25 Best serco canada inc jobs (Hiring Now!)

Contract Manager
Serco North America —Ottawa, ON
Bachelor’s degree in business administration, Law, or a related field. A master’s degree or relevant certifications (e.g., Certified Commercial Contracts…
Estimated: $114K–$144K a year
11h
Senior Program Director - Property Management
Serco North America —Ottawa, ON
Provide organizational leadership through the development and implementation of annual business plans to meet contract requirements.
Estimated: $153K–$194K a year
6d
Customer Service Agent 3 - Sudbury- Part Time - Perm - Bilingual (French and English)
Serco North America —Greater Sudbury, ON
Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying…
Estimated: $37.3K–$47.2K a year
Employment Services Manager- Bilingual (French and English)
Serco North America —Toronto, ON
Build an understanding of ESP’s current and future needs and priorities regarding the ES contract, and use such understanding to inform and influence the…
Estimated: $98.9K–$125K a year
Fire Inspector
Serco North America —Goose Bay, NL
Possession of a valid Class 3 NL driver’s license with 9 airbrake endorsement. Annual ARFF re-certification in accordance with STANAG 7145 Minimum Core…
Estimated: $43K–$54.5K a year
Customer Service Agent 1 - Metro East- Part-Time - Perm - Non-Bilingual
Serco North America —Toronto, ON
Possess a valid Ontario class “G” license. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which…
$19.83 an hour
2d
Cleaner- Term
Serco North America —Goose Bay, NL
Possession of a valid class 5 NL Drivers’ License is required. Ability to obtain a drivers abstract. Complete assigned tasks as per Supervisor direction and/or…
Estimated: $40.5K–$51.3K a year
5d
Operations Director
Serco North America —Ottawa, ON
Bachelor’s Degree: A degree in facilities management, engineering, business administration, or a related field. Valid Class 5 Driver’s License is required.
Estimated: $132K–$167K a year
11h
Deputy Supervisor - Metro East - Full Time Permanent- Non Bilingual
Serco North America —Toronto, ON
High level knowledge of CSA and/or DE duties including ability to perform basic CSA transactions and conduct G1, G2 road tests and/or the ability to obtain…
Estimated: $46.1K–$58.4K a year
9d
Customer Service Agent 3 - Sarnia - Full Time - Perm - Bilingual (French & English)
Serco North America —Sarnia, ON
Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying…
$22.95 an hour
3h
Centre Supervisor - Metro East DriveTest - Full Time - Permanent- Non Bilingual
Serco North America —Toronto, ON
Excellent knowledge of the Graduated Licensing System, related legislation, regulations, government, and company policies to effectively supervise one or more…
Estimated: $66K–$83.6K a year
8d
Project Delivery Manager
Serco North America —Ottawa, ON
Monitor task completion status to identify at risk project tasks and to develop mitigation plans. Plan and facilitate project meetings to align the project team…
Estimated: $102K–$129K a year
6d
Cleaner
Serco North America —Goose Bay, NL
Possession of a valid class 5 NL Drivers’ License is required. Ability to obtain a drivers abstract. Complete assigned tasks as per Supervisor direction and/or…
Estimated: $40.5K–$51.3K a year
8d
Customer Feedback Analyst
Serco North America —Toronto, ON
Maintain departmental records as required, including logging of customer feedback into the CTS, filing of customer feedback data for use in trends/statistics…
Estimated: $46.4K–$58.8K a year
Subcontracts Administrator III
Serco North America —Ottawa, ON
Exhibit a strong understanding of compliance and may conduct peer reviews for more junior staff members’ procurement files. 1-3 years of job-related experience.
Estimated: $57.4K–$72.6K a year
8d
Driver Examiner 2 - North Bay - Part Time - TERM - Non -Bilingual
Serco North America —North Bay, ON
Must hold a valid Ontario Class G driver’s licence. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the…
$26.63 an hour
6d
Manager Operations
Serco North America —Ottawa, ON
Bachelor’s degree in business administration, business management, or a related field. 3 years’ experience with business process optimization, strategic…
Estimated: $93.2K–$118K a year
Service Quality Analyst- Term- Kitchener, Waterrloo and Barrie
Serco North America —Toronto, ON
Possession of a valid Driver’s License and access to a vehicle. Undertaking various projects and support activities for the department, and to assist in the…
Estimated: $57.8K–$73.1K a year
2d
Customer Service Agent 3 - Ontario - GTA Area
Serco North America —Toronto, ON
Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying…
$22.95 an hour
Customer Service Agent 1 - Brampton- Part-Time - Perm- Non-Bilingual
Serco North America —Brampton, ON
Possess a valid Ontario class “G” license. Serco supports the Ministry of Transportation as a prime for their Driver Examiner Services (DES) contract which…
$19.83 an hour
7d
Customer Service Agent 3- Metro East- Part Time - Perm - Non -Bilingual
Serco North America —Toronto, ON
Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying…
Estimated: $38.5K–$48.8K a year
Heavy Mechanic Aprrentice
Serco North America —Goose Bay, NL
Possession of a valid Class 5 NL driver’s license. Assist in adjusting, repairing, or replacing parts and components of vehicle and equipment systems including…
Estimated: $63.9K–$80.9K a year
9d
Centre Supervisor - Guelph DriveTest - Full Time - Permanent
Serco North America —Guelph, ON
Excellent knowledge of the Graduated Licensing System, related legislation, regulations, government, and company policies to effectively supervise one or more…
Estimated: $64.5K–$81.7K a year
Driver Examiner 4 - Brantford-Full-Time - TERM - Non -Bilingual
Serco North America —Brantford, ON
Must hold a valid Ontario Class G driver’s licence. Driver Examiners also conduct controlled class tests; observe and assess riding habits, skills and the…
$26.63 an hour
Legal Counsel
Serco North America —Toronto, ON
Provide comprehensive legal support to cross-functional project teams, ensuring thorough guidance and oversight on property-related matters, development…
Estimated: $93K–$118K a year

