resort and spa Jobs

Guest Service Agent
Post Hotel & Spa —Lake Louise, AB
- $18 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
12d
Guest Services Agent
Halcyon Hot Springs Resort —Nakusp, BC
- From $18 an hour
- Full-time
- In-person
Quick apply
Hotel Guest Service Agent
Americana Resort Spa & Waterpark —Niagara Falls, ON
- $18 an hour
- Weekends as needed
- Sales
- Hotel
- High school diploma or GED
Quick apply
1d
Spa Receptionist
Four Seasons —Toronto, ON
- $25.59 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- English
- Dental care
- Tuition reimbursement
3d
Food and Beverage Server
Post Hotel & Spa —Lake Louise, AB
- $15 an hour
- Weekends as needed
- Hospitality
- Bar
- Customer service
10d
Hospitality Opportunities with CRMR
Canadian Rocky Mountain Resorts Ltd —Banff, AB
- $15–$23 an hour
- Full-time
- Hotel
Banquet Server
White Oaks Conference Resort & Spa —Niagara-on-the-Lake, ON
- From $17.60 an hour
- Weekends as needed
- Serving
- Customer service
- Food service
Quick apply
Assistant/Junior Sommelier
Post Hotel & Spa —Lake Louise, AB
- $22–$25 an hour
- Full-time
- Hotel
- Restaurant
- Restaurant experience
12d
Shuttle Host & Interpreter
Fairmont Banff Springs —Banff, AB
- From $20.58 an hour
- Full-time
- Hospitality
- CPR Certification
- English
- Wellness program
- Dental care
4d
Spa Attendant
JW Marriott The Rosseau Muskoka Resort & Spa —Port Carling, ON
- $20 an hour
- Temporary
- Customer service
- In-person
- Dental care
- Vision care
Quick apply
Host / Hostess
Nita Lake Lodge —Whistler, BC
- From $18 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Wellness program
- Paid time off
Quick apply
Food and Beverage Assistant
JW Marriott, The Rosseau Muskoka Resort & Spa —Minett, ON
- $17.60 an hour
- Weekends as needed
- Sanitation
- Food service
- Cleaning
Quick apply
9d
Housekeeping Supervisor
Banff Gate Mountain Resort —Dead Man's Flats, AB
- $23–$25 an hour
- Full-time
- Hospitality
- Customer service
- English
Quick apply
Housekeeper
Elk Ridge Resort —Waskesiu Lake, SK
- $15.50–$17.00 an hour
- Temporary
- Hospitality
- Cleaning
- In-person
Quick apply
Bell / Amenity Attendant
Nita Lake Lodge Resort & Spa —Whistler, BC
- From $21 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Wellness program
- Paid time off
Quick apply
Guest Service Agent
Pomeroy Lodging LP —Kananaskis, AB
- $18 an hour
- Weekends as needed
- Hospitality
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Guest Service Agent
Pomeroy Lodging LP —Canmore, AB
- $18 an hour
- Weekends as needed
- Hospitality
- Microsoft Excel
- Microsoft Outlook
Quick apply
17h
Server - Restaurant
Nita Lake Lodge Resort & Spa —Whistler, BC
- $17.85 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Wellness program
- Paid time off
Quick apply
Pool House Attendant
Tigh-Na-Mara Resorts Ltd —Parksville, BC
- $18.25–$20.20 an hour
- Part-time
- Hospitality
- Customer service
- Public speaking
- Store discount
- Employee assistance program
Quick apply
2d
Room Attendant
Nita Lake Lodge Resort & Spa —Whistler, BC
- From $22 an hour
- Full-time
- Hospitality
- No experience needed
- English
- Wellness program
- Dental care
Quick apply
Line Cook/Prep Cook - Staff Accommodation Available
Poets Cove Resort & Spa —Pender Island, BC
- $22–$24 an hour
- Immediate opening
- Cooking
- In-person
- Communication skills
Quick apply
Events Coordinator
Cobble Beach Golf Links —Kemble, ON
- $19–$21 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
- Flexible schedule
Quick apply
3d
Room Attendant
LONG BEACH LODGE RESORT —Tofino, BC
- $21 an hour
- Temporary
- Customer service
- High school diploma or GED
- Cleaning
- Dental care
- Paid time off
Quick apply
Spa Supervisor
Basecamp —Canmore, AB
- $23 an hour
- Weekends as needed
- Inventory management
- Customer service
- Hotel
- Dental care
- Vision care
Quick apply
Reservations Agent
Sparkling Hill Resort —Vernon, BC
- From $18.50 an hour
- Weekends as needed
- Customer service
- English
- Hotel
- Store discount
- Disability insurance
Quick apply
3d

