined tight spaces
Must be able to bend, stretch, squat, kneel
Exposure to moderate and at times high noise levels
Be able to hear and respond to the spoken voice and to audible alarms
Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

SMS/Text Communications

By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.

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Refine Your Search

Customer Service Agent - YVR airport

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Cleaning Dispatcher - YYZ Airport

Supervisor - YQU Airport

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Catering Transport Disptacher - YVR Airport

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Catering Transport Driver - YUL Airport

Ramp Lead - YLW Airport

Aircraft Cleaning Supervisor - YYZ Airport

Cold Food Production Agent - YUL Airport

Catering Sanitation Agent - YYC Airport

Catering Sanitation Driver Assistant - YYZ Airport

Truck Driver DA AVOP Certified - YYZ Airport

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