primoris services corporation Jobs

Service Desk Technician
Primoris Management LP (Canada) —Acheson, AB
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
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Service Desk Technician
Primoris Management LP (Canada) —Acheson, AB
Associate Degree or BScs/BAs in Computer Science, engineering or relevant field. Maintaining and repairing technological equipment and peripheral devices,…
Quick apply

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Service Desk Technician

Primoris Management LP (Canada)
Acheson, AB

Quick apply

Job details

Permanent

Skills

Microsoft Powerpoint
Microsoft Word
MCITP
Microsoft Excel
Microsoft Outlook
Computer Science
Engineering
LAN
Windows
WAN
Associate's degree
Communication skills
Active Directory
CompTIA A+
Time management

Full job description

COMPANY PROFILE

Primoris Services Corporation is an infrastructure contractor serving major firms in the oil, gas, power, renewables, petrochemical, and heavy oil industries, with services covering tailings and hydro-transport pipeline construction and maintenance, storage tank construction and maintenance, industrial facilities multi-discipline construction and maintenance, piping fabrication, and pipeline integrity services.

SUMMARY

The IT Service Desk Technician is responsible for responding to technical inquiries within the organization by identifying, analyzing, troubleshooting, and resolving related issues.

Location: Acheson, AB

Hours of Work: Monday - Friday

JOB DUTIES

Provide timely, knowledgeable assistance for technical inquiries, on premise and remotely
Troubleshoot system failures, debugging, and repair as well as analyze technical grievances, providing suitable solutions and/or restore required functionality
Staging, deployment, and reclamation of various technological equipment (workstations, routers, printers, etc.)

Maintaining and repairing technological equipment and peripheral devices, including software and driver configuration
Provide end user orientation and guidance for operation of new software and computer equipment
Organize and schedule routine maintenance/upgrades, working with end user timelines
Assists with IT special projects: upgrades, deployment, demobilization, server/network component management, and process improvements
Respond to emergency situations afterhours on a rotational basis
Various other duties as requested by management

QUALIFICATIONS/SKILLS

Associate Degree or BScs/BAs in Computer Science, engineering or relevant field
3-5 years’ of proven experience as IT Technician or similar role
Thorough knowledge of computer systems and IT components
Excellent interpersonal, verbal, and written communication skills
Excellent diagnostic and problem-solving skills
Good knowledge of internet security and data privacy principles
Active Directory and Entra administration, including object and NTFS security management
Skilled in the use of MS Windows (11) and Office/M365 (Word, Excel, Outlook, PowerPoint)
Strong understanding of networks and experience with LAN/WAN networks
Ability to travel to remote locations as required
Willingness to work in conditions requiring physical exertion, including lifting up to 35lbs, kneeling/crouching, accessing hard to reach areas, and exposure to the elements
Must be able to work under pressure, to multi-task, and meet deadlines
Exceptional organizational and time-management skills
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

Quick apply

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