line cook

room attendant

assistant food & beverage manager

cook

sous chef

Langdon Hall Country House Hotel & Spa

One of the worst jobs I've ever had. I am in debt now because of this job. I was hired as a server but never once trained for the position. I'm sure the servers make good money but it'll take you many, many months to get to that point. Basically, you can look forward to 3 hours of polishing wine glasses and silverware, nightly. No exaggeration in the least. Very late nights and they work you very hard. The amount of ridiculous activities they have you do and non stop running will make you insane. I came from a very high end restaurant prior to Langdon Hall but their fussy, over the top everything is unlike anything I've ever seen. Their training program if absurd and if it takes months to get to the point where you can actually start making the money you are told you're going to make, it's something they need to tell you before you take the job. The only reason I can think that they don't tell you this is because anyone in their right mind would never take the job. I figure the reason their turn over rate is so high is due to this. All I ever was was a glorified polisher. There's also some very rude and condisending employees that you have to deal with. I am not ever one to take a job that pools tips and Langdon Hall does this. I knew I should have turned it down when I learned about it. Unfortunately, some of the employees with the attitude problem are the ones dividing the tips behind closed doors. I highly doubt things are being monitored properly, especially if you're not liked. All of this would be fine if you were making anything close to decent money. My advice.... Stay far, far away!!

This would be a great first serving job, they really teach you every little thing down to the salt and pepper placement, however they hire servers with years of experience and then make them "train" as back-servers and then mid-servers for months on end (6+). You will only be moved up when another back-server is hired, and only after you train them. 

Gratuity is done based on a tip-pool, where the percentage you get paid is decided by a committee of your anonymous peers. Tip pool includes dining room managers, the same managers who get to choose which sections and hours they and other servers work. Managers are mostly promoted servers so they prefer to work with their favourite coworkers, and assign all the side work for the day so if you're a new hire or not liked then expect a day of heavy physical labor and doing all the solo jobs that no one else wanted.

It was a cool place to work, lots of history, free lunch, definitely a huge learning opportunity, but I regret spending as long there as I did, as it cost me financially. If you have any server experience whatsoever, you will make more money at ANY other restaurant without a tip pool.

They’ll tell you the pandemic caused a shift in where people want to work now but in reality, their staff are dropping like flies because they don’t want to continually work 90 hours a week. 14-16 hour days is the norm for most of their restaurant staff, FOH and BOH of all positions, except the sommeliers who dip after service, collect the same amount in the tip pool but don’t participate in any of the extra work that everyone else does. 

Most of the restaurant managers are unbelievably condescending and belittling but I guess that can be expected when you have a 22 year old managing people with more experience than them. Literally all but one FOH manager is a total *^%%#+*^%%$.

The tip pooling system runs off a value system and is split up by an anonymous team. People who have the full value in the point system will still only make about $200 a day, if you’re lucky. And that’s working an open to close. 

Good luck to the next fool who thought they’d be working at a place that respects their employees. 

Langdon Hall hold its employees to extremely high standards, but provides them the tools and training to be successful. With its status as a top 5 restaurant in Canada it is expected that management is strict, hours are long, shifts are arduous, and expectations border on unreasonable. What else would you expect of a restaurant with that reputation? Within those parameters, it's an amazing place to work for motivated individuals. It looks amazing on a resume, provides benefits that offset the less-than-competitive hourly wage, and servers with a full tip pool share percentage make $200+ per night cash plus another $300+ weekly in gratuities on their paycheque on top of their hourly wage. By no means is it a perfect workplace environment, but I would absolutely recommend it to anybody looking to learn and grow within the industry.  

I really enjoyed my time working at Langdon Hall as a Front Desk Agent. There wasn't much room for growth, in my opinion, but it was a great environment where if you work hard, you can leave your work at work and enjoy your time off. My manager at the time was incredible at accommodating EVERYONE's requests for time off, scheduling, etc. She's no longer there, unfortunately, so I can't speak to what management looks like now. She was a big reason why I enjoyed my time there. The employee lunches are also very decent compared to other places I have worked! And they don't CHARGE you for it, thank you. I didn't get paid enough for my level of experience and work ethic.

For anyone that is passionate about cooking at a high level, Langdon Hall is the place to work at. Everyone is super polite and understanding. They promote a very encouraging work culture where you're allowed to take your time to adjust to the new environment and are given all the opportunities to excel. During my time here, I've learned so much about myself and my abilities and if it weren't for the Sous chefs support, I wouldn't have been able to push myself as far as I have.

Your typical day involves tears, sweet and bullying. Management are people who do not have a education and do not know how to run a department. You will be overworked and gaslight if you call in sick (even if you are in the hospital). Any other departments I would recommend but housekeeping is just a game of high school with the room inspectors gossiping and bullying while management plays guessing games on how to run this place. Sorry but it’s not a good environment and for your own mental health I would not recommend.

A demanding but highly rewarding workplace. There is a sense of occasion every day with a family like work culture. There is talent in all departments who will set you up to have a guest centric outlook with an eye for details. It’s not for everyone as the standards and policies can feel laborious or trivial to those unexposed to upscale dining  but if you buy in, the sky is the limit at a place like this. 

Langdon Hall is an excellent work environment for persons dedicated to providing professional and high class service to their patrons. Engaging with class and civility in all situations is an exercise in patience and character that is both stimulating and a challenge.

As a server you work 10 hours days and only end up walking away with 75 dollars in cash tips and some tips on your paycheques. I would strongly not encourage servers to work here, you can make a lot more money at another location working a 5 hour shift instead working 10 hours for the same rate. Overall a terrible place to work strongly encourage you to look else where

Top Job Titles	Average salary
Line cook 6 salaries reported	$23.07 per hour
Room attendant 6 salaries reported	$20.25 per hour
Assistant food & beverage manager 3 salaries reported	$69,167 per year
Cook 3 salaries reported	$20.38 per hour
Sous chef 1 salary reported	$83,144 per year

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Working at Langdon Hall Country House Hotel &amp; Spa: company overview and reviews

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Working at Langdon Hall Country House Hotel & Spa: company overview and reviews

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