Entity: WELL Health Manitoba Clinic
Position Title: Medical Office Assistant (MOA)
Hourly Pay: $17/hour - $21/hour
Job Class: Part Time
Work Location: Manitoba Clinic
Summary:
Medical Office Assistants (MOA) provide administrative and clerical support to physicians and other health care professionals. Other duties include supporting other physicians in other disciplines with appointment, scheduling, and billing when necessary.
What you will be doing:
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Courteous and effective direct patient care, ensuring efficient use of space and time
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Answering phone and responding to other forms of correspondence
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Preparation of correspondence on behalf of medical professionals and the clinic such as letters, appointment confirmations, pharmacy communications, lab materials
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Patient care including check in, procedural explanation only as directed by physician
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Tracking and timely completion of tasks assigned by physician using software, written notes, and verbal communication
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Billing and insurance documentation and preparation
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Appointment confirmation at a minimum standard of two business days in advance
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Responsibility for transport of tissue and fluid laboratory analysis samples
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Scheduling and confirmation of appointments to maximize clinic efficiency
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Monthly ordering of supplies and inventory maintenance/administration
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Administrative processes including billing, insurance documentation, and other administrative tasks as required
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Maintenance of medical inventory through supply and equipment ordering and inventory responsibility
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Transitioning paper records to digital formats through data entry and updating patient records
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Maintaining a positive and efficient work environment
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Coverage at various desks and pods as needed
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Other duties as assigned
You have:
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High school diploma or the equivalent
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Experience as an MOA or a MOA program certification is preferred
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Work experience in a medical specialists’ office is an asset
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Exceptional customer service skills
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Strong verbal and written English communication skills
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Attention to detail and the ability to plan, organize, and prioritize work
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Ability to work independently as well as with a team
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Ability to analyze, problem-solve, and investigate problems
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Open, positive, and accountable
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Ability to work part time hours 3 days per week (Tuesday, Thursday, Friday) with potential to cover sick/vacation time
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Experience with an EMR system (Oscar) is an asset
The salary offered for this position falls within a specified salary range and will be determined based on a variety of factors, including but not limited to the candidate's experience, qualifications, skills, and the specific needs of the organization. At WELL, we believe in fair and equitable compensation, and our goal is to offer a competitive salary that reflects the value and expertise of the selected candidate.
WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way!
WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, an achievement that reflects the company’s strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its ‘Healthy Place to Work’ ESG strategy pillar.
Want Read more about us: https://stories.well.company/