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Contract Manager

Serco North America Ottawa, ON

Apply Now

Job details

Full-time 11 hours ago

Skills

Contract management
Law
Vendor management
Procurement
Master's degree
Analysis skills
Bachelor's
Contracts
Budgeting
Business
Class G Licence
Communication skills
Negotiation

Full job description

Position Description :

SUMMARY/PURPOSE:

Ownership of all aspects of contractual agreements related to the management and maintenance of office buildings.
This role involves drafting, negotiating, and managing contracts with vendors and suppliers, overseeing procurement processes, and ensuring compliance with legal standards and company policies.
Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to Code of Conduct and Ethics, Serco Management System, PDR’s, etc.

KEY RESPONSIBILITIES:

Contract Management: Manage and maintain all contractual agreements, ensuring compliance with legal standards and company policies, while monitoring vendor performance and addressing any issues that arise. Maintain detailed records of all contracts, ensuring compliance with terms and conditions, and managing renewals or terminations as necessary.
Business Administration: Coordinate and oversee administrative functions to ensure efficient office operations, including budgeting, financial reporting, and resource allocation.
Strategic Planning: Responsible for strategic planning, risk management, and stakeholder communication to optimize service efficiency and support organizational goals. Develop and implement business strategies to improve operational efficiency and achieve organizational goals, while ensuring compliance with company policies and regulations.
Risk Management: Identify and mitigate potential risks associated with contracts, ensuring all agreements align with company policies, Canadian policies, regulations and legal requirements.
Stakeholder Communication: Serve as the primary point of contact for all contract-related matters, providing updates and addressing concerns from stakeholders.
Performance Monitoring: Track and report on contract performance, ensuring all parties meet their obligations and deliverables.
Problem Resolution: Address and resolve any issues or disputes that arise in relation to contracts.
Other related duties relevant to this position as may be required.
Comply with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, drug and alcohol, and quality.

When required, cross-train peer(s) to complete relevant tasks (e.g. vacation coverage, perform Acting duties,

Qualifications :

EDUCATION /CERTIFICATIONS:

Bachelor’s degree in business administration, Law, or a related field. A master’s degree or relevant certifications (e.g., Certified Commercial Contracts Manager) is a plus.
Valid Class G Driver’s License is required.
Ability to obtain and maintain Secret Level II security clearance is required.

KNOWLEDGE and EXPERENCE

Minimum of 5 years of experience in contract management, preferably in the real estate or facilities management sector.
Contract Law: In-depth understanding of contract law principles and regulations to ensure all agreements are legally sound.
Vendor Management: Experience in managing relationships with vendors and service providers, including performance evaluation and issue resolution.
Risk Assessment: Ability to identify and mitigate potential risks associated with contracts and procurement processes.
Financial Acumen: Knowledge of budgeting, financial analysis, and cost control to manage contract-related expenses effectively.
Industry-Specific Knowledge: Familiarity with the specific industry (e.g., real estate, facilities management) to tailor contracts and procurement strategies to sector-specific needs.

SKILLS/Competencies (Interpersonal Communication, Financial, Managerial, Problem solving):

Negotiation Skills: Ability to negotiate favorable terms and conditions with vendors and service providers.
Attention to Detail: Meticulous in reviewing contract terms and ensuring compliance with legal and company standards.
Analytical Thinking: Strong analytical skills to assess contract performance and identify areas for improvement.
Communication: Excellent verbal and written communication skills for effective interaction with stakeholders and team members.

Problem-Solving: Proficiency in resolving contract-related issues and disputes efficiently and effectively.

Company Overview :

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Apply Now

serco canada inc jobs

Contract Manager

Senior Program Director - Property Management

Customer Service Agent 3 - Sudbury- Part Time - Perm - Bilingual (French and English)

Employment Services Manager- Bilingual (French and English)

Fire Inspector

Customer Service Agent 1 - Metro East- Part-Time - Perm - Non-Bilingual

Cleaner- Term

Operations Director

Deputy Supervisor - Metro East - Full Time Permanent- Non Bilingual

Customer Service Agent 3 - Sarnia - Full Time - Perm - Bilingual (French & English)

Centre Supervisor - Metro East DriveTest - Full Time - Permanent- Non Bilingual

Project Delivery Manager

Cleaner

Customer Feedback Analyst

Subcontracts Administrator III

Driver Examiner 2 - North Bay - Part Time - TERM - Non -Bilingual

Manager Operations

Service Quality Analyst- Term- Kitchener, Waterrloo and Barrie

Customer Service Agent 3 - Ontario - GTA Area

Customer Service Agent 1 - Brampton- Part-Time - Perm- Non-Bilingual

Customer Service Agent 3- Metro East- Part Time - Perm - Non -Bilingual

Heavy Mechanic Aprrentice

Centre Supervisor - Guelph DriveTest - Full Time - Permanent

Driver Examiner 4 - Brantford-Full-Time - TERM - Non -Bilingual

Legal Counsel

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