fundraiser

marketing project manager

client services

administrative assistant

adjoint administratif

Causeworx

I was a full time fundraiser at Causeworx for 11 months. I enjoyed my time with Causeworx. I would recommend this organization to anyone seeking employment. 

One of the strongest elements of this organization is the management. I had no prior experience in the fundraising industry, and the management team at Causeworx, took the time to ensure that I was properly trained. They would also touch base once in a while just to see if they would be able to offer any extra support. I can honestly say that this was one of the most supportive management teams that I have ever worked for. It really is something that I value as an employee, and I feel that it is one of the many outstanding qualities that make Causeworx such a great place to work. 

Another great feature about Causeworx, simply put, is the kind of work that you are doing. Causeworx provides you with the opportunity to spend your days working to make a difference for so many deserving causes. It is such a rewarding job and you really feel that you have accomplished so much at the end of each shift. 

I truly do not feel that there was any 'con' to working for Causeworx. Something that individuals considering working for Causeworx may want to think about, is if working from home is the right fit. I really enjoyed working from home, it was something that worked really well for me, just I would encourage possible future fundraisers to just evaluate how they would feel working from home. 

I must say though, management does a great job at ensuring that Causeworx is really a workplace, rather than you simply login, make your calls, and log out. Management has successfully created a work environment, where even though you are dialling from home, you know that you are part of a supportive workplace community. Therefore, working from home does not feel as isolating as one may imagine it to be.

I thoroughly enjoyed working for this organization and I would recommend it to anyone who is seeking employment.

You get to work from home. The interview process was over the phone so you don't have to dress up for the job ever. I had very little past experience with this type of job but during the interview, training, and on the job I got as much support or more as I did at any other job. Management has been patient with my mistakes (even when its the same thing a few times). The training and on the job runs smoother than I was expecting since its relying on software, internet and people working from home. Especially considering I started right as the Vice president is unable to work full time and the rest of the management is still running things smoothly. Management is always a quick message away to help when you are in trouble on a call. (used lots in the 1st week). In the end its all for a good cause which makes it extra good. I like the long lunch, you can get things done around the house on lunch instead of after work and let your voice rest. You get 2 days off a week just like any other job in general except its one day a week and Sunday. You can sign up for extra hours anytime. The salary is good to start but since you work from home there is no benefits but you do work from home so at least you are less likely to be injured physically. Well getting to work or while working anyways. I like being on the phones calling people but there are a few different things you can advance to like training, coaching, interviewing and management. Management gives you info and tips to go over after your calls to improve your skills through out your learning curve while on the job. Everyone works together and you learn about some very meaningful issues that are going on in the world. Sometimes asking people to donate can be hard but you are taught to use your judgement if their situation is too bad. There are people who just appreciate the phone call. You can actually make a persons day better just by talking or listening to them (getting paid by the hour)

Causeworx has checked ALL the boxes for me as far as employment goes. I've never worked at another job that's done that before, so that's a really big deal for me. I'm able to work at home, which is a bonus during a pandemic, but also, as a neurodivergent person, having people around me for 8 hours a day is stressful and exhausting. The ability to work at home indefinitely is a blessing.
The people in charge of training are patient and supportive. Not once did anyone make me feel that I wasn't catching on to how things work fast enough. All questions have been answered with patience, and I've also been supported and "cheered on" when doing well. I can't say enough about how wonderful the trainers are.
The hardest part of the job is learning to speak confidently when first given a new script, but it gets easier very quickly and there has always been time to practice before going live on the phone. The software that we use seems a little intimidating at first, but is very easy to become comfortable with.
It's very hard to choose what the most enjoyable part of this job is - the work culture is lovely; I've met some very nice coworkers through group training and we get along very well. The support I've received is exemplary from coworkers, trainers, management - absolutely everyone has made me feel that I belong in this job and that is rather unusual in this type of work. I'm so very glad that I applied to work for Causeworx; I believe I was meant to do this work now, and this company makes the job very fulfilling. I end each day happy and feeling like I'm doing something good, rather than just working to pay my bills.

It is definitely not a job for the faint of heart. The job itself is quite challenging throughout the day, as you are constantly working at asking people for donations, not the easiest to begin with. Overall though, in terms of staff support, really good! I have only been at Causeworx for a bit now, and I have worked in similar environments at home and out of home, and I must say that this is a pretty tight-knit community. My co-workers seem quite easy to get along with, as well as being very supportive and encouraging throughout the day. As far as management goes, not to sure about them yet. I have only met 2 in management positions, one was my trainer and she is absolutely amazing, easy to work with. The other I only met through one personal email, and that's about it. The rest of management don't really poke their heads out, which is unfortunate. The other trainer I had was an absolute GEM. She is upbeat and positive, and whenever she reaches out, it's always something positive and uplifting. I can sense the sincerity in her voice. She is really the only one who reaches out to me periodically. (staff-wise)
As our work is all done virtually, I would think they would have more of a solid system in place for support. My co-workers are pretty much the support team, but they are pretty amazing!(so far as it's only been a bit)
 In summary, if you enjoy this type of work, (and they are really great causes we work on behalf of....it makes it all worthwhile at the end of a hard days' work) I would recommend this company.

