Step into a role where your clinical expertise in the hospital setting becomes a catalyst for impact across Canada. We at Trudell Healthcare Solutions are searching for a strong communicator and trusted relationship builder, someone who brings authenticity, humility, and a genuine passion for helping clinicians deliver their best care.
As part of a leading Canadian medical device distributor, you’ll be the trusted clinical voice behind innovative healthcare solutions, partnering with customers coast to coast. If you’re energized by travel, motivated by results, and inspired by meaningful connections, this is your opportunity to shine. Join a team where respect, purpose, and people first values drive everything we do, and where your work truly makes a national difference.
Our Company: Trudell Healthcare Solutions Inc. is a Canadian, family-owned clinical and service-oriented distributor providing unique, innovative products to select segments of the Canadian healthcare market. With a skilled, knowledgeable and motivated team, the company is committed to exceeding our customers’ expectations in delivering cost effective solutions to improve patient outcomes.
The Position: The Clinical Specialist is responsible for delivering expert clinical training, supporting product evaluations and conversions, and ensuring successful installations and in service education. This role provides advanced clinical knowledge of medical devices to keep sales and marketing teams aligned with current best practices and emerging clinical needs.
Working closely with Sales and Marketing, the Clinical Specialist will help strengthen customer relationships by serving as a trusted clinical resource. A key component of this role includes educating the sales team on how customers use these devices in real clinical environments. Maintaining strong, positive relationships with customers and internal teams is essential to success in this position.
What We Offer:
In addition to fair and equitable compensation and the excitement of working for a growing and reputable company, we offer:
- Challenging careers that provide the opportunity to learn constantly
- Clear, consistent and demonstrated values
- Encouraged Professional Development
- Employee Recognition for Milestone Anniversaries
- Regular Performance Appraisals
- Regular Salary Reviews
- Paid Sick Days
- 3 weeks paid vacation to start
- Comprehensive Group Family Benefits including:
- Health and Dental Benefits
- Pension Plan
- Life Insurance
- Employee Assistance Plan
- Disability Insurance
- Out of Country Insurance Coverage
- Choice of supplied company vehicle or vehicle allowance.
Key Responsibilities:
Business Development
- Provide product demonstration support in hospitals, clinics and other medical facilities as well as post-sales support to new and existing customers.
- Work in coordination with the Sales team to achieve goals and budget objectives.
- Remain abreast of medical literature, competitive positioning, market trends, customer needs and identify business opportunities.
- Ensure expansion of customer base.
- Maintain current database of information gained at customer site.
Training and Development
- Contribute to the growth and development of the sales team.
- Assist in the development of training programs.
- Deliver high quality level education and clinical training to all internal and external customers.
- Make presentations relating to PFT topics at conferences/tradeshows.
Communication & Administration
- Ensure communication is effective and informative regarding issues which may affect the quality of service or products.
- Ensure participation in ongoing training and professional associations as appropriate.
- Maintain current knowledge of clinical best practices known to nursing staff (product handling, staff codes of conduct, infection control protocols, aseptic technique, privacy requirements, etc.).
- Ensure cooperation with special projects as required.
As an ideal candidate, you have:
- Post secondary degree in Health Sciences, Respiratory Therapy or equivalent.
- Minimum of eight (8) years of clinical experience in the hospital environment.
- Specialized experience and knowledge regarding medical device, product use, benefits, challenges and end-user needs.
- Sales or marketing experience would be an asset.
- Excellent written skills.
- Demonstrated proficiency in Microsoft suite of products.
- Excellent presentation skills.
- Fluent in French both written and oral would be an asset.
Essential Duties:
- Ability to safely and lawfully operate a motor vehicle.
- Ability to travel frequently.
- Ability to lift and/or move up to 50lbs (23kg).
- Fluent in English both written and oral.
Working Conditions:
- Home office/ field setting.
- A full class driver’s licence, and at least three (3) years’ driving experience with an ongoing satisfactory driver’s abstract is required.
- A clear vulnerable sector/ criminal background check, appropriate for working in the hospital environment.
- Compensation based on a regular work week of thirty-seven and one half (37.5) working hours, with additional working hours as required to meet ongoing business demands and to fulfil job responsibilities.
Since 1922, Trudell Medical Marketing Limited, a member of the Trudell Medical Group, has been a stable and financially sound Canadian-based employer, headquartered in London, Ontario. For over 100 years, we have enjoyed the reputation of being successful and trustworthy in the eyes of our customers, our suppliers and our staff. We are passionate about selling, servicing and distributing technologically advanced Critical Care and Respiratory products and state-of-the-art Operating Room products to hospitals across Canada.
We thank all applicants for their interest in joining our team. Only those to be interviewed will be contacted.
Trudell Healthcare Solutions is committed to providing fair and equitable compensation opportunities to all teammates. The range displayed on each job posting reflects the target for new hire salaries for the advertised position. Within the range, individual compensation is determined by job-related skills and knowledge, relevant professional, lived experience, and/or work location. Our compensation policies and practices are designed to allow our colleagues’ growth and salary progression as they develop in their role. As a candidate, you are encouraged to ask compensation-related questions and have an open dialogue with your recruiter, who can provide specific details for this role and share more information about our total rewards package.
As part of our recruitment process, we may use AI tools to screen applicants and assist in evaluating candidate qualifications. All final hiring decisions are made by our recruitment team.
Trudell Healthcare Solutions is an equal opportunity employer it is important to our Company that all its employees, including those with disabilities, find our workplace to be welcoming and supportive. If you are a candidate with a disability who requires accommodation during the recruitment process, please let us know.
