administrative assistant

warehouse cargo agents

receptionist/administrative assistant

receptionist

package handler

FedEx Office

If I could turn back time first thing I would do with such a gift is refund the amount of life wasted at this poor pathetic excuse for a professional establishment.

A typical day of work would entail attempting to work around the seemingly antagonistic management of the hotel to try to accomplish the simplest of tasks and receive proper compensation for the duty. You're constantly expected to often lie through your teeth as ordered by management in attempts to convince hotel guests to spend hilariously bloated prices for simple tasks.

Management were scam artists at best and absolutely incompetent at worst. My first manager was eventually terminated from the company after it was revealed the amount of back-door processes and scheming she was doing in order to inflate the sales numbers and revenue being generated by our center. The money was then of course refunded back out of our quarterly earnings, denying us our seasonal bonuses. My second manager had absolutely zero experience managing anything in her entire life and I was often left picking up the slack.

The hardest part of the job was trying preform the balancing act to appease both the stupid and morally dubious FexEx management and the Hotel management who were getting increasingly more sick of the former's schemes.

All that being said, you did get to meet a lot of fun and interesting people in the hotel, and the other grunts working for the hotel itself were usually very friendly and fun to talk to. Which is probably the only thing I will ever miss from this poor sick joke.

A great company where they really do care about their team members advancement and enjoy helping individuals achieve their goals via a carrer/goal plan. Management works closely with team members to assist in any way possible and providing helpful tips and tricks. A typical day starts off in the office where you follow up on previous days happenings, catch up on email, and check voice message. Depending on the demand for immediate response or not, the remaining time of the day will be spent between consulting with current customers on projects, prospecting new opportunities via the production floor and web, and knocking on doors (cold calling).

The hardest part of the job is that you have to be able to adapt to your customers needs and based on their timeline. Time management is a huge factor in whether you are successful or not.

Team members are more than likely someone that you can get along with. Great team atmosphere with many enjoyable moments. Heading out for a cold beer at the end of the day to relax and to share current days activities with fellow colleagues is a great reward at the end of the day.

Created a customer focused environment in all areas of the store 
Evaluated the efficiency and productivity of team members in creating positive customer experiences.
Resolved customer disputes and complaints to ensure timely resolution and customer satisfaction.
Supported training and development of team members on assigned shifts by monitoring goals and providing feedback.
Coached, counselled and provided feedback to team members on their performance to ensure adherence to company policies and standards.
Maintained communication with lead production coordinator and/or production team to ensure quality check.
Communicated with the Center manager and team members on daily/weekly/monthly goals, performance plan, key performance metrics, customer issues and company initiatives.
Supported Center manager in review and transmission of payroll and daily close out.
Performed administrative duties including scheduling, payroll management, training compliance, daily close-out, bidding, ordering and receiving supplies and inventory control.

I have learned a lot about what details go into shipping packages nationally & internationally. The people are very friendly and trust the FedEx services greatly.Therefore we are expected to carry out our promise to accommodate our customers with great integrity. The job is not too difficult,but we need to be always auditing our work because people trust us as a medium for their packages to be on time at the the right place,keeping in mind for the service they have paid for.Also,printing for customers was an interesting experience,as there are so many creative options to explore. Every customer is unique and has a different scenario,be it for shipping or printing.

Overall, FedEx Office is a decent place to work in if you want to gain skills such as customer service, marketing skills, signs and graphics production, printing solutions, and shipping services.
Along the way, I have picked up additional skills by shadowing my colleagues (ex. Retail Management).
Every job has its up and downs, and for this company, the hardest part is when the centre gets busy and is short on staff, while tough customers get impatient when we are unable to assist them right away. However, the most enjoyable part of the job is to be working with such amazing and friendly co-workers, whom I can rely on when the day gets rough.

Working at FedEx Office has allowed me to grow as a manager by surrounding me with great talent and also providing me with tools and systems to help develop my team.  It is a people driven organizations with focus on developing and training team members.  As a leader, I worked closely with about 20 team members to develop career path by putting in place strategies to help them succeed in their goals.  By acquiring talent and focusing on people development led to great service which in return led to high performance and profitability.  The best part of my job is to interact with people, motivate them and lead them to be successful at work and in their personal lives.

I learned a lot about customer service and working as team at FedEx Office. A typical day at work included cleaning the computer rental area and stocking paper and office supplies for retail sales and providing customer service to walk in customers.

The hardest part of the job was assisting customers with unrealistic expectations. What I enjoyed most about the job was helping meet some of my customers unrealistic expectations within the companies policies and guidelines. 

Helping management and team members to meet monthly budgets and goals was also rewarding during my employment with FedEx Office.

FedEx is an amazing company, and I love my co-worker and my manager and assistant manager.
FedEx does not guarantee 40 a week, therefore I am unable o save with this wage, yet because I am employed here full time, I do not have time to work anywhere else or to find another job. This location is understaffed and I find myself working alone many of times, where I am unable to even use the bathroom. I have dedicated so much time and loyalty to this company, and I am not seeing any results in favour of the employees, even though I have made numerous complaints.

This job involved a lot of creativity and determination. Working with my colleagues made this experience very enjoyable. There are skills you will have for years. The company overall is not realistic in pay, raises are not reasonable and canada to USA ratio in how we were treated was very poorly by management. The benefits are slim to none and the hardest part of the job was being over worked to the bone and under paid. That would be the main complaint amongst all employees.

•	Nurtured productive working relationships with customers through a commitment to high working standards and meeting client needs
•	Addressed customers’ day to day inquiries/complaints and provided tactful professional approaches in resolving concerns 
•	Learned client and system needs by analyzing and  working closely with the company sales team, collaborating on promotion and customer support
•	Designed and implemented sales plans, identified re-sale possibilities and met the sales goals as planned

Top Job Titles	Average salary
Administrative assistant 2 salaries reported	$4,810 per month
Warehouse cargo agents 1 salary reported	$20.37 per hour
Receptionist/administrative assistant 1 salary reported	$5,800 per month
Receptionist 1 salary reported	$4,300 per month
Package handler 1 salary reported	$20.35 per hour

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