account manager

software engineer

claims adjuster

account executive

underwriter

Travelers

I've been with Travelers many years and the culture is just soul crushing. When I started I loved Travelers but its gotten really old. After moving offices a few times I've realized there is great disparity among positions and offices.


CONS:  

The culture in my office is terrible. You can settle a difficult claim and get scored down for not putting the person's email in 5 different screens bc the claim software system is terrible. For making billions of dollars a year it would be nice if the claims system didnt work against you. I spend the majority of my time checking the 100 screens to make sure the data is input correctly or I'll fail my review. My other pet peeve is they try to force you into joining party committees that just waste time when you are already busy. Half the office works from home and they want you to plan parties (that Travelers does NOT pay for) that no one comes to to build "morale" ha! A pizza party I have to pay to attend is not going to help anything.

The pay is a slap in the face as far as cost of living where we live. I honestly don't know how those lower on the ladder even pay their bills. No bonuses or profit sharing. U may get a 3-4k raise a year if u bust your butt but if u get a promotion that year they cancel your raise. I've been a top performer for years but the incentive to excel has definitely waned for me.

PROS: its not Geico at least.... The working from home, decent benefits, PTO, 401k match and pension is what keeps me here. If I could leave tomorrow I would with tears of joy

I find the company to be par for the course in most respects: decent basic health & dental benefits, decent (but not amazing) salary, and the physical office itself is a typical 1980s/1990s cubicle farm style.

Working a 9-5 job, I would expect a fair bit of stress in the work environment, but I personally found the environment a bit too stressful largely because management is a bit too far removed from daily operations and deadlines can sometimes seem arbitrarily short.

The company is very clearly focussed on meeting quarterly and yearly fiscal benchmarks, and there is little in the way of employee luxuries: no coffee machines, very few office plants, no employee recognition days, the office itself is ugly shades of grey and beige and the cafeteria is simply a room with tables & chairs as there is no option to buy food in the building.

That being said, there are a few pros: 
The office is located about a 10 minute walk away from Union, so commuting is simple. There are also a lot of restaurants and food options nearby, which makes up for the lack of in-house cafeteria. There is also the ability for employees to work remotely.

If you enjoy typical a typical 9-5 office lifestyle and are ok with having very little "creature comforts" and can manage stress well then you'll like this company. 

Otherwise, there are better work environments out there than what is offered this company

Would never recommend them as an employer in Canada (US seems better) unless important changes are made in the direction

Pros :
Great training to start - great challenges - great vacation/paid time off - possibility to work from home

Cons (just to name a few):
Ridiculous workload - Lack of support once you're onboard - huge lack of communication between the direction and front line employees - pretend they care about their employees well-being but they do nothing about it - focus on the wrong places to save money - all departments are managed as if they were different entities (no common sense at all) so if a decision is made that could impact another department, they don't care about it - can't keep their employees, always hiring new staff - if you don't think exactly as they do, you are quickly considered as a threat and you become a target. Very toxic work environment in general

My routine day would be to work from 9:15AM - 3PM and then work from home from 3:45PM - 6PM.

Received on site training at a rehabilitation facility to review effective practices which would foster recovery for injured claimants.

Accomplished invaluable on-site training to record priority signed statements and obtain Examinations under Oath.

Attended company-wide educational sessions on trends in the rideshare industry and best practices for handling rideshare claims.

Workplace culture was friendly, open-minded and accommodating.

The most difficult part of the job was to investigate priority-based claims within the context of motor vehicle accidents occuring during a rideshare (Uber, Lyft, etc.). 

The most enjoyable part of the job was connecting with clients and providing them excellent service.

What is the best part of working at the company?
Access to technology and good training initiates. 

What is the most stressful part about working at the company?
Constant oversight from US parent company with assumption that Americans can do the job better than any Canadian

What is the work environment and culture like at the company?
Unhealthy culture with mixed messages from senior management.  Transparency was apparently valued, but individuals who challenged ideas and processes in a constructive manner were labelled as disruptive and were packaged out in some cases.  

What is a typical day like for you at the company?
Lots of meetings. Lots of “collaboration”, which often felt like we were being told what to do in the end because “that’s the way it is done in the US”

What is the best part of working at the company?
Worst job ever! Micromanaging, toxic managers. Beware, you will be subjected to surveillance software Constantly. Company only cares about K.P.I.'s and does not understand the purpose for with they are in business for. Too many people who love power and control.

What is the most stressful part about working at the company?
Toxic managers. No support for position.

What is the work environment and culture like at the company?
Toxic. Full of cliques which seek to control with no actual authority 

What is a typical day like for you at the company?
Full of stress. No work support. Constantly changing of priorities.

For the last 8 years of the 13 I have been employed with Travelers, formerly The Dominion, I have worked in a home office setting. I have structured hours where I answer telephone calls and emails from brokerages, co-workers and other industry related contacts. I also assess risk and determine whether it is a fit based on company philosophy and underwriting criteria. I work with an excellent team and a very supportive manager, and thoroughly enjoy the balance between the social and technical sides of the position. I look forward to working either outside the home, or in a home office atmosphere.

I love working at Travelers, honestly! It's been great. I've been here for 3 years and have had 2 different managers, they've both been amazingly supportive and care about my development. I work a set shift but very flexible if i have an appt. Workplace culture is amazing, everyone is so nice, other races/cultures/ages/genders are appreciated. The hardest part is there's a lot of work and you have to be adaptable. I love my coworkers and many people hired within so chance for promotion.

every co. expecting more from you and presented more challenges in front of you, e.g integration of UNIX Authentication, automation of OS administration, scripting to pull information for pre-migrations, 
manage your time during migration and OS admins specially during Production changes along with eleventh hrs hurdle and handle them in time. enjoyable part is during change let others know what I m expecting from you to completes my steps of change and sometime guide them during the changes.  help me learn more quick ..

A typical workday was 7.5 hours a day with deadlines, sometimes there were rush assignments or new assigments.
I learned various tasks such as input and issue full package policies. automobile policies, program policies, cancellation letters, order Multi Vehicle Reports.
I completely adhere to Management and their objectives for the Department.
Workplace was ineed a fastpaced atmosphere.
Hardest part of the job, the day was too short to complete all tasks, but working late I was able to accomplish tasks.
The enjoyable part of the job was a team spirit with my peers.

Top Job Titles	Average salary
Account manager 4 salaries reported	$55,625 per year
Software engineer 3 salaries reported	$91,667 per year
Claims adjuster 4 salaries reported	$66,150 per year
Account executive 3 salaries reported	$85,900 per year
Underwriter 3 salaries reported	$93,100 per year

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