They will act like this job isn’t a cold calling telemarketer type position where you push people to donate… but that’s exactly what it is… you’re literally calling numbers from all over North America asking for money. They had me calling people who donated over ten years ago to ask them for money… and they have a two ask rule.. so even when someone says no they can’t donate you have to re-ask them through manipulation (using sad facts about the organization to make the person feel bad and donate). They make you feel like you’re doing great work by asking people to donate but really they’re just pushing you to hit targets so they can benefit from the donation. If you don’t get enough donations you will be pulled into coaching over and over until you either find a way to pressure people into donating or you get fired. 

It’s a very fake work culture. They’re only nice when you’re hitting targets and making sales… OOPS I mean getting donations. In my interview I asked them what the work culture was like and what a day at CauseWorx would look like and they were completely misleading saying “every day is so different so that’s hard to answer.” Every day is the same. You’re reading the same script over and over again to random people asking for money and you can have up to 300 calls in a day.

They don’t care about you or the non profit organizations you’re fundraising for. They just want money.  

This company has a great go-get-em attitude and will do anything they can for you.  The work is stressful and high pressure with little down time and every day starts at zero.  The management is the perfect balance of hands on, while allowing their team to work without micro-managing.  Fantastic all round team that is based in respect, feedback, and cooperation.  

The job can get repetitive and wear on your sense of the Wide World of Fundraising, but it is balanced out with the satisfaction of doing a good deed while completing a good days work. 

Co-workers are quick to support you and interested in finding resolution to issues that may arise.  You must be ready to speak up and have to have a strong self of self motivation to succeed.  There is no room for hand holding. Days are long and your passion for the people is what carries you through. If you don't like establishing relationships over long distances, this isn't for you.  If you thrive with high expectation, high performance, and multitasking, you will love it here!

It's all about the relationship you can build quickly over the phone, with nothing but the sound of your voice and the tones you communicate with.  Pretty cool if you think about it.

trained half a day, had a lovely time talking to those who work there, but found out I had been misled. 

When interviewing for Causeworx I was very clear that I did not want to collect money from people on a fixed income and I was told that the company does not collect from people who have lost their jobs / do not have income.

This turned out to be not true during training. 

They either do not understand what a fixed income is, or do not concern themselves with the well being of their donators, as someone on a fixed income has ZERO dollars available for anything other than living purposes. 

Asking someone on a fixed income to donate even $10.00 means they give up part of their food budget, or fall behind on bills. THAT IS HOW A FIXED INCOME WORKS.

The culture and management all seemed like nice, positive people. 

If I was ONLY concerned with who I am collecting for, this would have been a wonderful position, but I am concerned with who I am collecting from as well, which makes this an unfortunate fit for my moral compass. 

Working at CAUSEWORX has given me numerous memorable experiences and skills. To start off with the management is 10/10 all being super supportive, understanding, motivated, and kind. Though this is my first fundraising job the training was wonderful, I have never felt alone, if anything was unclear one of the team leaders are there to help out right away, there is ongoing mentoring/training every step of the way. The job is advocating for many meaningful charities, spreading the word, getting donations. Every single day you get to speak with someone new, and have those different, unique conversations. To add this is a work from home position, you would be in the comfort of your own home from the interview, to training, to your first day at the job. You get a break every 2 hours which is amazing for you to rest a bit, grab a snack, get other things done etc. The team, the other fundraisers, everyone is overall incredible to work with.

Compared to many other places I worked, this is the most improved by far with support and really accommodating schedule especially working from home. There are some awesome people I work with, and a lot of amazing charities to represent. In the end though, it really is still the bottom line that is important to the higher up management, and not necessarily the employee and their seniority, mental health and/or quality of work. 
Communication feels mostly one sided and anyone supporting or managing us. Throughout the day, these managers have issues with setting expectations for us then not following up properly. I shouldn't have to chase higher ups down. That isn't my job.

Take from that what you will, and make sure to question everything including what you would and would not do for a job or company before you apply. It isn't an easy job dealing with people, but it has some good qualities. You just need to determine what works for you.

COVID-19 played a big role in my dismissal after less than 3 weeks. After a week, there were only 3 people left of the group I had trained will.  I believe there were 9 of us to start with.

My first pay, there was 11 hours missing!  I'm not sure if they are going to pay me for that! I think if they're going to have you raise funds for a religious organization, maybe they should ask you first if you'd have a problem with that.  I'm atheist!  Not a good fit definitely!  They do have other campaigns but I was put on a religious fundraising campaign.  

Everyone is hanging on tight to their money, so they aren't giving.  I believe that all the numbers are low, for every agent!  Calls were all the same "we want to wait until this is over".  This was the theme for most of the calls.  Day after day, I'd see the agents being dismissed because where they were previously scheduled, they would be unscheduled and their schedules would be blacked out.  I knew that my time was coming too and sure enough, got a call about an hour before shift. I'm sure that the people they were letting go, including myself, are excellent at what they do, but NOT at this time with what is going on with COVID-19, NO ONE HAS MONEY TO GIVE!

Top Job Titles	Average salary
Fundraiser 5 salaries reported	$20.00 per hour
Marketing project manager 1 salary reported	$80,000 per year
Client services 1 salary reported	$80,000 per year
Administrative assistant 1 salary reported	$55,000 per year
Adjoint administratif 1 salary reported	$55,000 per year

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