I want to receive the latest job alerts for resort and spa

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Guest Service Agent

Post Hotel & Spa
Lake Louise, AB

Apply Now

Job details

Full-time
12 days ago

Skills

Microsoft Outlook
Customer service
Microsoft Office
Communication skills
Hotel experience

Full job description

Post Hotel & Spa is a member of Relais & Châteaux and a MICHELIN Key recipient set in the heart of Lake Louise surrounded by the iconic peaks of Banff National Park. Here, alpine charm meets refined elegance and every guest experience is shaped with care, intention and a deep connection to place. As part of the Canadian Rocky Mountain Resorts (CRMR) family, The Post is a place where professionalism, growth and a shared love of hospitality come together in one of the most inspiring settings in the world.

Perks & Benefits

Subsidized staff accommodation in Lake Louise
2 complimentary hot meals per day on shift
Discount on food and beverages at The Post's dining outlets
Complimentary stays at CRMR sister properties
Staff rates at all CRMR properties
Employee Benefits Program
Access to the Relais & Châteaux employee stay program
Staff events and recognition programs throughout the year
Opportunities for growth and advancement within The Post and across CRMR properties
Annual wage and performance review\

Why Work With Us

Working at The Post isn't just a job, it's a career-defining experience. You'll be part of a team that holds itself to world-class standards, in a property celebrated for outstanding service, character and design. Whether you're growing your craft in the kitchen, creating unforgettable guest moments at the front desk, or delivering exceptional spa experiences, every role here contributes to something truly special. The mountains are your backyard, your colleagues become your community, and the work you do here will stay with you long after your time at The Post.

Guest Services Agents are the ambassadors of The Post, providing exceptional customer service from the initial reservation through to check-out. This role is crucial in creating a welcoming, efficient, and memorable experience for our guests.

Duties and Responsibilities:

Welcome guests to the hotel and provide an efficient check-in experience.
Handle guest requests or inquiries during their stay to ensure maximum guest satisfaction in person, through email or guest folio.
Address all guest issues and complaints in a courteous manner, with the support of the Front Office management team, including assistance with fireplaces.
Maintain a professional and presentable appearance at all times.
Assist with emergency procedures when required.
Respond to reservation enquiries, complete room reservations and provide guests with up-to-date information on our rates, special offers and packages.
Prepare arriving reservations, ensuring guest requests are met to the best of our ability.
Assist in providing positive and efficient customer service.
Meet with representatives of local attractions and tours to stay current on all options and keep all staff aware of changes.
Provide guests with accurate and relevant information about the hotel, local area and attractions.
Book tours, activities and restaurant reservations for guests.
Check out guests, provide accurate billing information and correctly process payments.
Ensuring the completion of daily logs and tracking
Manage the hotel switchboard, directing calls to other departments as necessary.
Provide an accurate cash-out report at the end of each shift.
Other duties as assigned.

Qualifications

Excellent interpersonal and communication skills.
A passion for customer service; previous experience is an asset.
Highly organized and detail oriented, with the ability to multitask.
Able to cope in high pressure situations.
Experience with Opera PMS, Microsoft Office and Outlook is an asset.
Previous hotel experience preferred.
Must be able to work independently and remain calm in the event of emergency situations arise.
Willing to work flexible hours.
Physical requirements include the ability to endure long periods of standing, sitting, bending, and lifting (up to 50 pounds may be required)

Post Hotel & Spa (The Post) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. The Post is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-441-0375.

We look forward to receiving your application.

Apply Now

Refine Your Search

Guest Service Agent

Guest Services Agent

Hotel Guest Service Agent

Spa Receptionist

Food and Beverage Server

Hospitality Opportunities with CRMR

Banquet Server

Assistant/Junior Sommelier

Shuttle Host & Interpreter

Spa Attendant

Host / Hostess

Food and Beverage Assistant

Housekeeping Supervisor

Housekeeper

Bell / Amenity Attendant

Guest Service Agent

Guest Service Agent

Server - Restaurant

Pool House Attendant

Room Attendant

Line Cook/Prep Cook - Staff Accommodation Available

Events Coordinator

Room Attendant

Spa Supervisor

Reservations Agent

I want to receive the latest job alerts for resort and spa

Related Searches

Job seeker tools

Employer Tools

Browse

Stay Connected